8x8 Contact Center Pricing Overview

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What is 8x8 Contact Center?

8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization.

Offerings

  • Does not haveFree Trial
  • Does not haveFree/Freemium Version
  • Does not havePremium Consulting/Integration Services

Entry-level set up fee?

  • No setup fee

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8x8 Contact Center Alternatives Pricing

The following is a quick overview of editions offered by other software in similar categories

Amazon Connect

What is Amazon Connect?

Launched in 2017 and available on AWS, Amazon Connect is a cloud-based omnichannel contact center designed to provide a seamless experience across voice and website live chat, featuring skills-based routing, task tracking, and analytic tools to track customer interactions, or evaluate agent…

Talkdesk

Key Features

View all features
  • Recording (406)
    92.89999999999999%
    9.3
  • Warm transfer (392)
    89.2%
    8.9
  • Historical reporting (388)
    84.47%
    8.4
  • Agent dashboard (416)
    84.07%
    8.4

Five9

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Key Features

View all features
  • Agent dashboard (12)
    90.8%
    9.1
  • Call tracking (12)
    89.49%
    8.9
  • Validate callers (12)
    89.03%
    8.9
  • Quality management (21)
    72.69%
    7.3