UUKI vs. Higher Logic Vanilla

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UUKI
Score 7.7 out of 10
N/A
A community platform for creators to build meaningful relationships with content, discussions and events under a brand. UUKI enables users to: -Give an audience a destination to interact with each other, engage in discussion with rich text and media. -Create beautiful event pages, invite the audience, collect payment, interact and send them updates. -Sell premium content for one-time payment or setup subscription with UUKI. -Presented as ideal for courses, NFTs, and…
$15
Higher Logic Vanilla
Score 6.0 out of 10
N/A
Higher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce.N/A
Pricing
UUKIHigher Logic Vanilla
Editions & Modules
Starter
$15
per month Single User
Pro
$65
per month 3 Users
Advance
$205
per month 10 Users
Essential
Contact sales team
Corporate
Contact sales team
Enterprise
Contact sales team
Enterprise Plus
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Offerings
Pricing Offerings
UUKIHigher Logic Vanilla
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
UUKIHigher Logic Vanilla
Top Pros
Top Cons
Best Alternatives
UUKIHigher Logic Vanilla
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Enterprises
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 8.4 out of 10
Discord
Discord
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UUKIHigher Logic Vanilla
Likelihood to Recommend
7.7
(25 ratings)
9.0
(10 ratings)
Likelihood to Renew
9.1
(1 ratings)
10.0
(1 ratings)
Usability
9.1
(1 ratings)
9.0
(1 ratings)
Support Rating
9.1
(1 ratings)
9.0
(1 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
UUKIHigher Logic Vanilla
Likelihood to Recommend
UUKI
If you're looking for an affordable alternative to platforms like Circle, UUKI could be a perfect fit. It offers similar functionality for a much more affordable price. No member limit, no storage limits, while still being able to white label your own community. However, be aware that it's still in development. There are certainly some bugs to be fixed and a few updates required to truly compete with the others.
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Higher Logic
For companies that want to customize almost anything and make the forum look like your site, Vanilla Forums is the one for you. Customization and automation of the data via the API with other systems is more than possible and they serve to be great as a hosting provider, dealing with all the upgrades, deployments and maintenance and threat management well. I would say they might be less turn key for a small application but the fact they have an open source community, the ability to find help and information can lower the barrier of entry for most.
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Pros
UUKI
  • Spaces, where we set the topis for people to engage in an organized manner
  • Easy to use, it has everything you need, no fluff, very intuitive
  • Great Support, the development team behind really listens to their users, and nurture their own community
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Higher Logic
  • Gamification: The ability to incentivise community members to get involved with ranks and badges is one of the main reasons that we purchased the tool.
  • Support: The Vanilla support team are incredible, often responding to issues very late at night and proactively fixing issues as soon as they occur.
  • Customisation: Vanilla can be completely styled with css allowing us to match it to the branding of the rest of our website.
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Cons
UUKI
  • Some tweaks on UI/UX to make it more polished
  • I would appreciate a better roadmap (instead of a trello board)
  • Allowing translating the string to change the language style to meet the community's style (like Ay mate! for Pirate of the Caribbean fan's community)
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Higher Logic
  • There are some features I wish Vanilla would implement that could improve ease of use in our specific community, but some of the ideas we have are not necessarily something that would benefit all of the forums that Vanilla works with.
  • In the past, we've had issues with releases breaking some of our specific site features they built for us, but this has improved drastically recently.
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Likelihood to Renew
UUKI
No reason not to continue using UUKI and expand upon it.
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Higher Logic
No answers on this topic
Usability
UUKI
Anyone can use it, and having HTML knowledge is not necessary.
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Higher Logic
It is very intuitive and simple to operate. Our customers immediately came up with the curve and began contributing content.
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Support Rating
UUKI
They provide almost constant support if needed. Their team considers all feedback and implements solutions when needed.
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Higher Logic
They did an amazing job transferring our content from GetSatisfaction. We had almost 100% success in the transfer of 8 years worth of content.
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Implementation Rating
UUKI
UUKI is extremely easy to implement but requires a brief period of time to understand where all of its controls are. (not a real issue)
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Higher Logic
No answers on this topic
Alternatives Considered
UUKI
UUKI is moving a lot faster than other platforms. Plus the fact that they are building with the community makes it easier to learn from others who have implemented it for their respective use cases. We selected it because of the value proposition and its affordability which make it a failsafe investment. Plus the founders have experience in building products which is always assuring
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Higher Logic
From a footprint standpoint, Vanilla has less technical bloat than vbulletin or InVision, and it outdoes Lithium as far as features and service go. The bloat of other services and ability to use new ways of engaging communities such as through Reactions are part of the reason Vanilla was selected. However, the features are better on a couple more seasoned platforms and more equipped to deal with issues and technical problems.
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Return on Investment
UUKI
  • I like the fact that Ankur and his team really listen to their early users. They just keep on improving UUKI and it's really not that hard to transfer your community from FB to UUKI. There are just so many features and it keeps on improving.
  • UUKI really helps you build your community. You can transfer your audience from Facebook that has a lot of restrictions to your own exclusive community
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Higher Logic
  • Increased uptime and overall speed in the forum (compared to our previous phpbb solution)
  • Increased usage by users which resulted in a higher pages/session in a short amount of time
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ScreenShots

UUKI Screenshots

Screenshot of Screenshot of

Higher Logic Vanilla Screenshots

Screenshot of Looks great on any device, including desktop, tablet or mobile device.Screenshot of We offer over 60 plugins that can add functionality to your community.Screenshot of Many different themes to choose from, which you can further customize as you like.Screenshot of You have full access to edit HTML and CSS of your theme, to make any changes you need.