What users are saying about

Viralheat

19 Ratings

Viralheat

19 Ratings
Score 5.2 out of 101

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Likelihood to Recommend

Viralheat

If you're looking to do more in social, past single person teams - then I would absolutely recommend Viralheat. If you aren't scaling or not trying to have a strong social monitoring/management presence then you might want to consider a smaller social management suite.

Pros

  • Social media analytics
  • Social media monitoring
  • Social media reporting
  • Sentiment analysis
  • Social media management
  • Easy to learn and use

Cons

  • Content publishing calendar although i hear it is ongoing
  • Media library
  • integration with weibo

Likelihood to Renew

Viralheat8.3
Based on 13 answers
Viralheat provided our team with the kind of monitoring tool we were looking for. As an added bonus, they had a member of their team brainstorm the best ways for us to set up our account to ensure we weren’t missing anything. Great customer service.

Usability

Viralheat9.1
Based on 1 answer
I found it really easy to use and I use it on a daily basis and can easily find my way around. It has the usability of a consumer application for an Enterprise product that does very complex things in a very elegant manner.

Support

Viralheat8.8
Based on 2 answers
The customer success team clearly cares about how well we do. They are quick to get back to us and they always offer to jump on a screen share so we can understand and learn new features.

Implementation

Viralheat8.2
Based on 1 answer
We were up and running within an hour.

Alternatives Considered

Viralheat met our needs better than the other solutions we tested.

Return on Investment

  • The best thing about Viralheat is that it increases employee efficiency by 100%.

Pricing Details

Viralheat

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details