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8x8 Contact Center Pricing

Rating: 8.8 out of 10
Score
8.8 out of 10
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8x8 Contact Center Pricing Plan Options

8x8 Contact Center does not currently have any pricing plans listed at this time. For the latest pricing information, visit the official pricing page. Available deployment types include saas. No free version or trial is available for 8x8 Contact Center.

For the latest information on pricing, visit the 8x8 Contact Center official pricing page

Alternatives for 8x8 Contact Center

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare 8x8 Contact Center pricing to the most common alternatives, backed by TrustRadius buyer data.

Support Options for 8x8 Contact Center

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that 8x8 Contact Center offers for its pricing tiers below.

FeatureFreePaid
PhoneAvailableAvailable
EmailAvailableAvailable
Social MediaAvailableAvailable
Video Tutorials / WebinarAvailableAvailable
Live ChatUnavailableAvailable
Forum/CommunityUnavailableAvailable
FAQ/KnowledgebaseUnavailableAvailable

What customers say about 8x8 Contact Center pricing

Real feedback from verified users about 8x8 Contact Center's pricing and value

Rating: 8 out of 10

Where we expect to get ROI is the expanded functionality, like post-call surveys & CRM integration, and also from the prospect of removing redundant services like GTM as the X2 license seat for 8x8... … JIVE had nearly $18,000 in implementation costs, plus a high monthly for their Contact Center.

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Rating: 9 out of 10

Cost effective, again in comparison to Comcast, less expensive for better service. … Comcast was very unreliable and more expensive.

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Rating: 8 out of 10

8x8 Contact Center is cost effective, Value for money.

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Rating: 9 out of 10

It is cost-effective and competitive on pricing, their customer service has been very responsive and knowledgeable, and the integration was seamless.

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Rating: 8 out of 10

Although every platform has their pros & cons but the flexibility of omni channel communications all in one central suite of application window along with license pricing flexibility gave us a...

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Rating: 9 out of 10

The E5 Microsoft license allowed us to leverage the 8x8 Contact Center integrations and not add additional cost for user PSTN.

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Rating: 7 out of 10

Not having to worry about maintaining CCaaS infrastructure is a big ROI For small business, the ROI may not be there - might still be better off with a local PBX (KSU) and a few POTS trunks from the...

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Rating: 6 out of 10

Their pricing has increased and Nextiva offers comparable features for a fraction of the price including their contact center.

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Rating: 9 out of 10

In 2008 8x8 was implemented as a Quick Fix to a Telephony / Call Center Solution, 8x8-VO/VCC Provided a Positive ROI because of the following reasons Implementation turn around Cost effective Met all...

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Rating: 10 out of 10

Cost-wise the VCC licenses on a per-user basis are about 10x lower-tier UCaaS-only licenses.

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Rating: 9 out of 10

User-friendly: It has all the features that a typical call center required Billing is based on the requirement and at any point in time we increase the license.

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