TrustRadius Insights
Clerk.io has proven to be an invaluable tool for improving conversion rates and boosting sales for users. With its powerful search …
Starting at $99 per month
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Basic
$99
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Clerk.io?
Clerk.io Features
- Supported: Email Marketing
- Supported: Data Security
- Supported: Inventory Management
- Supported: Mobile Access
- Supported: Multi-Channel Marketing
- Supported: Multi-Store
- Supported: Promotions Management
- Supported: Templates
- Supported: Campaign Management
- Supported: Customer Profiles
- Supported: Customer Segmentation
- Supported: AI/Machine Learning
- Supported: Cataloging/Categorization
- Supported: Data Import/Export
- Supported: Faceted Search/Filtering
- Supported: Full Text Search
- Supported: Fuzzy Search
- Supported: Indexing
- Supported: Natural Language Search
- Supported: Search/Filter
- Supported: AB Testing
- Supported: Shopping Cart
- Supported: Abandoned Cart Saver
- Supported: Activity Dashboard
- Supported: Alerts/Notifications
- Supported: Behavior Tracking
- Supported: Behavioral Targeting
- Supported: Campaign Segmentation
- Supported: Content Analytics
- Supported: Contextual Targeting
- Supported: Customizable Branding
- Supported: Drag & Drop
- Supported: Experience Management
- Supported: Real Time Analytics
- Supported: Real Time Reporting
- Supported: Recommendations
- Supported: Reporting/Analytics
- Supported: Third Party Integrations
- Supported: Website Analytics
- Supported: Website Personalization
- Supported: Template Management
Clerk.io Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Clerk.io has proven to be an invaluable tool for improving conversion rates and boosting sales for users. With its powerful search facility, users have witnessed a significant increase in conversion rates, with a remarkable 138% improvement. The search function of Clerk.io has not only helped customers find the items they are looking for more easily but has also enabled users to identify synonyms and products that better aid customer searches, ultimately resulting in increased conversions. Furthermore, Clerk.io's email links and tracking feature have played a key role in generating sales, while the recommended products on the website have effectively upsold customers, further enhancing the buying experience. Additionally, Clerk.io's AI-powered recommendations and search algorithm have consistently delivered effective results after being educated at the beginning, making it a valuable asset for businesses aiming to optimize their sales strategies.
One of the most significant advantages of using Clerk.io is its ability to automate repetitive tasks and save time for users. By automating processes such as product recommendations based on order history and behavior, Clerk.io not only increases efficiency but also helps customers buy the right products, ultimately leading to increased sales. Moreover, Clerk.io's personalization feature has been successful in increasing the average basket size and total spend of customers. The software's optimization of the search function by correcting spelling errors and providing relevant product recommendations has further contributed to enhanced customer satisfaction and improved sales performance. Additionally, users have found Clerk.io's highly customizable sliders to be an effective means of generating sales and improving the average shopping cart value. Overall, Clerk.io has proven to be an easy-to-use and efficient software solution that offers a range of features to drive sales growth while providing excellent customer service and support.
User-Friendly Interface: Many users have praised Clerk.io for its user-friendly and intuitive interface. They find the dashboard clear and easy to understand, allowing them to maximize the capabilities of the software. The well-designed control panel of Clerk.io has been described as intuitive and efficient, making tasks easier and more enjoyable for users.
Clear and Clever Recommendations: Users highly appreciate the clear and clever recommendations provided by Clerk.io. They value the ability to influence these recommendations when needed, tailoring them to their specific needs. The recommendation service is seen as highly valuable in increasing average order value and improving sales performance for e-commerce stores. Users also find it valuable to see which recommendations customers are using and which ones provide the best results.
Seamless Integration Process: The integration process with Clerk.io is straightforward according to many users, thanks to the support of the onboarding team. Users find implementing and customizing the software easy, making it a reliable tool for improving conversion rates and enhancing the quality of customer journey. The seamless integration of different features such as search, recommendations, and automation is praised for working well together due to a shared database. Users appreciate that Clerk.io's integration capabilities are both easy-to-use and scalable.
Poor Onboarding Experience: Several users have found the onboarding process of Clerk.io to be lacking, with poor communication and a negative initial impression.
Lackluster Dashboard Design: Some users have expressed dissatisfaction with the design of Clerk.io's dashboard, describing it as dull, old-school, and not user-friendly. However, they believe that with time, it can become easier to navigate.
Limited Search Functionality: A few users have mentioned that the search facility within Clerk.io's Recommendations and Accessories section does not work properly, making it difficult to manage effectively.
Users have provided the following recommendations based on their experiences with Clerk:
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Invest time and effort: Users suggest investing time to install and try Clerk for a few months. They recommend spending time to understand Clerk's features and how they can improve their business. By doing so, users believe that Clerk can automate webshop functions such as search and product recommendations in a smart way.
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Reach out to support: Users highly appreciate Clerk's customer support and knowledgeable staff. They recommend reaching out to Clerk's team for assistance, as they have found the support throughout the whole process to be great. Users also advise being descriptive when seeking help from Clerk's support team.
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Utilize free trial and evaluate performance: Users suggest checking out Clerk and utilizing the free trial to evaluate its performance. They believe that Clerk is a great sales tool with helpful and friendly support staff, generating more income than expected.
Overall, users recommend using Clerk for any e-commerce store, as it provides great customer support, helps automate webshop functions, and generates positive results when properly utilized.