TrustRadius Top Rated Core HR for Enterprise 2015

Oracle PeopleSoft

Core HR Software

Software Profile & Review Summary

David Duffield and Ken Morris founded PeopleSoft in 1987. The initial focus was an HRMS platform. In 1997, the company began to release broader ERP functionality including Financial Management and Supply Chain Management. In 2003, the company acquired JD Edwards which produced a similar product but for mid-market customers. PeopleSoft was acquired by Oracle in 2005 in a hostile takeover. PeopleSoft is approaching end of life and Oracle has been encouraging customers to migrate to Oracle HCM Cloud which is a cloud ERP suite including financial management and CRM, in addition to human capital management, and is based on the best of PeopleSoft, JD Edwards Oracle eBusiness Suite, and Siebel Systems platforms.

Company Status: Public
2014 Revenue: ~$3billion at time of acquisition by Oracle*
Revenue Growth 2013-14: N/A
Customers: N/A
Employees: 11,600 at time of acquisition*

Oracle PeopleSoft Customer Distribution

Oracle PeopleSoft Customer Distribution Pie Chart Source: (21) User reviews of Oracle PeopleSoft on TrustRadius

Aggregate User Ratings of Oracle PeopleSoft on TrustRadius

Source: (21) User reviews of Oracle PeopleSoft on TrustRadius
Rating Attribute Oracle PeopleSoft # of Reviewers Contributing to Rating Average Core HR Category Average
Likelihood to recommend 8.2 11 7.82
Likelihood to renew 8.3 8 7.19
Product usability N/A N/A 8.54
Product availability N/A N/A 9.00
Product performance N/A N/A 8.30
Support N/A N/A 8.88
In-person training N/A N/A 7.80
Online training N/A N/A 7.50
Implementation satisfaction N/A N/A 7.28

Summary of Oracle PeopleSoft Reviews

Source: (21) User reviews of Oracle PeopleSoft on TrustRadius
Oracle PeopleSoft Pros Oracle PeopleSoft Cons
System uses Cognos BI for reporting and variety of canned reports available is large. But no single query interface across modules.
Paid Time-off Tracking
Vacation time tracking does not work properly. People can submit time but system does not track balance.
Employee/Job Data
Good employee system of record for employee and job data. System generally quite user friendly.
Lack of Module Integration
Various modules are not well integrated causing data sync issues and disconnected look and feel. For example, data does not flow seamlessly between modules.
Core HR functionality strong
Payroll, open enrollment, vendor self-service capabilities all get good grades from users.
Browser Support
Some users complain of that Internet Explorer is required to benefit from all functionality.
Audit Trail
Very detailed electronic transaction logging capabilities.
Talent Management Weak
Performance management and recruiting capabilities are relatively weak with major gap regarding goal setting and alignment.
Excellent, very active user community with high volume of information sharing.
Salary planning and budgeting
The Salary planning and budgeting add-on is difficult to set up and use.

Customer support
Support is of variable to poor quality. Many support reps do not know the system well and cases take a long time to resolve.

Oracle Response to Reviewer Feedback