TrustRadius Insights
Users have found Cliengo to be a valuable tool for improving communication with their clients. With its flexible and customizable ChatBot, …
Starting at $39 per month
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What is Cliengo?
Cliengo in Buenos Aires offers technology that escalates the user's business process by automating all the contact points with clients. Cliengo integrates with the technologies companies use to generate intelligent reports designed to allow them to optimize omnichannel service and…
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Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $39 per month
Product Demos
Video Tutorial Configuración Chatbot Cliengo
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Cliengo?
Cliengo Video
http://www.cliengo.com
Cliengo Competitors
Cliengo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Cliengo in Buenos Aires offers technology that escalates the user's business process by automating all the contact points with clients. Cliengo integrates with the technologies companies use to generate intelligent reports designed to allow them to optimize omnichannel service and to increase sales opportunities.
Cliengo starts at $39.
Botmaker and Aivo AgentBot are common alternatives for Cliengo.
The most common users of Cliengo are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found Cliengo to be a valuable tool for improving communication with their clients. With its flexible and customizable ChatBot, users are able to engage with customers in a more efficient and personal manner. This solves the business problem of ensuring effective client communication, as Cliengo streamlines the process and allows users to have important aspects under control and automated through its CRM connectivity. This not only saves time but also ensures that no customer needs are missed, even outside of working hours.
Another business problem solved by Cliengo is the need for quick and seamless integration of agents into the customer service process. Users have praised Cliengo's interactive platform for its ease of use, as it does not require a learning curve. This allows companies to quickly incorporate agents into their customer service operations and start benefiting from improved communication with customers right away.
In addition, Cliengo eliminates the need for hiring additional staff to reply to chat conversations 24/7. This addresses the business problem of having limited resources for round-the-clock customer support. By utilizing Cliengo's chatbot, businesses can provide automated responses and ensure that no inquiries go unanswered, even when there is no staff available to attend to the chat.
Furthermore, Cliengo's CRM integration plays a crucial role in converting website visitors into leads. Users have noted that by directly communicating with visitors through Cliengo's chatbot and linking forms to the chatbot, they are able to capture valuable lead information seamlessly. This functionality helps position their websites effectively and improves their chances of converting visitors into actual sales leads.
Overall, users have found Cliengo to be an invaluable solution for solving various business problems related to client communication, lead generation, and resource management. Its customizable chatbot, CRM connectivity, and out-of-hours mode work together seamlessly to provide an efficient and effective way of improving communication with clients while saving time and resources in the process.
Adaptable ChatBot: Users have praised Cliengo's ChatBot for its adaptability to any organization, with multiple reviewers stating that they appreciate the customization options available.
User-Friendly Interface: Several users have commended Cliengo for its straightforward and easy-to-use software. They particularly value the preset options and out-of-the-box integrations that simplify the setup process.
Comprehensive Lead Management: Many reviewers have highlighted Cliengo's effective lead management capabilities. They appreciate the detailed records of data collection from contacts and user interactions, as well as the integration of a CRM system, which simplifies lead tracking and management.
Lack of Overall Features: Some users have expressed that the CRM in Cliengo is too specific for their requirements and lacks overall features, limiting its functionality.
Difficult Sales Status Management: Managing sales status and the filtered prospect list has proven to be challenging for some users, making it difficult to effectively track and prioritize leads.
Limited Integration and Tracking Capabilities: Users have mentioned that Cliengo does not integrate with other platforms and lacks the ability to track the traffic source that generated lead conversions on the chat, which hinders comprehensive data analysis and optimization efforts.