Untangle NG Firewall vs. WatchGuard Network Security

Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.

Incentivized

I'd recommend Watchguard Network Security in a scenario in which a satellite office or remote branch requires access into something like head offices file server, in which case I'd suggest the installation of some Watchguard appliances in both location alongside setup of a vpn tunnel. I'd also recommend Watchguard Network Security in the situation where staff are accessing non-work related resources in the office, in which case I'd suggest the installation of a firewall and configuring of web filtering.

• Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
• Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
• Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
• Reporting is phenomenal, however you can get death by details very easily.

Incentivized

• Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
• provides full administrative support for analysis of usage and scope.
• strong Wi-Fi support and security - area wi-fi maps
• They think of all the things secure and I don't have to worry about it.
• I have not identified anything else that needs improvement - I am well satisfied.

Incentivized

• The full suite can be expensive for business but will be powerful enough.
• The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
• I would like to see it promoted for mid to large businesses as I think it can handle it.

Incentivized

• Sometimes, it is not very intuitive. You'll not know how to use certain features unless you read the documentation.
• Some settings in the firebox are not visible unless you enter edit mode. This can cause inadvertent issues if you make a change when you just want to review the settings.
• The use of blocks in the design of the Firewatch interface can be confusing. A better design could have been used.

Incentivized

Service renewal is in Feb 2021. We will be renewing!

I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions

Incentivized

Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.

Incentivized

Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.

Incentivized

The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.

Incentivized

I haven't used them much, but they did answer my question quickly.

Incentivized

We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface

Incentivized

We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.

Incentivized

Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.

Incentivized

I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.

Incentivized

NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package

Incentivized

Our tech had previous experience with WatchGuard Network Security and the Fortinet devices we were using weren't functioning to the standards we needed them to. As costs have increased with WatchGuard Network Security and across the board, we are looking for a different vendor from WatchGuard Network Security at renewal. WatchGuard Network Security offers a great product, but it costs.

Incentivized

This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.

Incentivized

• The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities.
• The only negative is complaints from end users about the restrictions.

Incentivized

• We are currently experiencing a DDOS attack on our gateway server, and geoblocking alone has helped us fight that.
• Additionally, the Firewatch feature is amazing, it helps me pinpoint which IPs are connected to our gateway.
• Branch office VPN has always been a great and useful feature.

Incentivized