TrustRadius Insights for Bridge Learning Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Checkpoints Feature: Many users have appreciated the Checkpoints feature in Bridge Learning Platform, finding it convenient for requesting approval and submitting evidence for daily homework. The ability to manage everything within the platform eliminates the need for other submission methods like email.
Course Organization: Users have found it helpful that they can combine courses and checkpoints within programs in Bridge. This allows learners to access all training materials from one location without having to be enrolled in multiple programs, making it more efficient for them.
Quizzing Feature: The quizzing feature in Bridge has been highly praised by users for being intuitive and easy to use. They mention that it is designed with the user in mind, allowing them to follow up each video with a quiz question to test learners' knowledge effectively.
We leverage the Bridge Learning Platform for streamlined training administration, centralized learning resource management, compliance training, and professional development initiatives. The platform facilitates automated training assignment and offers a tiered access resource library. We are able to use canned or custom resources. Additionally, we utilize its reporting capabilities to track and analyze skill gaps within our workforce.
Pros
Automated Training Assignments
Reporting and Analytics
Customizable Learning Plans
Compliance Management
Cons
Mobile Compatiblity
User Interface
Built In Content Creation Tools
Likelihood to Recommend
Bridge Learning Platform is well suited for structured, position based training journeys. There are strong capabilities within the system to create a learning path that is easy to navigate. It is helpful for information based, compliance type of content. Bridge Learning Platform is less helpful when engagement is desired within the training environment. It is difficult to create opportunities for users to interact or collaborate.
Bridge has been a really wonderful platform for all types of learning management and career goals. It has changed the narrative in our operations from people begging to move up, to empowering our employees to have the conversations to set themselves up for success in their personal and professional lives.
Pros
Video learning
Learning tracking and management
1 on 1 meetings
Cons
Discoverability for assigned items
Incentives for utilization of the software
Total year to date course [hours] review
Likelihood to Recommend
Bridge is really good for medium to large size companies who might have their own education department. It's a wonderful suite of tools that allows people to learn everything they need for their job and even some helpful personal education as needed. Bridge is only as powerful as the people utilizing the software. If you don't have a person or team dedicated to creating training and keeping it up to date, you will find less people using it on a daily basis.
Bridge allows for the entire company to easily access training and education modules which increases productivity and efficiency. The platform is user-friendly, mobile, interactive, and offers numerous features.
Pros
Ongoing support and training.
Advanced features.
Opportunities to expand and enhance use.
Cons
Feature edits are costly.
Turnaround time for completed revisions is timely.
Likelihood to Recommend
Bridge is well suited for educational organizations, mid-size corporations, highly developed IT infrastructure organizations, and organizations which require specific job tasks of which are clearly outlined in policy and procedural manuals.
VU
Verified User
Director in Research & Development (1001-5000 employees)
Bridge is used across our entire organization to deliver online learning to all team members. The focus of Bridge is to provide team members with an opportunity for practice in various business processes and software. We do not house knowledge in Bridge but rather the application of knowledge and certification in knowledge areas.
Pros
Bridge is able to accept any raw SCORM data and return that data in a report. This allows you to track detailed information about learner interactions in courses and report on those interactions.
The interface is simple and effective. People don't need a lot of help getting around Bridge and getting the information/training they need from the system.
Bridge's support is second to none. Anytime you need support or have a question, a support agent is ready and happy to help you find a great solution.
Cons
Bridge has an internal authoring tool that is very nice to have; however, it is weak in its ability to provide interactive learning. It is focused on a tell and test method.
Bridge is a little up and down with its speed of operation - some days it runs fast and clean and other days it's slow and clunky.
At one time, Bridge was doing bi-weekly updates to their platform to add functionality and lately, they have focused on other products, so the Learn product doesn't get the updates some of us have come to expect.
Likelihood to Recommend
Bridge is very well suited to all online learning situations. I would recommend Bridge to anyone needing a learning management system simply because it is a robust system with the fewest issues of any system I have seen. All LMSs have their downfalls, but Bridge has by far the fewest.
VU
Verified User
Professional in Human Resources (1001-5000 employees)
Each department or team has an area on Bridge -- with some sections private to that department and other sections public to the whole organization. Each team uses it differently. Our team uses it for working on documents together -- things like agendas and meeting minutes. We also have forms for other employees to fill out when using our services. We also store general info about working in our department, links, employee lists, and SOPs there for all to access.
Pros
One central place for shared information -- I like that it's not just documents you can upload, but also lists of links, text, etc.
Private vs. public -- it's easy to make some areas open to all, and others not.
Hosting forms for intake for your internal services -- when the form is filled out, it's nicely tracked for you.
Cons
Building/changing Bridge is not something just anyone can do. We often are waiting on my organization's digital specialists to add pages/make updates for us.
The web apps for editing (especially Excel) can be finicky. I usually just open to editing in full Excel -- but then you have to be careful how you close/save.
Likelihood to Recommend
I think Bridge is great for shared work at really large organizations with a lot of different teams. It makes it easy for each team to have its own private space while also sharing what needs to be shared. The key here is giving each team a lot of control over how they use Bridge without 'muddying the waters' by forcing everyone to wade through a lot of things that aren't relevant to them.
Bridge Learn is mainly being used in my organization to train our external users. My company has created a 3-D Design computer software program and we use Bridge to train our end-users on our software. We are also starting to look at using the Bridge Suite internally at my company as well.
We use Bridge Learn to train our external users because of the functionality that it has. Courses w/ videos and quizzing, checkpoints that require approval and evidence, programs that have to be taken in order, ability to have users register for a course from our website and then get added to the corresponding programs in Bridge...etc.
Pros
Checkpoints - needing to request approval and submit evidence. This is a strength because we have homework that our users need to complete daily and they can use checkpoints to submit the homework and then we can provide feedback. This allows us to keep everything in one system without them having to submit their homeworks somewhere else, like through email for example.
Programs - ability to combine courses and checkpoints within and adding headers to keep everything organized as a learner moves through it. This is great so that our users can access everything for training from one location without having to be enrolled in multiple programs, courses etc. The more simplified we can make things for our end-users, the better.
Quizzing - We like to follow up each video we have in a course with a quiz question just to test our users knowledge.
Cons
Sharing programs from one sub-account to another - missing functionality
Ability to upload videos using the native Bridge authoring tool at the highest quality. Currently only an option with ARC but ARC moves slowly in our China offices for those of us creating courses and our learners watching the videos.
Answering a quiz question with a picture/screen capture - missing functinality
Receiving an email notification when any comments are made to a video, even if it's a new comment. We have 100's of videos that need to be checked daily to see if our end-users have asked questions pertaining to that video.
Hitting "Request Approval" in a checkpoint, then having the option to add a comment, then having to hit "Request Approval" again. Very confusing for our end-users who think they are requesting approval after clicking it the first time.
More text editing options in the author tool. We would like to use Bridge to train our programmers/developers but since we don't have many options for editing text, it's hard to show software code/coding unless a screen shot is taken and uploaded.
Likelihood to Recommend
Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video.
I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to.
Bridge Learn is currently being used across our entire organization. Bridge [is used] for our new hire training, compliance training, and up-skilling of our sales and operations personnel.
Pros
Bridge is designed for the user so it is intuitive and easy to use.
Bridge includes an authoring tool so building custom content is fast and easy.
Bridge does a good job of providing user information for managers. Managers can quickly and easily see how many courses their reports are enrolled in and if anyone is overdue on required courses.
Bridge is also built with learning science in mind. There are multiple options for assessments, including an option for verified tasks to be completed to demonstrate proficiency.
Cons
Bridge Learn doesn't currently have a way to organize the Learning Library within an organization's instance. They say this is because learners search for content via search bar, however this has proven to be problematic for up-skilling and career pathing
Bridge Learn doesn't have an evaluation option that can be automatically sent out after completion of a training. This would be helpful from a user satisfaction standpoint and also provide the opportunity for users to quickly make recommendations for content changes and/or grammar errors. The current survey tool only provides a scale for responses. Comment boxes are not currently an option.
Likelihood to Recommend
Learning, learning, learning! If you are interested in getting content out to your users quickly and easily, Bridge Learn is fantastic. If you are an organization that has SMEs spread out in different locations, Bridge Learn provides an easy way for SMEs to create and leave content within Bridge so reviewers can come behind and edit before publishing.
We are using Bridge across the organization for compliance training, such as harassment prevention, and departmental training for topics that you can't purchase, like how to set up a bait tank. We like it because we are a 24/7/365 organization and it lets people do their training when it is convenient for them and their department. We have had many challenges in the past getting people together for live training programs. It is also very easy to use.
Pros
It is quick and easy to develop programs.
Easy for learners to utilize.
Easy for supervisors to manage.
We really like people being able to quickly register for live training.
Easily assign training to individuals and departments.
Cons
It would be helpful to have easier reporting features such as combining all aspects in one report - completed, still due and overdue - instead of separate reports..
Being able to assign permissions to individuals who may not be supervisors but responsible for training in their department.
Likelihood to Recommend
It is great when you have a variety of shifts, people with a wide range of skill levels, and authors of training who don't have a lot of experience in developing programs.
We switched from another LMS to Instructure's Bridge for a number of reasons. The biggest reasons were an easy-to-use interface for your employees to use, along with the ability to load training courses with ease. The automated process of alerting managers of upcoming training is great, as it cuts down on the number of emails having to be sent by my team.
Pros
Easy to Use Interface
Always innovating
Great Support from the Support Desk and Customer Service Managers
Cons
Some functionality is still missing, such as integrating live training into an employee's transcript.
Likelihood to Recommend
Bridge LMS is well suited for organizations that like automation in terms of notifications to users about training.
For our organization that is always expanding and adding new cities, Bridge has been great with the automation so we can focus on other projects knowing that Bridge is tracking all the critical training dates for us.
All employees have access to Bridge. It was originally used for sales and product trainings, but has recently been used across more departments. Bridge allows us to train employees all over the world, in different time zones. We are able to create trainings that can instantly reach our employees and track employee progress for accountability. The support we receive from Bridge is really what sets them apart! They feel like a part of our team, not just a provider.
Pros
Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.
Cons
Bridge could improve their categorization feature for trainings; folders would be great!
I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver.
Likelihood to Recommend
Bridge is well suited for training scenarios where you need to get information out to a lot of people in a short amount of time, and can use technology to do it. Users can take the trainings in their own time zones. It is less appropriate for scenarios that are better held in person, where a great deal of social interaction is required.
