Multichannel Retail Software
Sellbrite in Pasadena enables brands & retailers to list and sell products across multiple online sales channels and gain centralized control over inventory and orders. Sellbrite’s cloud-based, channel management platform integrates with marketplaces and shopping carts, including…
WorkArea (formerly WebLinc) is an e-commerce platform and services provider for fast growing online retailers. Its technologies and strategic expertise empower enterprise level companies running global, omnichannel commerce operations, B2C or B2B. It is a VTEX brand since the early…
Kyozou is a software solution for managing the day-to-day of online sales, with integrations to Amazon, eBay, Walmart, Newegg, Shopify, or a Kyozou Webstore. Kyozou provides small to large ecommerce sellers with inventory management, listing management, order and shipping management…
Shoppingfeed is a feed management solution that looks to boost product visibility across multiple eCommerce channels. The company also offers online sales strategy and advisory services for digital advertising campaigns. Shoppigfeed integrates with eCommerce marketplaces and channels…
SureDone is a multichannel retail eCommerce platform that synchronizes data across all user marketplaces and storefronts. This software solution offers a central hub to manage all orders, shipping, and inventory while allowing businesses to make bulk uploads of their product listings.…
Flxpoint is an enterprise eCommerce operations platform that provides end-to-end dropship automation software tailored to high-volume sellers. The software offers product listing, order and inventory management, as well as automated invoicing and accounting. Flxpoint has integrations…
ChannelEngine is a multichannel retail software and marketplace suite that connects stores and distributors with customers in online marketplaces. The company focuses on helping clients manage and expand their sales channels, both nationwide and abroad. In addition to marketplaces…
Brandcrush aims to unlock the media potential of businesses globally with a platform designed to make it easier to buy and sell shopper marketing, retail media and partnerships. Brandcrush helps retailers and broader businesses to transform their in-store media, out-of-store media…
TCS OmniStore is a unified commerce platform that helps change the customers shop, aiming to provide an antidote to retailers who had to contend with a patchwork of haphazard systems that fall short of meeting evolving customer expectations.
Moast connects shoppers with local product owners with the goal of providing honest, authentic and unique shopping experiences. Moast aims to give shoppers more trust and confidence when making their purchasing decisions allowing brands to accelerate their sales cycle. A brand’s…
Feedonomics is a product feed platform that specializes in eCommerce integration. The software uses AI and automation to optimize and categorize product listings on sales platforms and online marketplaces. Integrations include channels like Google Shopping, Facebook Shop, Amazon,…
SkyMode, from the small company of the same name in Seattle, is presented as a unified commerce platform that provides tools for merchants, including 1-click login and checkout, to sell across any channel, support a seamless customer checkout experience that can be reused across…
What is Multichannel Retail Software?
Multichannel Retail is a strategy employed by businesses of all sizes to sell products across multiple channels. In addition to traditional in-person sales, e-commerce, social media, marketplaces, telephone, or even mail orders are other possible channels. Sales can be made directly, or indirectly via a third-party retailer.
Multichannel Retail Software allows businesses to target a broader range of customers. Some consumers may only shop on one particular channel. Others may shop on several different channels. By engaging in Multichannel Retail, businesses can increase their customer base and revenue streams. Sellers who want to adopt this sales model can choose from a wide variety of software designed to integrate different sales channels.
Multichannel Retail Software tracks orders and product listings across all sales channels, sending automatic notifications when a product needs to be shipped. Inventory data updates are also automated as orders are sent out. Analytics tools provide data on which channels, products, and orders provide the most revenue and profits, as well as other metrics like Cost of Goods Sold. Some Multichannel Retail Software may also include digital marketing tools to help automate or optimize cross-channel ad campaigns, product feeds, and marketplace strategy.
Multichannel Retail Software Features
Multichannel Retail Software may typically include the following features:
- Unification of sales and product data in one central hub
- Inventory and catalog optimization
- Price optimization
- Shipping software
- Business intelligence
- Automated order processing
- Analytics tools
- Multichannel communication
- Accounting tools
- Digital marketing management
- Product feed management
Multichannel Retail Software Comparison
When choosing which Multichannel Retail software to purchase, buyers should consider the following key factors:
- Usability: How steep is the learning curve? Is the dashboard user-friendly? How much training is needed to learn how to operate the software, take advantage of the various features, and implement the integrations you need with third-party software?
- Features: Multichannel Retail Software features should all include order, shipping, and inventory management tools. Financial accounting and analytics tools are also common, providing an overview and comparative analysis of results across multiple channels. Some may offer digital marketing management tools for social media, marketplace, and SEM advertising campaigns. Which features are already in place and which are needed? Would having a Multichannel Retail Software solution improve workflow management and make it easier for sales and marketing teams to see the big picture?
- Integration capacity: Does the software have integrations with the marketplaces, shopping carts, social media shops, or eCommerce platforms used by your business? Does it integrate with third-party software that manages orders, shipping, and inventory?
Prices are typically linked to the number of orders that are processed. This means that the total price tag can add up to hundreds or even thousands of dollars for high-volume enterprise clients. Prices for small businesses can be as low as $29 to $250 per month for premium accounts, up to 10,000 orders per month. Free versions of some software tools are available, while others offer a free trial period.