Zoho Social vs. Zuum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoho Social
Score 9.2 out of 10
N/A
Zoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…
$15
per month
Zuum
Score 6.0 out of 10
N/A
ZuumSocial is a social media analytics platform built to turn social media data into actionable intelligence.
$239
per month
Pricing
Zoho SocialZuum
Editions & Modules
Free
$0
per month per user
Standard
$15
per month per user
Professional
$40
per month per user
Premium
$65
per month 3 users
Agency
$320
per month 5 users
Agency Plus
$460
per month 5 users
DRIVE
$239
per month
ENGAGE
$329
per month
ENGAGE PRO
$519
per month
Offerings
Pricing Offerings
Zoho SocialZuum
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdd Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
More Pricing Information
Community Pulse
Zoho SocialZuum
Features
Zoho SocialZuum
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Zoho Social
8.7
423 Ratings
14% above category average
Zuum
-
Ratings
Sentiment analysis8.4302 Ratings00 Ratings
Broad channel coverage8.9417 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Zoho Social
9.0
498 Ratings
11% above category average
Zuum
-
Ratings
Content planning and scheduling9.4496 Ratings00 Ratings
Audience targeting8.7352 Ratings00 Ratings
Content optimization8.6411 Ratings00 Ratings
Workflow management9.035 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Zoho Social
8.9
405 Ratings
9% above category average
Zuum
-
Ratings
Automated routing and prioritization8.5345 Ratings00 Ratings
Customer interaction histories8.7378 Ratings00 Ratings
Bulk actions9.430 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Zoho Social
8.6
355 Ratings
11% above category average
Zuum
-
Ratings
Lead generation8.3269 Ratings00 Ratings
Content marketing8.9345 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Zoho Social
9.3
488 Ratings
11% above category average
Zuum
-
Ratings
Twitter9.4437 Ratings00 Ratings
Facebook9.4477 Ratings00 Ratings
LinkedIn9.4430 Ratings00 Ratings
Google+9.1281 Ratings00 Ratings
Instagram9.4407 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Zoho Social
8.5
400 Ratings
10% above category average
Zuum
-
Ratings
Campaign success analytics8.8396 Ratings00 Ratings
Real-time tracking9.230 Ratings00 Ratings
Competitor analysis7.6244 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Zoho Social
9.1
437 Ratings
14% above category average
Zuum
-
Ratings
Role-based user permissions & privileges9.0341 Ratings00 Ratings
Mobile access9.2415 Ratings00 Ratings
Best Alternatives
Zoho SocialZuum
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Agency Analytics
Agency Analytics
Score 9.1 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Echobox Social
Echobox Social
Score 9.8 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
1-Social
1-Social
Score 5.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Zoho SocialZuum
Likelihood to Recommend
9.4
(492 ratings)
-
(0 ratings)
Likelihood to Renew
8.7
(14 ratings)
-
(0 ratings)
Usability
9.5
(320 ratings)
-
(0 ratings)
Availability
8.2
(2 ratings)
-
(0 ratings)
Performance
8.2
(3 ratings)
-
(0 ratings)
Support Rating
9.3
(220 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
8.4
(5 ratings)
-
(0 ratings)
Configurability
7.3
(2 ratings)
-
(0 ratings)
Ease of integration
3.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.2
(3 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
Zoho SocialZuum
Likelihood to Recommend
Zoho
Zoho Social excels at multi-channel social media management with intuitive scheduling and analytics. The platform integrates seamlessly with CRM, enabling personalized customer engagement. Best suited for small-to-medium businesses managing multiple social accounts. However, advanced AI-driven insights and competitor analysis features could be enhanced. The reporting dashboard is comprehensive but could use more customization options for enterprise teams.
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Zuum
No answers on this topic
Pros
Zoho
  • Content sharing to all our social media accounts at one place
  • Warning about platform specific issues, also giving choice not to include problematic platforms
  • Showing statistics of our shares as a table so that we can understand about the impact of our specific posts.
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Zuum
No answers on this topic
Cons
Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
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Zuum
No answers on this topic
Likelihood to Renew
Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
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Zuum
No answers on this topic
Usability
Zoho
The reason behind assigning this rating stems from the software's remarkable ability to seamlessly integrate intricate functionalities with an incredibly user-friendly interface. It strikes an exceptional balance between sophisticated features and ease of use, making it a standout solution in its category. The software's attention to user experience, coupled with its comprehensive project tracking capabilities, has undoubtedly left a positive impression. This rating reflects my appreciation for how effortlessly it empowers teams to manage projects, collaborate effectively, and achieve their goals with utmost efficiency
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Zuum
No answers on this topic
Support Rating
Zoho
I have not needed support for Zoho Social. This comment requirement is confusing to me as I must find text to fill the requirement of a minimum of 50 words. There should be a non-applicable button that allows either user to skip a question or then require a shorter explanation like in my first sentence. Geez, now I have to give a rating while never using the feature.
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Zuum
No answers on this topic
Alternatives Considered
Zoho
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
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Zuum
No answers on this topic
Return on Investment
Zoho
  • Through customer targeting, we end up having more clients intending to buy our products and we make some profits.
  • Also, Zoho Social has automated analytical capacity, which acts as a source for primary research, and we incur no other expenditure on the same.
  • Lastly, Zoho Social includes all social pages and other platforms that audiences visit, giving us a huge segmentation or support.
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Zuum
No answers on this topic
ScreenShots

Zoho Social Screenshots

Screenshot of the Zoho Social interface, which appears when logging into an account. It provides navigation to switch between brands, monitor follower growth, and analyze post performance across connected channels—offering a unified view of an organization's social media health, posts, and interactions.Screenshot of the interface to publish content across all connected channels at once, or by selecting specific ones individually. It also offers the option to schedule posts for later or use SmartQ to automatically pick the best time for optimal engagement.Screenshot of the interface to manage all social media conversations, including direct messages, comments, and mentions, across all channels in a single unified inbox.Screenshot of the Monitor feature, used to track keywords, relevant accounts, and content, with notifications.Screenshot of an example of Zoho Social's data-driven insights, used to crunch numbers and generate reports.Screenshot of the Social Media Calendar, used to plan and deliver experiences.