7Sheep Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for 7Sheep are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Cost-effective solution: Many users have stated that 7Sheep offers a cost-effective solution for their needs. They appreciate the affordability of the platform and the absence of annual contracts, making it a budget-friendly choice.

User-friendly interface: The user-friendliness of 7Sheep has been praised by many reviewers. They find the platform easy to use, thanks to its intuitive nature and logical design. This ensures that users can quickly navigate through the system without any difficulties.

Helpful support team: Several users have commended the fantastic support provided by 7Sheep's team. They appreciate the helpfulness and supportiveness of the staff, particularly during the initial stages of using the product. The prompt assistance from the support team ensures that users can easily resolve any issues or concerns they may encounter.

Reviews

22 Reviews

Marketing automations for a B2B Startup.

Rating: 9 out of 10

June 18, 2015

Use Cases and Deployment Scope

We use 7Sheep at a startup which has professional photographers as clients. Marketing Automation is used to capture leads on our website and put them in a drip campaign. Another drip campaign is used when people sign up for our tool. As we are a small team everyone has access to 7Sheep.

Pros

With an embedded form we capture leads on our website. These leads get a drip campaign.
After someone has signed up we store relevant details in 7Sheep via the API and start a drip campaign.
All users and leads get our newsletter and updates.
We have installed the 7Sheep tracking code on our website to get additional information about our leads.

Cons

A/B testing for mailings needs to be done manually.
It could be easier to get the tags for personalised emails. Currently you need to copy/paste them into the email instead of using the editor menu.
For complete skinning you need to contact support. For embedded forms the design editor is okay.

Likelihood to Recommend

I think 7Sheep is a great tool for a startup. We can focus on our software and do not need to implement everything on our own. If you can integrate your software via the API it is even more amazing. 7Sheep is well suited for small teams. Larger teams should evaluate if the user management is detailed enough.

Michael Kremmer

Geschäftsfüher in Information Technology at xapp GmbH (1-10 employees)

Vetted Review

1 year of experience

Tool for internal project marketing

Rating: 7 out of 10

June 18, 2015

Use Cases and Deployment Scope

I develop internal software solutions for an international pharmaceutical and am responsible for the project marketing for my software applications and the change management during the roll-out of my solutions. 7Sheep is used with a single user. Mainly I use it for onboarding – I send training emails on a regular basis – and questionnaires.

Pros

Training: I set up automated emails to regularly send tips and tricks to my users.
Newsletter: Updates of my software are announced via the email campaign feature.
Forms: I send out questionnaires to my users and gather feedback via forms.

Cons

7Sheep is used as a standalone software and not integrated in our intranet.
Setup of automated emails could be more visual to better see when which email is sent.
A helper library for API access would be useful.

Likelihood to Recommend

It is a good tool for project marketing and communications. Creating nice looking emails is easy and setting up the training emails was straight forward. I manage all my recipients in the tool itself and do not synchronise with an external software. For larger projects some user configurable synchronisation features with an external contact database would be useful.

Verified User

Employee in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

Use marketing automation to engage with donors for educational projects in poor countries.

Rating: 10 out of 10

June 18, 2015

Use Cases and Deployment Scope

We are an NGO with international educational projects. The tool is used to engage with our donors, partners and the press. Our small team updates the information in our contact lists and I use it to send normal campaigns and drip campaigns. We capture information on our website but also synchronise with external databases we use for offline and online donations.

Pros

Whenever we needed help their support was quick to guide us.
Contact form integration on our website was done via an embed code. We use WordPress and just copied the code on the page.
Aggregating our different contact lists from several systems was very important for us. We [now] have a comprehensive overview of our contacts and donors in a single online tool.
7Sheep is a European company and also has its servers in Europe. Because of data protection laws this was key for us.
We can produce form letters straight out of the tool.

Cons

A Wordpress plugin is missing. This could make it easier to install the tracking code and to embed forms.
A payment module. If we could get donations directly in the tool we would not need to integrate our payment software.
The templates for mail merge need to be integrated via the 7Sheep support. Would love to do this on my own.
Easier synchronisation features with other applications.

Likelihood to Recommend

7Sheep works very well for a small NGO like us. If you need to integrate a lot of systems this works via the API but you need a developer for that, or ask their support. In general you can use the tool without internal IT staff as it's easy to implement and their support is helpful. You can only use it if you are allowed to store your data in the cloud.

Mario Siokola

in Marketing at Mario Siokola (1-10 employees)

Vetted Review

1 year of experience

Travelling salesman automating his tasks.

Rating: 9 out of 10

June 18, 2015

Use Cases and Deployment Scope

I work for the chemical industry and am responsible for the sales in Austria and CEE countries. The application is only used by myself to manage the automated communications with my clients. I use the software in my home office and on the go. The main use case is mailings and series of timed emails.

Pros

Sporadic mailings to my clients via the e-mail campaign feature. I create personlised HTML emails with the visual editor and schedule them to be sent during the day when I am on the road.
After initial contact with new clients I setup a series of timed emails to stay in contact. Based on flags I have in the system they are automatically adjusted.
Existing clients get automated emails after certain events like visits or deliveries.
I often get in touch with support to ask for best practice examples and they are always helpful.

Cons

The help is not integrated in the software but a separate website.
Using the software on the mobile phone could be better.
I would love to have some Outlook synchronisation.

Likelihood to Recommend

I use 7Sheep for marketing as a sales person. This works well for me as a single user. I do not think I could use the software together with my colleagues. Although we could have separated lists the access rights might not fit our use case. It has a strong marketing focus and cannot replace a full CRM system.

Martin Dr. Leute

Regional Sales Manager in Sales at Wöllner Austria GmbH (51-200 employees)

Vetted Review

1 year of experience

Satisfied Sales Shepherd Supports 7Sheep

Rating: 9 out of 10

June 18, 2015

Use Cases and Deployment Scope

7Sheep linked my sales (Salesforce CRM) and marketing efforts easily with a great solution. We are starting out with inbound marketing and we also need to be able to vet to which customers we want detailed product information. 7Sheep acts as an outreach tool and works with our sales and marketing process to let us achieve this.

Pros

We liked and are happy with their approach of eliminating unnecessary items.
We are very happy with linking many campaigns back to a central contact list.
Being able to have multiple contact lists and managing different information in each.

Cons

Better overview of drip campaigns.
Easier overview of automation responses.
Greater customization of landing pages
Being able to see SMS and email campaigns as part of the same sequence.

Likelihood to Recommend

This has proven to be a really fantastic entry point for our inbound marketing strategies and ideas. We are a startup with a high volume of prospect, lower volume but very high value sales. 7Sheep suits us incredibly well. The option to eventually also have our landing page forms reading right to left is a great bonus and fits with what might be a longer term strategy.

Verified User

Director in Sales (51-200 employees)

Vetted Review

1 year of experience

NPO and small consultancy using a very flexible tool to liaise with members/clients

Rating: 8 out of 10

June 12, 2015

Use Cases and Deployment Scope

I am a project and knowledge manager in northern Germany. I use it alone and store not only contact information of my clients in the system but also use it for questionnaires and surveys. In my role as coordinator for a small European NPO I use it for event registrations and am in the process of establishing the product in the context of cross-border cooperation in the context of a significant political event.

Pros

My NPO hosts a lot of free events and some of the registrations are done with 7Sheep. This works very well as it is easy to contact all registered participants for further emails.
The 7Sheep form builder is amazing to create surveys without adding another application to my toolbox.

Cons

Import is sometimes slow.
Seeing the segment for a mailing switches to the result list. Would be good to stay in the mailing.

Likelihood to Recommend

I like 7Sheep for small organisations, companies or project teams. I am not sure it works well for big organisations, if different teams have to interact.

Stefan Rehm

Vice President in Marketing at Gesellschaft für Wissensmanagement e.V. (GfWM) (201-500 employees)

Vetted Review

1 year of experience

When it comes to marketing automation, you can count on 7Sheep

Rating: 10 out of 10

June 12, 2015

Use Cases and Deployment Scope

Our organization, which includes offices in 5 different countries, uses 7Sheep on a daily basis. We use 7Sheep as a contact database, as an event registration tool, for sending out newsletters, for managing lists and segmenting, and we use it for reporting. I have used it most often when preparing for events.

Pros

When preparing an event, 7Sheep takes care of pretty much everything you need to select, inform, and register participants, as well as prepare materials for the events, such as name badges and signature lists.
We also use 7Sheep for reporting on communications activities.
7Sheep allows you to build simple or complex forms and questionnaires which we use both for events and independent surveys.
The drag and drop HTML editor makes things look good without a lot of extra effort.

Cons

It would be useful if some standard email templates were available.
They could find a way to make the form questions easier/quicker to reorder.
I would like to be able to change user roles so that only certain people could see certain contact lists.

Likelihood to Recommend

I think 7Sheep is especially important for organizations who need flexibility in translating and adapting their communications for an international target group. Being able to send out mailings and set forms up in multiple languages is very useful and in some cases necessary. Also, 7Sheep is great if you want to track how people are responding to your mailings. For example, do they open the mailings? If so, what do they click?

Verified User

Project Manager (11-50 employees)

Vetted Review

1 year of experience

Small consultancy and training company using Marketing Automation

Rating: 9 out of 10

June 10, 2015

Use Cases and Deployment Scope

I am a consulting company and we also give software trainings. We are a family business and all three of us use the tool. External staff has no access. 7Sheep is used to capture leads on our website and nurture them until they book a session or a training. We also use it for our newsletter.

Pros

We have embedded a 7Sheep form on our website to capture leads and give them free access to our marketing materials.
7Sheep automatically sends out a timed campaign over time to nurture our leads.
The same contact list is used to send our our regularl newsletter.

Cons

We use Joomla and a plugin would be great.
To get a perfect match for the look of our website we had to use custom CSS. Support explained us how to use this.
Planning campaings over time can only be done in a list view. A more easy approach would be great.

Likelihood to Recommend

7Sheep forms can be integrated with a JavaScript code into your own landing pages. I would not use the 7Sheep standalone forms directly as landing page. It is well suited for a small team (we are 3) that has an existing website. Our newsletter is built directly in the Joomla CMS and 7Sheep is able to fetch the HTML code for sending it out.

Dieter Weitz

Unternehmensberatung mit Schwerpunkt Wissensmanagement in Information Technology at wissensentwicklung.at (1-10 employees)

Vetted Review

1 year of experience

Great 'why didn't I use this earlier?'-choice for integrated automation marketing & communications, excellent for non-profit organisations

Rating: 8 out of 10

June 9, 2015

Use Cases and Deployment Scope

As a communications department we are using this for communications automation rather than traditional marketing automation. 7Sheep really works for us, not just for e-mail marketing (which is fantastically simple) but we also use the integrated forms with events, feedback forms and surveys. We enjoy the mini-sites and built in templates a lot as well. We use the automation/triggers not just for drip campaigns but also for match triggers.

Pros

Their support is fantastic - even helping me think through the logic of my campaigns with their concierge service and offering advice on how to save time. Their new online manual is excellent too. Very clearly written.
The flexibility of the 7Sheep form builder allows me not only to automate a lot of outbound marketing but I am also consolidating a lot of my communications activities in one place. This is great when handling a diverse portfolio of campaigns.
Being able to integrate our forms within our own website wipes out the need to create standalone landing pages: we save a lot of time and keep an integration and overview with this. Love it. (Our client feedback scores have gone up since we used 7Sheep as well.)

Cons

I know that they are working on a simpler way to send a test e-mail to yourself. This will streamline my activities as well and I look forward to that system change (which was suggested by a client. I have also suggested improvements which have been implemented.)
I miss an easy unsubscribe feature (like you get in MailChimp). Overall, 7Sheep's system is more flexible (good) but that does make it more complex to split up (not so good).
Setting up the SPF record in our DNS system was flexible and easy but for DKIM integration we had to contact the 7Sheep support. They do not check or show the necessary records in the tool. Customer service was great, though, so not a very big problem, just a bit of a nuisance.

Likelihood to Recommend

If you need your own dedicated database then ask. It is possible to set up but it is an additional monthly cost - we chose this option because it is important for the data that we store and our data protection policy. We will do a custom integration to our internal purpose-built software and are also commissioning them to do this at an additional fee. We were very open about our use cases and this generated some good ideas from their support for set-up.

Verified User

Team Lead (51-200 employees)

Vetted Review

1 year of experience

Business software supplier that found a great marketing tool.

Rating: 9 out of 10

June 9, 2015

Use Cases and Deployment Scope

<p>We are a Microsoft Partner and use 7Sheep for our inbound and outbound marketing. Our newsletter is sent via the tool and we have a contact form on our website that stores directly in 7Sheep. My sales colleague is using it in parallel to our CRM software.</p>

Pros

7Sheep has a price point where I can give access to all my staff.
Our newsletter gets delivered in to the inbox without the 'on behalf of' information like with other tools we tried.
My team understands the logic of the tool and is happily using it.
7Sheep has a very easy API which we can use for integration into other cloud software we are using.
Great support. The support team always helps with hands on if necessary.

Cons

To preview my newsletter I need to send it to a test group. This could be easier.
I would like to see integration in Microsoft Dynamics.
I would like to have an optimised view on the mobile phone. Tablet works.

Likelihood to Recommend

We are a small team and are happy with the tool because of the simplicity. On the other hand I would not recommend it for large teams because of the very simple 7Sheep user management. 7Sheep is an online tool. So if you are used to workig offline look for something different.

Haider Shnawa

Owner at Haider Shnawa IT Consulting (1-10 employees)

Vetted Review

1 year of experience

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Reviews and Ratings

Great 'why didn't I use this earlier?'-choice for integrated automation marketing & communications, excellent for non-profit organisations

Rating: 8 out of 10

June 9, 2015

Use Cases and Deployment Scope

Pros

Their support is fantastic - even helping me think through the logic of my campaigns with their concierge service and offering advice on how to save time. Their new online manual is excellent too. Very clearly written.
The flexibility of the 7Sheep form builder allows me not only to automate a lot of outbound marketing but I am also consolidating a lot of my communications activities in one place. This is great when handling a diverse portfolio of campaigns.
Being able to integrate our forms within our own website wipes out the need to create standalone landing pages: we save a lot of time and keep an integration and overview with this. Love it. (Our client feedback scores have gone up since we used 7Sheep as well.)

Cons

I know that they are working on a simpler way to send a test e-mail to yourself. This will streamline my activities as well and I look forward to that system change (which was suggested by a client. I have also suggested improvements which have been implemented.)
I miss an easy unsubscribe feature (like you get in MailChimp). Overall, 7Sheep's system is more flexible (good) but that does make it more complex to split up (not so good).
Setting up the SPF record in our DNS system was flexible and easy but for DKIM integration we had to contact the 7Sheep support. They do not check or show the necessary records in the tool. Customer service was great, though, so not a very big problem, just a bit of a nuisance.

Likelihood to Recommend

Verified User

Team Lead (51-200 employees)

Vetted Review

1 year of experience