Workday
Core HR Software
Software Profile & Review Summary
David Duffield, former CEO of PeopleSoft, and Aneel Bhusri founded workday in March 2005. The company went public in 2012 and has a current market capitalization of $15 billion. The workday platform is fundamentally different to every other product in the category in that it is effectively an ERP platform with Financials in addition to Core HR functionality and talent management. It is a pure multi-tenant SaaS system and is a highly disruptive product in the large enterprise segment of the market and it has already made significant waves in the marketplace.
| Company Status: | Public |
|---|---|
| 2014 Revenue: | $469m* |
| Revenue Growth 2013-14: | 71%* |
| Customers: | 700 |
| Employees: | 3,900 est. |
Workday Customer Distribution
Source: (30) User reviews of Workday on TrustRadius
Aggregate User Ratings of Workday on TrustRadius
| Rating Attribute | Workday | # of Reviewers Contributing to Rating Average | Core HR Category Average |
|---|---|---|---|
| Likelihood to recommend | 8.3 | 24 | 7.82 |
| Likelihood to renew | 9.4 | 15 | 7.19 |
| Product usability | 8.7 | 9 | 8.54 |
| Product availability | 9.0 | 6 | 9.00 |
| Product performance | 9.3 | 4 | 8.30 |
| Support | 7.3 | 8 | 8.88 |
| In-person training | 7.8 | 6 | 7.80 |
| Online training | 8.0 | 6 | 7.50 |
| Implementation satisfaction | 6.8 | 8 | 7.28 |
Summary of Workday Reviews
| Workday Pros | Workday Cons |
|---|---|
| User interface The UI is exceptionally intuitive and dynamic. |
Reporting Reporting is complex and burdensome. Many smaller customers require technical consultants or IT support. |
| Organization charts Organization chart mapping capabilities are presented in very visual, dynamic way. |
Documentation Inadequate documentation on updates. Far less documentation that customers are used to with on-premise software. |
| Updates Very frequent product enhancements for bug fixes and in response to customer requests. |
Implementation Deployment/support are outsourced for smaller customers. |
| Cloud Pure multi-tenant SaaS system with high availability and few outages. |
System Management System management very difficult. Object-oriented database is fast but presents some challenges due to unfamiliarity. |
| Mobile Very strong mobile experience on iPad and iPhone. |
Data import Mass import tool very difficult to use. |
| Customer Support Support team is responsive and knowledgeable. |
No LMS Absence of an LMS is a major product gap. |