Paylocity Web Pay

Core HR Software

Software Profile & Review Summary

Paylocity was founded in 1997 and was originally known as Ameripay Payroll. The company went public in 2014 raising $119m in its IPO. The company focuses on small and medium-sized organizations, which they define as those having between 20 and 1,000 employees. Paylocity offers a full suite of SaaS Core HR capabilities in addition to online payroll, including onboarding, employee service management, and time and labor. Beyond Core HR, the company also provides performance management and applicant tracking capabilities.

Company Status: Public
2014 Revenue: $108.7m*
Revenue Growth 2013-14: 41%*
Customers: Approx. 8500 (from vendor)
Employees: Approx. 970 (from vendor)

Paylocity Web Pay Customer Distribution

Paylocity Web Pay Customer Distribution Pie Chart Source: (18) User reviews of Paylocity Web Pay on TrustRadius

Aggregate User Ratings of Paylocity Web Pay on TrustRadius

Source: (18) User reviews of Paylocity Web Pay on TrustRadius
Rating Attribute Paylocity Web Pay # of Reviewers Contributing to Rating Average Core HR Category Average
Likelihood to recommend 7.1 17 7.82
Likelihood to renew 9.0 5 7.19
Product usability 10.0 2 8.54
Product availability 9.0 1 9.00
Product performance N/A N/A 8.30
Support 8.0 1 8.88
In-person training N/A N/A 7.80
Online training N/A N/A 7.50
Implementation satisfaction 10.0 1 7.28

Summary of Paylocity Web Pay Reviews

Source: (18) User reviews of Paylocity Web Pay on TrustRadius
Paylocity Pros Paylocity Cons
Integrated Suite
All-in-one system for payroll, HRIS, applicant tracking, onboarding, benefits, timekeeping.
Benefits Module
Benefits module is not well integrated with Web Pay.
HR System of record
Very reliable system of record for all payroll and administration HR tasks for small or medium companies.
No International functionality
Payroll and benefits functionality restricted to US.
Excellent value for money – the cost is a fraction of the price of some other similar systems.
User Interface
User interface is dated, but not difficult to use.
Open enrollment
Open enrollment benefits wizard is very helpful.
Reporting capabilities could be more flexible with more display options.
Custom fields
Very good custom fields capability – 140 available.
Customer Support
Support gets mixed reviews with some customers reporting prompt and helpful service, while others experience lack of timeliness in answering questions.

Paylocity Response to Reviewer Feedback

Paylocity recently released several product updates that have improved much of the functionality of the WebBenefits platform. As a result, all benefit updates and information flow seamlessly into the Payroll / HR data. Additionally, the user-interface of the Benefit Enrollment platform has been significantly improved giving users a very consumer-like feel. With the use of the Self-Service portal and Mobile App, users can easily complete all benefit enrollment tasks from their mobile devices. All of this information automatically integrates with the Client's Payroll and HR data. The entire User-Interface has been recently updated to provide a streamlined, consumer-like feel. Additionally, Paylocity's mobile app has been completely updated to provide a clean, user-friendly look. Paylocity provides over 100 standard reports as well as the ability to create custom reports. Any additional reporting requirements can be custom-built based on client request.