Celonis is a rising star with some obstacles to overcome
November 22, 2021
Celonis is a rising star with some obstacles to overcome

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
Process Mining Consulting: Creation of new and developed use cases [for] customers in different industries and business areas. Objectives:
- Process Transparency & Visualization.
- Improvement of KPIs.
- Reduction of process variants/standardization Scope: mainly P2P/AP/O2C/AR initially, [afterward] often Production/Logistics, etc.
Pros
- Enablement through trainings (Celonis Academy).
- General overview of process variants with variant/process explorer.
- User interface.
Cons
- UI: scaling of text/KPIs (cut offs).
- Overview of user adoption (logins, user activity) also for consulting services.
- Automatic creation of a dashboard for technical documentation/KPI definitions that are implemented.
- No results allowed to share (mainly ROI based on manual work and automation in any process and in Finance based on improvements of payment terms and payment behavior).
Awareness of as-is process, analyze deviations in process, benchmark divisions, support for S/4Hana Migration, etc.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
No
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes
Comments
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