8x8 Contact Center

“Cost effective, again in comparison to Comcast, less expensive for better service. … Comcast was very unreliable and more expensive.”

“ROI was initially positive due to the monthly cost.”

“8x8 Contact Center is cost effective, Value for money.”

“It is cost-effective and competitive on pricing, their customer service has been very responsive and knowledgeable, and the integration was seamless.”

“Although every platform has their pros & cons but the flexibility of omni channel communications all in one central suite of application window along with license pricing flexibility gave us a...”

“The E5 Microsoft license allowed us to leverage the 8x8 Contact Center integrations and not add additional cost for user PSTN.”

“Not having to worry about maintaining CCaaS infrastructure is a big ROI For small business, the ROI may not be there - might still be better off with a local PBX (KSU) and a few POTS trunks from the...”

“Their pricing has increased and Nextiva offers comparable features for a fraction of the price including their contact center.”

“In 2008 8x8 was implemented as a Quick Fix to a Telephony / Call Center Solution, 8x8-VO/VCC Provided a Positive ROI because of the following reasons Implementation turn around Cost effective Met all...”

“Billing has remained the same which is great for budget planning. … It offers consistent billing levels so it is certainly helpful for budget planning It has made it far easier for the two offices to communicate with each other.”

“While I don't utilize most of the extra features, knowing they exist and are already included with no additional cost is very comforting, as I do plan on expanding business to the point where I need...”