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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Wave Accounting

    Score7.3 out of 10
    N/AWave Accounting is a free, cloud-based accounting platform exclusively for small businesses. It supports double-entry bookkeeping and permits unlimited user access, invoicing, and expense management. Wave Accounting integrates with Wave's invoicing, receipt scanning, payment processing and payroll apps.

    $16

    per month

    Workbooks

    Score4.9 out of 10
    N/AWorkbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

    $30

    per user/per month

    Pricing
    Wave AccountingWorkbooks
    Editions & Modules
    Starter
    $0
    Pro
    $16
    per month
    Pro - billed annually
    $170
    per year
    Workbooks CRM Edition
    $30
    per user/per month
    Workbooks Business Edition
    $65
    per user/per month
    Offerings
    Pricing Offerings
    Wave AccountingWorkbooks
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Wave AccountingWorkbooks
    Considered Both Products
    Wave
    No answer on this topic
    Workbooks Online
    No answer on this topic
    Key User Insights
    Would buy again
    53%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    67%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    67%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    54%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    73%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    Wave AccountingWorkbooks
    Payroll Management
    Comparison of Payroll Management features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    6.2
    24 Ratings
    20% below category average
    Workbooks
    -
    Ratings
    Pay calculation7.123 Ratings00 Ratings
    Benefit plan administration7.54 Ratings00 Ratings
    Direct deposit files1.220 Ratings00 Ratings
    Salary revision and increment management7.712 Ratings00 Ratings
    Reimbursement management7.48 Ratings00 Ratings
    Customization
    Comparison of Customization features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    8.5
    13 Ratings
    12% above category average
    Workbooks
    7.7
    8 Ratings
    1% above category average
    API for custom integration9.99 Ratings7.57 Ratings
    Plug-ins7.011 Ratings00 Ratings
    Custom fields00 Ratings8.48 Ratings
    Custom objects00 Ratings7.67 Ratings
    Scripting environment00 Ratings7.56 Ratings
    Security
    Comparison of Security features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    6.4
    45 Ratings
    24% below category average
    Workbooks
    7.5
    8 Ratings
    11% below category average
    Single sign-on capability6.432 Ratings7.05 Ratings
    Role-based user permissions6.436 Ratings8.07 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    9.5
    73 Ratings
    19% above category average
    Workbooks
    -
    Ratings
    Dashboards9.471 Ratings00 Ratings
    Standard reports9.770 Ratings00 Ratings
    Custom reports9.337 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    7.4
    76 Ratings
    3% below category average
    Workbooks
    -
    Ratings
    Accounts payable9.659 Ratings00 Ratings
    Accounts receivable9.670 Ratings00 Ratings
    Cash management9.862 Ratings00 Ratings
    Bank reconciliation8.565 Ratings00 Ratings
    Expense management9.664 Ratings00 Ratings
    Time tracking9.811 Ratings00 Ratings
    Fixed asset management9.812 Ratings00 Ratings
    Multi-currency support10.019 Ratings00 Ratings
    Multi-division support7.19 Ratings00 Ratings
    Regulations compliance5.016 Ratings00 Ratings
    Electronic tax filing5.914 Ratings00 Ratings
    Self-service portal8.040 Ratings00 Ratings
    Global Financial Support9.02 Ratings00 Ratings
    Primary and Secondary Ledgers9.05 Ratings00 Ratings
    Intercompany Accounting4.05 Ratings00 Ratings
    Localizations5.23 Ratings00 Ratings
    Journals and Reconciliations8.530 Ratings00 Ratings
    Enterprise Accounting4.07 Ratings00 Ratings
    Configurable Accounting5.017 Ratings00 Ratings
    Centralized Rules Framework1.03 Ratings00 Ratings
    Standardized Processes7.019 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    8.1
    11 Ratings
    11% above category average
    Workbooks
    -
    Ratings
    Inventory tracking5.68 Ratings00 Ratings
    Automatic reordering9.95 Ratings00 Ratings
    Location management8.12 Ratings00 Ratings
    Manufacturing module9.01 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    7.6
    53 Ratings
    3% above category average
    Workbooks
    -
    Ratings
    Pricing9.926 Ratings00 Ratings
    Order entry10.018 Ratings00 Ratings
    Credit card processing2.345 Ratings00 Ratings
    Cost of goods sold10.034 Ratings00 Ratings
    Order Orchestration5.85 Ratings00 Ratings
    End-to-end order visibility8.24 Ratings00 Ratings
    Order exception Resolution7.02 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    -
    Ratings
    Workbooks
    7.7
    9 Ratings
    2% below category average
    Customer data management / contact management00 Ratings8.59 Ratings
    Workflow management00 Ratings8.27 Ratings
    Territory management00 Ratings7.79 Ratings
    Opportunity management00 Ratings8.89 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.49 Ratings
    Contract management00 Ratings7.29 Ratings
    Quote & order management00 Ratings7.68 Ratings
    Interaction tracking00 Ratings6.48 Ratings
    Channel / partner relationship management00 Ratings8.48 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    -
    Ratings
    Workbooks
    6.3
    8 Ratings
    20% below category average
    Case management00 Ratings6.28 Ratings
    Call center management00 Ratings6.82 Ratings
    Help desk management00 Ratings5.88 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    -
    Ratings
    Workbooks
    7.3
    7 Ratings
    6% below category average
    Lead management00 Ratings8.07 Ratings
    Email marketing00 Ratings6.67 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    -
    Ratings
    Workbooks
    7.5
    9 Ratings
    3% below category average
    Task management00 Ratings7.77 Ratings
    Billing and invoicing management00 Ratings6.88 Ratings
    Reporting00 Ratings7.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    -
    Ratings
    Workbooks
    8.6
    8 Ratings
    12% above category average
    Forecasting00 Ratings8.28 Ratings
    Pipeline visualization00 Ratings8.88 Ratings
    Customizable reports00 Ratings8.88 Ratings
    Social CRM
    Comparison of Social CRM features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    -
    Ratings
    Workbooks
    6.6
    3 Ratings
    13% below category average
    Social data00 Ratings6.03 Ratings
    Social engagement00 Ratings7.31 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    -
    Ratings
    Workbooks
    6.9
    6 Ratings
    9% below category average
    Marketing automation00 Ratings6.76 Ratings
    Compensation management00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of Wave Accounting and Workbooks
    Feature
    Wave Accounting
    -
    Ratings
    Workbooks
    4.2
    7 Ratings
    58% below category average
    Mobile access00 Ratings4.27 Ratings
    Best Alternatives
    Wave AccountingWorkbooks
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Wave AccountingWorkbooks
    Likelihood to Recommend
    9.4
    (82 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    7.8
    (3 ratings)
    8.5
    (7 ratings)
    Usability
    9.8
    (17 ratings)
    7.3
    (1 ratings)
    Availability
    6.7
    (4 ratings)
    9.1
    (2 ratings)
    Performance
    2.9
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    2.1
    (12 ratings)
    8.2
    (1 ratings)
    Online Training
    4.7
    (3 ratings)
    6.4
    (1 ratings)
    CPA Rating
    8.0
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    3.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Wave AccountingWorkbooks
    Likelihood to Recommend
    Wave
    Wave Accounting was used for a small practice without a lot of the accounting considerations a large company would have. For the price, you really can't beat what Wave offers out of the box. All of the basic tools for things like invoicing and expenses are all easy to use. End of year accounting is easy with exports of data.
    Incentivized
    Read full review
    Workbooks Online
    It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
    Read full review
    Pros
    Wave
    • Reconciliation is very difficult with multiple Wave transactions that need to be deleted or merged before it can be matched to a bank transaction.
    • Payroll worked fine for us but took several days to get it set up. We have switched to another bookkeeping system and another payroll system. Canceling with Wave took several days and they charge $6 for something even though the month was paid for in advance.
    • Credit card processing is nice and worked fine for us.
    Read full review
    Workbooks Online
    • Sales process management from enquiry to delivery of product
    • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
    • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
    • The FD loved it
    • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
    • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
    Read full review
    Cons
    Wave
    • I know that credit card processing is a way for Wave to make money, but I really wish they offered ACH payment on Invoices.
    • I do cash-based accounting, which means I have to make little journal entries at the start and end of each year to get my books to balance because Wave wants to do everything differently. This should just be a setting to flip, whether you want cash-based or accrual-based.
    • They use Yodlee for bank connection, which doesn't play nice with 2FA. Pretty much every time I log in I have to re-enter credentials, get a code sent to me, reauthenticate, and know that I'm going to have to do it again next week. Not really on Wave, but wish they could get it together nonetheless.
    Incentivized
    Read full review
    Workbooks Online
    • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
    • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
    • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
    Read full review
    Likelihood to Renew
    Wave
    Easy to use for clients with no accounting background and the price is right.
    Read full review
    Workbooks Online
    the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
    Read full review
    Usability
    Wave
    I am a professional bookkeeper and I have no problems using Wave and all of it's features. I can see that certain individuals who have no accounting knowledge might struggle with a few different features and entries, but that is why Wave has an emphasis in connecting users to Wave Pro's who will walk them through things
    Read full review
    Workbooks Online
    No answers on this topic
    Reliability and Availability
    Wave
    WAVE is always available when we need it ! Peter
    Read full review
    Workbooks Online
    Workbooks CRM never let me down.
    Read full review
    Performance
    Wave
    Wave does tend to slow down when filtering your transactions screen especially by date. This is more of an issue when trying to trouble shoot certain transactions or clean-up a set of books.
    Read full review
    Workbooks Online
    No answers on this topic
    Support Rating
    Wave
    I never had to call Wave Support as we barely experienced any support-related problems on our side. However, I do know a few people that complained about Wave support. It would be nice as well, though if they could have more in your face tutorials for new users or how-to videos should we struggle to do something
    Read full review
    Workbooks Online
    No answers on this topic
    Online Training
    Wave
    easy to use and east to train on ! Our WAVE clients enjoy the ease of use
    Read full review
    Workbooks Online
    Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
    Read full review
    Alternatives Considered
    Wave
    Wave is FREE for most functions. Payment processing costs no matter where you go (as does payroll or taxes). Wave rises above tools like QuickBooks Online because they know that for our small firm, being nimble is the name of the game. We don't need exhaustive reporting and management like QB offers and we certainly don't want to pay for it
    Incentivized
    Read full review
    Workbooks Online
    We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
    Incentivized
    Read full review
    Scalability
    Wave
    Once they out grow what is ability to move up to a more robust system?
    Read full review
    Workbooks Online
    No answers on this topic
    Return on Investment
    Wave
    • Wave has been ROI positive for our company. With not having to pay for the service we can use our money for growing our business.
    • The fees on credit card transactions for invoices are reasonable especially as we don't pay a monthly subscription.
    • The invoicing feature has made our lives easier for us and our customers. The invoicing piece and AR tracking has been ROI positive as well.
    Incentivized
    Read full review
    Workbooks Online
    • Allows us easy management of leads and clear visibility of opportunities for the sales team
    • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
    • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
    Incentivized
    Read full review
    ScreenShots

    Workbooks Screenshots

    Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record