Likelihood to Recommend If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.
Read full review Anyone who needs assistance with a work-related issue can take advantage of this service. Because of this, the entire company benefits from increased effectiveness, openness, and output in all areas. Sharing a computer's screen has been an enormous help. Stability issues increase when a major meeting occurs. Make sure you buy the paid version because you won't find a good free version.
Read full review Pros Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat. Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there. Read full review Embed meeting link feature- The feature is unique to Zoho Meeting and helps attach meeting link to website, thus anyone accessing [the] website can join the meeting with just one click of a button. Surveys and questions are prepared pretty seamlessly in Zoho Meeting as compared to other video conferencing applications. As mentioned earlier, webinar analytics i.e. the way all the questions and surveys data is presented in .csv file is very easy to understand and helps the team lead a lot in understanding and getting to know the team better. Read full review Cons The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform. I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings. Read full review It's interface is not that attractive. We need a good bandwidth for this tool to use. Since, we get the 14 days trial only so you need to pay for this app . They charges as per the user and joinee. Read full review Likelihood to Renew We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors. appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Read full review Usability Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Read full review Zoho Meeting is very easy to use and very effective collaborating tool. If I say about the usability, this application is highly usable because oaf it's cost effective nature, user friendly interface, empathetic customer services and amazing application features. Most importantly, it ensures data security for the company. Overall, the usability of the application is trustworthy.
Read full review Support Rating Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
Read full review Zoho Meeting's support team was always good their response time. Many of their customers come to them with a complete lack of knowledge and I think they're well aware of that. they were friendly and knowledgeable so it was always a good experience contacting them. but I think it's better if they can open a hotline for their paying customers
Read full review Implementation Rating After a recommendation from a partner, as the system is very easy to use, we simply start. Read full review Alternatives Considered I find Zoom more complicated to use and harder to use because a lot of people do not like having to download things to their computers or devices and Whereby is so easy to get connected with . I like that Zoom offers larger rooms, but at this point the cost is not worth the extra expense.
Read full review Zoho Meeting is very affordable and it suits better for the small business like ours. In addition to these, it offers the same features
Microsoft Teams does. It has better adaptability compared to teams both in desktop and mobile applications. Moreover, it ensures data security as they do not rely on 3rd party
Read full review Contract Terms and Pricing Model No, it's an amazing solution for the cost.
Read full review Return on Investment In general, any sort of online collaborations saves a lot on your budget. The meetings are rather more on time and can be efficient and short. Easy to drop-by and have a small talk with clients/teammates within COVID era. The URL makes you look fancy instead of a random hash. Read full review It is a handy tool for online sessions, and it has become convenient in this uncertain period across the world. Using the proper notification system has helped us increase the number of mentorship and speaker sessions and the productivity of our staff. This application is designed to be easily installed and operated by anyone in the company. For business meetings, it has been a big help as well. Read full review ScreenShots