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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Workleap

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Workleap is a Human Resources (HR) Management Platform that provides Workforce Analytics and utilizes an AI Manager Agent to automate administrative workflows. The platform generates 1:1 Meeting Agendas, produces Performance Review drafts, and monitors for Employee Engagement risks to support organizational follow-through. According to the vendor, the solution is used by over 70,000 leaders across more than 100 countries to consolidate people insights and streamline management tasks.

    $4,999

    per year per user

    Zoho CRM Plus

    Score9.1 out of 10
    N/AZoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.

    $59

    per month per user

    Pricing
    WorkleapZoho CRM Plus
    Editions & Modules
    Add-On - Manager Agent
    $99
    per month per user
    Standard
    $4,999
    per year
    Pro
    $11,999
    per year
    Basic
    $57
    per month per user
    Offerings
    Pricing Offerings
    WorkleapZoho CRM Plus
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWorkleap is priced as an annual platform fee. Standard starts at $4,999/year and includes performance management, employee engagement, compensation planning, and reporting. Pro starts at $11,999/year and adds API access, SAML SSO, and advanced customization. The Manager Agent is an optional add-on at $99 per manager per month. Enterprise pricing is custom for organizations with 250 or more employees and includes dedicated CSM, premium call support, custom security review, custom terms, and procurement through PO. All purchases are completed through a sales representative. No self-serve option is available. Prices on the website apply to new customers only.—
    More Pricing Information
    Community Pulse
    WorkleapZoho CRM Plus
    Considered Both Products
    Workleap
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    49 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    43 Answers
    Best Alternatives
    WorkleapZoho CRM Plus
    Small Businesses
    No answers on this topic
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    Quantum Workplace Engagement Surveys and Pulses
    Score10 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    No answers on this topic
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WorkleapZoho CRM Plus
    Likelihood to Recommend
    8.0
    (5 ratings)
    7.7
    (53 ratings)
    Usability
    9.0
    (1 ratings)
    7.2
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    7.7
    (42 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.2
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    7.9
    (4 ratings)
    User Testimonials
    WorkleapZoho CRM Plus
    Likelihood to Recommend
    Workleap
    I think Officevibe is great for any office where management truly cares about how happy their employees are and is interested in making their company a great place to work. It's a quick and easy way for staff to give you honest thoughts and opinions that you can act on to make improvements
    Incentivized
    Read full review
    Zoho
    Starting with campaigns, once we send the campaign out, prospects who open it are moved into the sales funnel; the sales team then calls or emails the prospect. Our VOIP works in conjunction with Zoho CRM Plus, so phone calls are logged into the contact. And generates another call, letter, or appointment with the client on the Zoho calendar. Emails are sent through Gmail since Zoho CRM Plus does not work with Gmail. The client's email must be copied and pasted into Gmail. (responses are tracked in the Zoho CRM Plus). Once the sales team meets with the client and starts the process, it turns into an "opportunity" where all stages in the sale are tracked. We mail merge the contact info to the correct letter template, then download it into "Word," where the letter is proofed and corrected as necessary (Zoho merge does not allow you to work in "Word" 2019). When finalized, it is then uploaded back into Zoho CRM Plus under the Opportunity. The sale then continues through the process, and once signed off on, all the details of the job are logged into the Zoho CRM Plus. When the job is completed and closed out, Zoho CRM Plus automatically sends the client a thank you email. The client will then can biannual automatic emails reminding them to set up their bi-annual inspection.
    Read full review
    Pros
    Workleap
    • NPS Surveys.
    • Employee engagement.
    • Team Culture.
    • Measuring the effectiveness of leaders.
    Incentivized
    Read full review
    Zoho
    • Zoho CRM Plus is very good at automating many functional areas of our company including: sales, marketing, operations, and engineering. It is functionally rich, and matches the functionality we used to have with Salesforce.com, but at a much more reasonable cost.
    • Zoho CRM Plus is easily "configured" to match our business processes. The ability to configure the user interface is very good, and the "BluePrint", custom functions, and reporting allow us to automate our unique operational needs.
    • The buying process for Zoho CRM is extremely friendly. You can switch between software types from basic CRM to Zoho CRM +. You also can pay monthly, or annually, and don't have to purchase months before your renewal dates and get pestered by sales people.
    Read full review
    Cons
    Workleap
    • I would like more analysis and next steps on how to address the problems that come up.
    Incentivized
    Read full review
    Zoho
    • Managing attachments. Limited space for each user and you can’t easily delete attachments in bulk so if you reach your limit it becomes expensive to buy more space or labor-intensive to find and delete attachments manually.
    • You can’t filter accounts by their related module fields. For example, in list view, filter all accounts with more than one contact.
    Read full review
    Usability
    Workleap
    Officevibe's user interface for end users is straightforward and well-designed; it looks nice and intuitive. We did have confusion about the brand, with some new employees thinking they were spam emails. Also, the manager's view and getting access to the right visibility can be confusing unless well administrated internally.
    Incentivized
    Read full review
    Zoho
    I personally started off as a CRM novice. But in a matter of 2 months, I was writing my own custom workflows, playing with modules and fields, and training my sales and operations teams to manage leads and accounts. Simply put, the system is intuitive after a brief introduction. The level of customization is staggering until you change your mindset. Zoho CRM Plus excels where you're able to attack your goals as problems already solved in the platform — you just need to locate the feature to make what you want to happen... happen! I equate it to the Adobe Creative Suite. You don't pick the fun filter before you lay out what exactly you want to draw. With that mindset intact, you can dial in the system to meet your and your team's needs based on your proposed SOLUTIONS, not just leaning heavily into a single feature to "force" some ROI.
    Incentivized
    Read full review
    Support Rating
    Workleap
    No answers on this topic
    Zoho
    Every account representative I have worked with has been extremely helpful and nice. You can tell the account reps and support staff truly care about the product and want to provide you with the resources that you need. The response time is also fast for support inquiries and that has been a massive help for us.
    Incentivized
    Read full review
    Alternatives Considered
    Workleap
    The only good and bad thing about Officevibe is that it's laser-focussed. It only does employee engagement. If you want a do-it-all tool, there are many alternatives. But if you want to nail employee engagement on the head and go deep, I highly recommend Officevibe.
    Incentivized
    Read full review
    Zoho
    I utilize HubSpot to gather data based on IP addresses from customers who visit our website. I do not use Zoho CRM for forms since the customization is clunky to design. HubSpot collects account data from the form and that helps me evaluate to sales potential of that account. Then I use Zapier to Zap the info into Zoho. Zoho CRM then is used to reach back out to the customer and begin tracking interactions
    Read full review
    Contract Terms and Pricing Model
    Workleap
    No answers on this topic
    Zoho
    I would recommend that module wise update feature be opened up, for free to an additional 50-75% of paid users. These users can be restricted to work on a single module to update information only where they do not cross over multiple modules
    Incentivized
    Read full review
    Professional Services
    Workleap
    No answers on this topic
    Zoho
    I already discussed this prior with the Enterprise Support. But them aside, I'd be remiss if I didn't mention Zoho is committed to connecting their userbase together. Within a month or two of using the product, we were told about Zoho User Groups. We had one right in my backyard (Chicago). I was able to both attend a meeting (pre-covid), and then stay in touch in an integrated Cliq channel. I always have power-users at my fingertips to ask quick questions. That Zoho makes it a point to keep these connections, and empower them... makes my life easier when inevitable "wants" pop up.
    Incentivized
    Read full review
    Return on Investment
    Workleap
    • We were able to keep our finger on the pulse and preempt some issues before they became issues, allowing us to maintain the culture we hoped to have.
    • Employees enjoyed being asked short questions frequently.
    Incentivized
    Read full review
    Zoho
    • The ROI is significantly positive due to the comprehensive set of modules available.
    • Positive: My clients have better Dashboard data developed through Zoho Analytics than they do even though they use Salesforce. Also, Zoho CRM Plus can integrate with Salesforce or other system either through their own integrations or from Zapier.
    • Campaigns allows me to target specific prospects via HTML emails, and complete tracking. This is a complement to the more shotgun approach of social media,
    Read full review
    ScreenShots

    Workleap Screenshots

    Screenshot of Manager AI Assistant
HR configures which programs are active and what skills the agent runs within each one. The agent then executes across performance reviews, engagement, 1:1s, compensation, goals, and recognition without HR managing each step manually.Screenshot of Workleap agent skills run on a configurable schedule. HR sets the trigger, cadence, and delivery channel once. The agent executes automatically from that point forward.Screenshot of Employee Engagement
Workleap collects continuous engagement data through pulse and custom surveys, then surfaces an overall score, trends, participation rate, and flagged focus areas for HR to act on.Screenshot of Surveys reach employees directly in Slack. Responses are anonymous by default, removing friction from the feedback loop.Screenshot of When managers receive anonymous employee feedback, the agent drafts a response. The manager reviews, refines if needed, and sends with one click.Screenshot of Performance Management
Workleap consolidates goals, peer feedback, self-reviews, and signals from connected tools into a complete AI-drafted review before the manager writes a word.

    Zoho CRM Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot