Overview
What is Acefone?
Acefone is a provider of VoIP telephony services like hosted phone system, free phone number and contact centre solution - each meant to simplify and automate business communication processes. Be it 24x7 support, an all-in-one admin portal, HD video and…
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Acefone?
Acefone serves small, medium and large enterprises for all their cloud telephony needs and states they specialise in integrations along with bespoke solutions as per the business requirements.
Acefone Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Audio conferencing
- Supported: Video screen sharing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Acefone Screenshots
Acefone Video
Acefone Integrations
Acefone Competitors
Acefone Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | United Kingdom, United States |
Supported Languages | English |
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Reviews
Community Insights
- Business Problems Solved
Acefone has become a reliable solution for users to meet their telephone needs and work from anywhere. With its mobile app, users can take calls over the internet, providing them with flexibility and mobility. According to users, one of the standout features is the ability to have two phones ringing at the same time for a similar price to their previous service. This has been a game-changer for individuals and businesses who need to stay connected and manage multiple incoming calls efficiently.
Acefone's call center feature has also proven to be highly beneficial, particularly for those engaged in cold call marketing techniques. Users appreciate the platform's ability to effectively call a group of people, making their outbound call efforts more streamlined and productive. In addition, Acefone has successfully resolved issues with receiving calls, offering a reliable solution for both incoming and outgoing calls to multiple numbers.
The service has garnered positive feedback from users looking for cost-effective alternatives to traditional phone services. By switching from expensive BT cloudphone service to Acefone, customers have saved both money and time. Moreover, Acefone has proved beneficial for users who require telecommunication solutions within their companies or need specific phone numbers in particular countries.
Furthermore, Acefone's excellent customer service team has left users delighted. They have promptly addressed issues and provided helpful support even after the sales process. The platform is lauded by novice VOIP users who find it easy to set up with assistance from Acefone's knowledgeable support staff.
Another noteworthy use case of Acefone is its effectiveness in handling international client calls. Users have found it cheaper than other VoIP services for calling international numbers. The ability to record these calls for quality and training purposes has been an added advantage.
Overall, Acefone meets users' telephony needs effectively, whether they are individuals or companies. Its versatility, cost-effectiveness, and exceptional customer service make it a top choice in the market for remote working and telecommunication solutions.