ADP Vantage HCM

Core HR Software

Software Profile & Review Summary

ADP is a very large public company with a broad range of human resource software offerings. The company that eventually became ADP was founded in 1949 as a manual payroll processing business. The company went public in 1961 and has grown to be one of the largest technology companies in the US with over 60,000 employees and annual revenue above $10 billion. Although primarily known as a payroll-processing vendor, the company provides a payroll and very broad range of HR software for all HR functions and for all company sizes.

ADP Vantage HCM is a SaaS-based platform integrating core HR, payroll, benefits administration, workforce management and talent management capabilities. The product is targeted to U.S.-based multinationals ranging in size from 1,000 to 10,000+ employees. Recent improvements have been made to analytics, mobile and user experience. ADP Vantage HCM clients can also leverage the ADP Document Cloud, as well as integration to ADP's payroll outsourcing, compliance and other services

Company Status: Public
2014 Revenue: $11billion + (entire company)
Revenue Growth 2013-14: 8%
Customers: 610,000 (entire company)
Employees: 52,000 (entire company)

ADP Vantage Customer Distribution

ADP Vantage Customer Distribution Pie Chart Source: (10) User reviews of ADP Vantage on TrustRadius

Aggregate User Ratings of ADP Vantage on TrustRadius

Source: (10) User reviews of ADP Vantage on TrustRadius
Rating Attribute ADP Vantage # of Reviewers Contributing to Rating Average Core HR Category Average
Likelihood to recommend 5.8 8 7.82
Likelihood to renew 6.3 3 7.19
Product usability N/A N/A 8.54
Product availability N/A N/A 9.00
Product performance N/A N/A 8.30
Support N/A N/A 8.88
In-person training N/A N/A 7.80
Online training N/A N/A 7.50
Implementation satisfaction N/A N/A 7.28

Summary of ADP Vantage HCM Reviews

Source: (10) User reviews of ADP Vantage on TrustRadius
ADP Vantage Pros ADP Vantage Cons
Feature set
The combined HR, payroll and benefit and employee self-service software eliminates paper-based processes.
Product updates can interfere with current setup.
Cloud-based system removes load from IT department.
Implementation project management weak.
Reports and dashboards provide critical real-time data.
Module integration
Various different product modules are not well integrated, with different browser and java plugin requirements.
User interface
User interface gets mixed reports, with some users reporting ease of use, while one reviewer feels that the UI is antiquated and the system is rigid and hard to use.

ADP Response to Reviewer Feedback