#1 most frequent
United States of America
85.7%6 installations of 7
What is Remote Desktop Manager?
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
Categories & Use Cases
Media
1 / 5
Screenshot of the interface to manage remote connections.
Top Performing Features
Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Category average: 9.4
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.7
Annotations
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
Category average: 7.8
Areas for Improvement
Monitoring and Alerts
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
Category average: 8.1
Secure remote access with Smart Card authentication
Establish secure remote connection via Smart Card authentication and Smart Card logon.
Category average: 7.5
Initiate remote control from mobile
Mobile application for remote controlling computers from mobile device (iOS, Android)
Category average: 7.2
Who Buys & Uses Remote Desktop Manager
#2 most frequent
Germany
14.3%1 installation of 7
Pros
- Centralized management for diverse remote systems and credentials
- Robust secure credential storage and sharing capabilities
- Versatile connectivity supporting various protocols (SSH, VNC) and hardware (iLo, iDRAC)
RDM best Password manager
Use Cases and Deployment Scope
As a password manager, password vulnerability checker for all my access to websites, social networks, news portals, payment sites, etc., and also as a software license control and expiration checker. It's a robust, reliable, and flexible platform. I can log into any site without remembering any passwords with auto-login, and it offers the option to export accounts and also import user accounts from JSON files.
Pros
- Password Manager
- Remote Work
- Remote Assistance
Cons
- Multiwindow
Return on Investment
- Keep all my accounts secure
Usability
Alternatives Considered
LastPass for Business
Other Software Used
LastPass for Business, Devolutions Hub
Great remote manager
Use Cases and Deployment Scope
We have many virtual machines (some windows, some linux some even FTP) and Remote Desktop Manager lets us seemely connect to each of them without having to contaly share details or logins...
Pros
- Easy to connect to any sort of endpoint
- Makes passthrough of devices or locations to that machine easy
- Credentials are securely stored (or not) with many options as to how to best secure them for your needs
Cons
- Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back
- Would be great if it could also connect to serverless SQL instances like Azure SQL
- If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works
Return on Investment
- Removed the hassle and security risk involved with sharing remote connection details
- Enhanced the speed at which one can quickly RDP into a machine to debug or investigate an issue
Usability
Other Software Used
Microsoft Visual Studio, Microsoft Azure, Microsoft SQL Server
How Remote Desktop Manager Streamlined My Remote Access Routine
Use Cases and Deployment Scope
I currently use Remote Desktop Manager to access servers on my network. With Remote Desktop Manager, I can organize all my servers and share them with my team. Throughout my experience with the Software, I have never encountered any problems, but I have consistently had great agility in accessing my environment.
Pros
- Secure password sharing.
- Constant updates with improvements.
- Devolutions PAM is configurable in Remote Desktop Manager.
Usability
Awesome remote session manager with a great free tier
Use Cases and Deployment Scope
Remote Desktop Manager helps me easily access all of the remote instances I typically need to access. This includes several SSH sessions, some Remote Desktop sessions, and some web portals. The software makes it extremely easy to save passwords and duplicate entries needed. It is extremely convenient being able to access all of the machines I need in a single platform.
Pros
- It is good at saving SSH sessions and the needed credentials so it is a single click to connect after the first connection.
- I have used it to create multiple Microsoft Remote Desktop entries. This has saved me a lot of time over using the native Windows application.
- The platform offers a very easy to configure cloud backup for your vault entries. I have migrate through several machines and done many resets and it is super easy to import my entries again by just signing into my account.
Cons
- Really I am not a big power user so I don't have a lot to offer in this area. The only thing I always like to see is additional theme options. It has light and dark which is fine but more colors are always nice.
Return on Investment
- The platform is free to use for an individual which is my use case so the ROI is massive. It saves me a lot of trouble if I ever have to reset my laptop due to being able to just import my vault.
Usability
Other Software Used
Pulseway, Action1, Ubiquiti Networks UniFi
Remote Desktop Management made simple
Use Cases and Deployment Scope
As a global company with (virtual) servers located in many locations and different domains, keeping track and logging has become a simple solution with Remote Desktop Manager.
Each server or group of servers can be setup with individual credentials making this process a matter of seconds versus the pre Remote Desktop Manager solution where it mend looking up the server info, and credentials etc.
By linking Remote Desktop Manager to our password manager system, we maintain full security while making it simple for our IT staff to connect to whatever virtual server needed.
Each server or group of servers can be setup with individual credentials making this process a matter of seconds versus the pre Remote Desktop Manager solution where it mend looking up the server info, and credentials etc.
By linking Remote Desktop Manager to our password manager system, we maintain full security while making it simple for our IT staff to connect to whatever virtual server needed.
Pros
- Signing on a server with a simple double click
- Grouping servers in groups/domains and locations
- multiple usernames/passwords
Cons
- simple way to adjust the window size after starting Remote Desktop Manager with small window
- option to logout of servers automatic when closing down Remote Desktop Manager
- support more password managers
Return on Investment
- it has a marginal positive impact on our overall business
- For our customer support we have a dedicated network that exclusively uses the Virtual Machine manager and no Remote sessions outside that platform
- We have a small IT staff that supports our virtual servers for which this saves a lot of time, but it does not impact the overall business objectives
Usability
Alternatives Considered
Microsoft Remote Desktop Connection Manager (RDCMan)
Other Software Used
Microsoft 365 Business Premium, Notepad++, Agent Ransack
