Zerto on IBM Cloud vs. HPE Zerto Software

Zerto on IBM Cloud is great to get your datacenter redundant and highly available. It overcomes geographic contingencies and makes your production environment reliably flexible. If you do not like the added cost of redundancy or cost of cloud services, this inconvenient fee may not fit you well. But you'd be better off in the long run to have Zerto protecting your bottom line despite the cost.

Incentivized

Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.

Incentivized

• It is easy to get started.
• It is also very simple to set up the backup.
• Disaster recovery is no longer a dreadful or painful process.

Incentivized

• Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
• A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
• Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
• Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
• Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.

Incentivized

• Enable the ability to use IBM Cloud Object Storage as a target for Zerto's long-term retention feature.
• Easier access to the underlying VMware infrastructure would be nice. Right now we have to connect to IBM's VPN and use other tools to do some infrastructure management tasks.
• More insight into the IBM-side VMware environment that we replicate to (i.e. ability to see available IPs, etc). Most of that is managed by IBM.

Incentivized

• Moving a VM from one protection group to another could be simplified.
• I would like to see an executive-style report of recovery and testing for upper management.
• The ability to deploy Zerto as a virtual appliance, without the need for a windows server.

Incentivized

We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially

Incentivized

Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.

Incentivized

Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.

Incentivized

Make sure the end goal is in mind before implementing. That way results meet expectations.

Incentivized

Before we were using native backup solutions. We elected to bring in Zerto on IBM Cloud so that our team could have the ability to take small increments of data over time so that the final cutover would be quick and efficient.

Incentivized

We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.

Incentivized

For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.

Incentivized

I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.

Incentivized

• Positive is the option of bringing your own license.
• Negative - the complex environments are not supported.
• This cannot be used as a backup replacement rather DR tool.

Incentivized

• Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
• Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.

Incentivized