Customer Value Created By Celonis
December 06, 2021

Customer Value Created By Celonis

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

Sales orders representing 62% of revenue are interrupted due to delivery creation
failure caused by product unavailability.



The ability to drill down by
materials, customers, sales organizations, branches and etc. will result in a prioritization of delivery creation failure. Work
with different personnel/departments to reduce delivery creation failure.
  • Preparing tables while tying data columns from different data tables from disparate systems
  • Creating alerts for certain business conditions and sending those alerts to users of concerns
  • Monitoring business value created by a process improvement use case
  • Writing back to third party systems (not belonging to clients)
  • Retrieving data from third party systems (not belonging to clients)
  • Using preconstructed tables to use for S&OP processes
  • For light machinery manufacturing company, Celonis has produced $4M savings for less than $100K annual cost of product licensing
  • For a white appliances company, Celonis has produced $8M savings for less than $300K annual cost of product licensing
BTW, when I joined the
project, all three clients of mine has already chosen Celonis. So, this answer will be not applicable to
me.
Absolutely true for all
three clients of mine. For a health care
service-providing company, Celonis has provided a solution to reduce the cycle time
from submission of billing notification forms to clearing invoices or
recognizing revenues. For a white
appliance manufacturing company, Celonis has provided a solution to stop revenue
leakage amounting to $5M per year due to underbilling.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Transparency
of manual picks is a problem since the [number] of numbers of sales kits
associated with a sales order is not visible to the manager of the labor
force.

Warehouse labor workforce planning
needs to be based on an actual number of sales order lines items populated after
exploding sales BOM associated with sales kits. Celonis provides the transparency of a number of picks and hence my client is saving $3.5M premium spent on warehouse labor force and freight expenses annually.