VirusTotal vs. Webroot Endpoint Protection

VirusTotal is perfectly suited as a tool to help security professionals analyze files and URLs that require further analysis to determine security risks in the environment. It truly is a must-have in this world we live in!

Incentivized

The software tends to do a good job of basic protection but is not the best for larger clients and is not as powerful as some others offered on the market today. The support is not the best either, have had a hard time getting assistance in the past trying to resolve issues.

Incentivized

• Fast file scanning
• No agent required
• Available from anywhere

Incentivized

• It is very light weight and does not tax the computers resources
• Has a quick scan and does not take forevere when scanning
• It's central management on the web makes it easy to use and gives tons of control for Admins

Incentivized

• I'm not sure VirusTotal can improve this themselves but just keeping up with the evolving "known" threat landscape is tough so even though VirusTotal is very good, nothing is 100% effective in this space.

Incentivized

• There are several configuration options for both end-point and DNS protection. Would like a more simple way to understand and validate settings.
• Support is heavily video or FAQ based although you can submit a Support Ticket. Would like more availability to an actual support engineer.
• Overtime you can forget how to change setting - a refresher course would be nice, especially as new features are added to the solution.

Incentivized

It has proven successful so far in our environment for controlling malware/virus outbreaks.

Incentivized

It does what it needs to do but we have noticed that malware is sort of uncommon and we have started to switch to other solutions of combating malware and suspicious activity such as using products like ThreatLocker and Field Effect, combined with things like malware bytes to perform scans when needed.

Incentivized

Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.

Incentivized

I had some difficulties with remote users. I ended up needing to open a remote tech support session and finish the process. Other than a few speed bumps, I was impressed with the engineering of the install. Because of time differences, I was done installing in two days. The cost, per license, could be less.

Incentivized

Honestly, we have always used VirusTotal, its a leader in the industry and meets our needs perfectly so we have never had the need to look elsewhere

Incentivized

I use them both. Webroot Endpoint Protection is deployed at the corporate level, but ThreatDown is added at the unit level. If I could only choose 1, Webroot Endpoint Protection would not be it. But, as I said, its price vs. performance ration might be superior to ThreatDown.

Incentivized

• Extremely useful to confirm if a file is suspicious or not

Incentivized

• The licenses are pretty expensive but less costly than an actual malware infestation.
• We have tremendous peace of mind knowing that our machines and communications are secure.
• Our IT consultants are a little more involved in day-to-day management than they were before deploying Webroot Endpoint Protection, which means an increase in cost, but again this is a fair price to pay for protection against Internet threats.

Incentivized