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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoho Books

    Score8.8 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Zoho Forms

    Score9.2 out of 10
    N/AZoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…

    $0

    per month

    Pricing
    Zoho BooksZoho Forms
    Editions & Modules
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Free
    $0
    per month
    Basic
    $10
    per month
    Standard
    $25
    per month
    Professional
    $50`
    per month
    Premium
    $100
    per month
    Offerings
    Pricing Offerings
    Zoho BooksZoho Forms
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$10 per month
    Additional DetailsZoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.Contact support@zohoforms.com to try out our paid plans.
    More Pricing Information
    Community Pulse
    Zoho BooksZoho Forms
    Considered Both Products
    Zoho
    No answer on this topic
    Zoho
    Chose Zoho Forms
    Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Zoho BooksZoho Forms
    Customization
    Comparison of Customization features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    8.2
    18 Ratings
    8% above category average
    Zoho Forms
    -
    Ratings
    API for custom integration8.218 Ratings00 Ratings
    Security
    Comparison of Security features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    8.6
    28 Ratings
    5% above category average
    Zoho Forms
    -
    Ratings
    Single sign-on capability8.622 Ratings00 Ratings
    Role-based user permissions8.626 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    9.0
    27 Ratings
    14% above category average
    Zoho Forms
    -
    Ratings
    Dashboards8.727 Ratings00 Ratings
    Standard reports9.225 Ratings00 Ratings
    Custom reports9.01 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    8.3
    28 Ratings
    8% above category average
    Zoho Forms
    -
    Ratings
    Accounts payable8.426 Ratings00 Ratings
    Accounts receivable9.227 Ratings00 Ratings
    Cash management7.925 Ratings00 Ratings
    Bank reconciliation7.825 Ratings00 Ratings
    Expense management8.126 Ratings00 Ratings
    Time tracking8.418 Ratings00 Ratings
    Multi-currency support8.117 Ratings00 Ratings
    Regulations compliance8.015 Ratings00 Ratings
    Self-service portal8.819 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    8.0
    16 Ratings
    9% above category average
    Zoho Forms
    -
    Ratings
    Inventory tracking8.216 Ratings00 Ratings
    Automatic reordering7.810 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    8.7
    25 Ratings
    16% above category average
    Zoho Forms
    -
    Ratings
    Pricing8.421 Ratings00 Ratings
    Order entry9.420 Ratings00 Ratings
    Credit card processing8.020 Ratings00 Ratings
    Cost of goods sold8.820 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    -
    Ratings
    Zoho Forms
    9.7
    11 Ratings
    13% above category average
    Changes to live survey00 Ratings9.910 Ratings
    Multiple question types00 Ratings9.511 Ratings
    Survey Logic
    Comparison of Survey Logic features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    -
    Ratings
    Zoho Forms
    9.5
    10 Ratings
    13% above category average
    Survey logic flexibility00 Ratings9.510 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    -
    Ratings
    Zoho Forms
    9.2
    11 Ratings
    12% above category average
    Response tracking00 Ratings8.911 Ratings
    Data export00 Ratings9.59 Ratings
    Standard reports00 Ratings9.411 Ratings
    Custom reports00 Ratings8.910 Ratings
    Analytics00 Ratings8.911 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    -
    Ratings
    Zoho Forms
    9.4
    11 Ratings
    8% above category average
    Access controls00 Ratings9.411 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Zoho Books and Zoho Forms
    Feature
    Zoho Books
    -
    Ratings
    Zoho Forms
    8.9
    10 Ratings
    10% above category average
    Respondent restrictions00 Ratings8.910 Ratings
    Best Alternatives
    Zoho BooksZoho Forms
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Zoho BooksZoho Forms
    Likelihood to Recommend
    8.9
    (29 ratings)
    8.9
    (11 ratings)
    Usability
    8.9
    (11 ratings)
    9.5
    (3 ratings)
    Support Rating
    5.3
    (5 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Zoho BooksZoho Forms
    Likelihood to Recommend
    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
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    Zoho
    Zoho Forms is great for customer surveys, collection of data, onboarding clients, instances where you need a signature. Might be less appropriate for some businesses depending upon branding messages. Zoho Forms has some disclaimers that appear on forms i.e. not to enter personal information, credit cards, passwords, etc. so depends upon the intent & purposes of the form data collection, whether it would be a solution that would fit every business model.
    Incentivized
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    Pros
    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
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    Zoho
    • Its feature of sending alerts in real time is my favorite feature. Whenever someone fills an inquiry form, I get alert immediately.
    • It has a mobile app also which makes this software usable at anytime and anywhere.
    • It's a cloud based application so users don't need so save anything on their system and they don't need to be dependent on their system. They can access their forms from any system.
    Incentivized
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    Cons
    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Zoho
    • Zoho Forms could improve if the Super Admin had access to view all reports from org users, not just view the name
    • Audit history tracking needs to be extended, many of our older forms show no history past the creation date
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    Usability
    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Incentivized
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    Zoho
    The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.
    Incentivized
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    Support Rating
    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
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    Zoho
    So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.
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    Alternatives Considered
    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
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    Zoho
    Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very little difficulty.
    Incentivized
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    Return on Investment
    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
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    Zoho
    • All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
    • ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.
    Incentivized
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    ScreenShots

    Zoho Books Screenshots

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    Zoho Forms Screenshots

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