ConnectWise Assist

ConnectWise Assist

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Score 9.3 out of 100
ConnectWise Assist

Overview

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Pricing

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What is ConnectWise Assist?

ConnectWise Assist is a suite of help desk management tools from the company ConnectWise, a professional services automation company. The Help Desk Platform features ticketing, and SLA monitoring.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Service Offering Details

What is ConnectWise Assist?

Client demands—especially related to network and application security—are on the rise. ConnectWise Assist offers dedicated technical resources, from individual techs to a fully staffed IT Help Desk, to enable users to grow and wow customers.

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Frequently Asked Questions

What is ConnectWise Assist?

ConnectWise Assist is a suite of help desk management tools from the company ConnectWise, a professional services automation company. The Help Desk Platform features ticketing, and SLA monitoring.

Who uses ConnectWise Assist?

The most common users of ConnectWise Assist are from Small Businesses (1-50 employees) and the Telecommunications industry.

Reviews and Ratings

 (5)

Reviews

(1-1 of 1)
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Amar Yadav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
This makes business easy and smooth with the technologies of managed services like marketing, advertised, finance, sales, Hospitality, and many more services using this software. It is a kind of one-stop support for users where they can find multiple services from one plate form. It works and directly responds to clients' tickets in record time.
  • Provide managed services.
  • Boost client and profile satisfaction.
  • Capabilities to clients assistance.
  • Security
  • Adding more services and features.
Before this I had not any software, I had multiple options to buy and then one of my teammates suggested going through this, and really it has been a great experience using this software. Solved my problems like support clients, multiple sectors, and learning features are awesome for users.