Celonis Impresses
January 26, 2022

Celonis Impresses

Malina Majeran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We leverage Celonis to uncover process improvement opportunities, realize cost savings, and in our ERP transformation. We're currently exploring opportunities to reduce and mitigate inventory growth, refine deliver SLAs, and optimize our procurement processes globally.
  • Great Usability
  • Great Flexibility
  • Data driven process visibility
  • Scalability
  • In person training (Sean) was incredible
  • Value architects are incredible resources
  • Better Quick Start Training
  • More in person training offerings
  • easier access to help
  • (Negative) Licensing is expensive and the path to the enterprise licensing model is unclear at my level
  • (Positive) Realizing financial value quickly after deployment is easy, especially with support from the BVAs
  • (Positive) Process visibility usually leads to more improvement opportunities (and different improvement opportunities) than originally intended.
It's just different--Celonis is the first process mining tool I've leveraged, and I'm endlessly impressed with the feature set, the level of usability despite the robust functionality--I'm a hard person to be impressed by technology but find the product impressive.
We leverage Celonis for our ERP transformation. The amount of process fluency developed via Celonis is much faster and more dimensional than typical requirements gathering exercises. You get to know the systems alongside the process.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Great: Understanding business processes and opportunities for improvement in a meaningful way Opportunity: Ability to do more on-the-fly analysis as a business user...a bit more interface flexibility at the end-user level.