5 Stars Reputation

5 Stars Reputation is a review management software designed to assist businesses of all sizes in Australia with effectively managing their online reputation. This software solution is suitable for various professions and industries, including retailers, office stores, home service providers, tradies, small businesses, lawyers, doctors, gyms and fitness centers, hair salons, and dentists. According to the vendor, 5 Stars Reputation offers user-friendly features and customizable modes to enhance online presence and attract more customers through positive reviews.

Key Features

5 Different Custom Review Modes: According to the vendor, 5 Stars Reputation provides a range of review modes to accommodate different business needs. These include Kiosk Mode for instant reviews at the Point of Sale, Email Mode for review requests via email, SMS Mode for review requests via SMS, Print Mode with QR codes on printed materials, and Tablet Mode for in-store review collection.

Fully Automated System: The vendor claims that 5 Stars Reputation offers a fully automated system for gathering real reviews quickly. The software sends review invites instantly via SMS or email, integrates with popular CRM software used by Australian businesses, and operates 24/7 to manage reviews automatically.

Your Business Reputation is Everything: According to the vendor, 5 Stars Reputation acknowledges the significance of online reviews, drawing from over 15 years of experience in Reputation Marketing. They state that research indicates 90% of consumers read online reviews before visiting a business, and 93% trust online reviews as much as personal recommendations.

Complete Reporting: The vendor claims that 5 Stars Reputation provides comprehensive analysis reports to monitor and improve online reputation management strategies effectively.

Brands We Work With: 5 Stars Reputation has established partnerships with various brands to deliver effective reputation management solutions.

Create Google Review Link: According to the vendor, 5 Stars Reputation offers a feature that allows users to generate a unique Google review link for their business. This customized link can be conveniently sent to customers to facilitate review submission.

Domain Branding: The vendor claims that 5 Stars Reputation enables businesses to brand the review management platform with their own domain, enhancing brand identity and recognition while providing a seamless customer experience.

Manager User Right Upgrade: 5 Stars Reputation offers an upgrade to manager user rights within the software, allowing enhanced control and access management. Managers can reportedly enjoy specific permissions and restrictions to efficiently oversee the review management process.

QR Code Upgrade: The vendor states that 5 Stars Reputation offers an upgrade to the QR code functionality, simplifying the review collection process. This upgrade allows businesses to generate QR codes for review collection, enabling customers to scan and leave reviews directly, thereby increasing engagement.