WorkHub Tasks vs. Zendesk Suite
WorkHub Tasks vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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WorkHub Tasks | N/A | WorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and… | $1 per month per user | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Required | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
WorkHub Tasks | Zendesk Suite | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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WorkHub Tasks | Zendesk Suite | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
WorkHub Tasks | Zendesk Suite | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.3 (152 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (25 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
WorkHub Tasks | Zendesk Suite | |
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Likelihood to Recommend | WorkHub | Zendesk |
Pros | WorkHub | Zendesk |
Cons | WorkHub | Zendesk |
Likelihood to Renew | WorkHub No answers on this topic | Zendesk |
Usability | WorkHub No answers on this topic | Zendesk |
Reliability and Availability | WorkHub No answers on this topic | Zendesk |
Performance | WorkHub No answers on this topic | Zendesk |
Support Rating | WorkHub No answers on this topic | Zendesk |
Online Training | WorkHub No answers on this topic | Zendesk |
Implementation Rating | WorkHub No answers on this topic | Zendesk |
Alternatives Considered | WorkHub | Zendesk |
Return on Investment | WorkHub | Zendesk |
ScreenShots | WorkHub Tasks Screenshots | Zendesk Suite Screenshots |