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CoinGate

CoinGate

Overview

What is CoinGate?

CoinGate is a payment gateway that allows customers to pay with Bitcoin ⚡, Litecoin, Ether and 70 other cryptocurrencies. Users can receive payouts in crypto as well as real-time settlements in Euros, safeguarding the merchant from crypto price volatility. The…

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Recent Reviews

TrustRadius Insights

CoinGate is a versatile platform that offers a range of use cases for both crypto shoppers and businesses. By enabling users to accept 70 …
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Pricing

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Universal pricing

1% fee

Cloud
per transaction

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://coingate.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

How to pay a Coingate Invoice

YouTube
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Product Details

What is CoinGate?

CoinGate is a payment gateway that allows customers to pay with Bitcoin ⚡, Litecoin, Ether and 70 other cryptocurrencies. Users can receive payouts in crypto as well as real-time settlements in Euros, safeguarding the merchant from crypto price volatility.

The automated gateway handles crypto payments every step of the way, from the creation of an invoice to confirmation of payment to customer support.


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INTEGRATION METHODS

It offers integration through:
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About the payment processing service:

  • CoinGate charges 1% of the amount transacted of paid order, and there are no monthly registration or other fees.
  • Users can choose to receive payouts in EUR, USD, or crypto.

  • To use its services, merchants are required to pass verification.

  • CoinGate currently offers plugins/modules for these eCommerce platforms: PrestaShop, Magento 1 and 2, OpenCart, WooCommerce, OsCommerce, ZenCart, WHMCS, and VirtueMart. Installation guides are available at https://coingate.com/plugins
    CoinGate updates its modules to be compatible with the latest versions of eCommerce platforms.

  • Manually set the invoice expiration time up to 24 hours if they choose to keep the bitcoins earned. This is relevant for online businesses that deal with customers who use Web wallets, third-party services, or exchanges to make Bitcoin payments. Since, more often than not, such payments arrive much later than the standard 10-15 minutes that the invoice lasts, merchants must deal with late payments manually. The platform allows users to increase invoice expiration time from 15 minutes to a maximum of 24 hours.

  • Customers can request a refund directly from the invoice. In addition, invoices allow customers to make payments in several transactions from different wallets. These are a couple of the measures taken to reduce the hassles Merchants face when dealing with unfulfilled orders, i.e., expired, partially paid, underpaid, and overpaid orders. Thus, now, if a customer accidentally pays too much or too little, it is no longer necessary for a merchant to spend time contacting the customer or requesting a refund - it is all on the invoice.

  • Includes a way for merchants to automatically accept orders that are accidentally underpaid by covering the amount up to 10%. CoinGate recommends setting the threshold at 1-2%. The vendor states this has increased customer experience and conversion rates and has reduced the manual work merchants have to do. They further state that investigating why orders are occasionally underpaid led CoinGate to believe that, in most, this happens when customers make purchases by withdrawing money from exchanges or making payments from various 3rd party services and web wallets that deduct a fee from the transaction amount. Also, some services only allow making payments that are rounded down to 4-6 digits past the decimal point, leading to a number of payments that are insufficient by a few hundred satoshis.

CoinGate Screenshots

Screenshot of Screenshot of CoinGate invoice on mobile
Our invoices can be easily paid on both desktop and mobile devicesScreenshot of CoinGate is available to be integrated with various e-commerce platformsScreenshot of Customer selects payment currency and optionally enters an email address to receive a confirmation once payment is processed

CoinGate Video

How to pay a CoinGate Invoice

CoinGate Competitors

CoinGate Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesArgentina, United Kingdom, Canada, Japan, Australia, Singapore, India, Philippines, Hong Kong SAR, Mexico, Norway, South Africa, United Arab Emirates, South Korea, New Zealand, Brazil, Egypt, Switzerland, Malaysia, Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland
Supported LanguagesEnglish, Spanish, Lithuanian
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CoinGate is a versatile platform that offers a range of use cases for both crypto shoppers and businesses. By enabling users to accept 70 different cryptocurrencies at their website's checkout, CoinGate makes it easier for shoppers to make purchases with digital assets. This feature addresses the problem of accepting cryptocurrencies, providing support for a variety of coins beyond just Bitcoin. Users have praised CoinGate for its comprehensive coverage of altcoins, as it stands out among other merchant gateways in this regard. This makes it an attractive solution for businesses looking to bridge the gap between people who want to spend digital assets and those that want to accept them.

One notable use case of CoinGate is its ability to accept cryptocurrency payments on business websites or issue invoices for clients to pay in crypto. This provides an alternative payment solution for clients who do not have access to international credit cards or conventional payment methods. Additionally, CoinGate simplifies crypto accounting by processing payments in various cryptocurrencies and automatically converting them to EUR for payout to a bank account. While some users have found the account statement process complicated, CoinGate ensures smooth receipt of cryptocurrency payments and offers fantastic withdrawal options.

Overall, CoinGate has been recommended as a reliable platform for accepting cryptocurrencies and exploring payout solutions. It has been particularly beneficial for users' income management and currency exchange through cryptocurrencies. With its user-friendly features, including good diagrams and the acceptance of credit card payments, CoinGate serves as a preferred wallet option for some users. However, it's worth noting that some users have reported problems with the platform, so it may be prudent to explore alternatives before using all of its features or considering gift cards.

Quick Integration of Cryptocurrencies: Several users have praised the quick integration of various cryptocurrencies offered by Coingate. They found it easy and convenient to start accepting cryptocurrency payments on their websites without any hassle or delays.

Helpful Customer Support: Many reviewers have expressed their appreciation for the helpfulness and instant response provided by Coingate's customer support team. They were impressed with the prompt assistance received in answering their questions and resolving any issues that arose during the setup process or while using the product.

Flexible Currency Conversion Options: Users have highlighted the flexibility provided by Coingate in choosing whether to convert received cryptocurrencies to EUR or keeping them automatically. This feature has been well-received as it allows users to manage their funds according to their preferences and business needs.

Some users have found the verification process to be cumbersome, suggesting that it could be simplified. They mentioned that a lot of documents were required and that the review process took a day or two.

Users have had trouble finding simple account details in the admin panel, describing it as a bit difficult to navigate. This has caused frustration and confusion for some users.

There have been complaints about the speed of customer support. Some users mentioned that support tickets were sometimes replied to slowly, especially in complex cases or when users provided incomplete information. This has led to delays in resolving issues and increased dissatisfaction among customers.

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