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ClickIT Voip has proven to be a valuable tool for businesses in various ways. Users have found that it simplifies their business …
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What is ClickITVoip?
ClickITVoip Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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ClickIT Voip has proven to be a valuable tool for businesses in various ways. Users have found that it simplifies their business operations by allowing them to easily turn off lines during the off-season, streamlining their processes. The creation of general and individual voicemail boxes has improved organization and efficiency, ensuring that messages are received and managed effectively. Another useful feature is the ability to route calls to different offices without the need for additional employees, giving users better control over payroll while maintaining effective communication.
The inclusion of hold music options directly within ClickIT Voip enhances the caller experience, eliminating the need for an extra service. Additionally, users appreciate the ability to answer calls from their cell phones without revealing their private numbers. This feature gives callers the impression that they are being answered from the office, maintaining professionalism and privacy.
The customer service and support provided by ClickIT Voip have received praise from users. Customers have found that the support team is highly responsive and helpful in resolving any questions or technical issues that may arise. This level of support is essential in ensuring a smooth user experience and maximizing the benefits of using ClickIT Voip.
One notable use case for ClickIT Voip is its role in facilitating global transactions. Users have reported that the product streamlines communication involving calls, faxes, emails, and scans, making it easier for businesses to transition from local retail stores to global enterprises. This functionality is particularly valuable for businesses looking to expand their reach and optimize their operations on a global scale.
During the COVID-19 pandemic, ClickIT Voip has been instrumental in implementing work-from-home strategies for businesses. Users have found that it provides ease of learning, quick training, and reliable support for remote teams. The consistency across desktop, mobile, and Chrome platforms ensures high-quality voice and video communication regardless of the device being used.
The scalability of ClickIT Voip is another standout feature mentioned by users. With additional features such as Clickit Fax, Microsoft Teams integration, and internet services, businesses have been able to scale their communication infrastructure to meet their growing needs. Users have also praised the pricing and customer service offered by ClickIT Voip, stating that it provides the features of a large company while delivering personalized support akin to that of a small business provider.
In summary, ClickIT Voip offers a range of valuable use cases for businesses. From simplifying operations during off-seasons to improving organization through voicemail box creation, this product has proven to be a reliable tool for enhancing efficiency. The
Mobile Feature: Highly beneficial for businesses, allowing users to never miss a call and have control over call notifications and text messages without revealing personal cell numbers. Several reviewers have praised this feature.
Responsive Sales Team: The knowledgeable, informative, and personable sales team at ClickIT Voip has impressed multiple users. They appreciate the team's willingness to go out of their way to meet business needs.
Easy-to-Use Software: Multiple users have found ClickIT Voip's software incredibly user-friendly. They were able to set up their phone system quickly and utilize features like an auto attendant, call reporting, and call monitoring with ease.
Lack of Marketing: Some users have expressed a desire for the software to increase its marketing efforts on social media and improve its online presence. They believe that by doing so, the software could reach a larger audience and benefit more people.
Late Discovery of Tutorial Videos: Several users have mentioned that they wish they had known about the tutorial videos earlier. These videos are seen as valuable resources that can help users save money and run their businesses more effectively and efficiently. It is suggested that better promotion or highlighting of these tutorials would be beneficial.
Complexity/Unexplored Options: A few users have indicated that they have not had the time to explore all the options available in the software. This suggests a potential lack of user-friendliness or complexity in navigating through the various features. Enhancements to make it easier for users to discover and utilize all functionalities may contribute positively to their experience.