Remote Desktop Manager

Score9.5 out of 10

151 Reviews and Ratings

What is Remote Desktop Manager?

Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

Categories & Use Cases

Media

Screenshot of the interface to manage remote connections.

Screenshot of where entries can be customized.

Screenshot of the interface for password analysis and policy enforcement.

Screenshot of a user working with multiple connections at the same time.

Screenshot of auditable activity, with customizable reports and logs.

1 / 5

Screenshot of the interface to manage remote connections.

Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Category average: 9.3
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.6
Annotations
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
Category average: 7.9

Monitoring and Alerts
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
Category average: 8.3
Secure remote access with Smart Card authentication
Establish secure remote connection via Smart Card authentication and Smart Card logon.
Category average: 7.6
Initiate remote control from mobile
Mobile application for remote controlling computers from mobile device (iOS, Android)
Category average: 7.1

Skylär Astaröt View profile

Productor General in Information Technology at ASTAROT (11-50 employees employees)

Use Cases and Deployment Scope

As a password manager, password vulnerability checker for all my access to websites, social networks, news portals, payment sites, etc., and also as a software license control and expiration checker. It's a robust, reliable, and flexible platform. I can log into any site without remembering any passwords with auto-login, and it offers the option to export accounts and also import user accounts from JSON files.

Pros

Password Manager
Remote Work
Remote Assistance

Cons

Multiwindow

Return on Investment

Keep all my accounts secure

Usability

Alternatives Considered

LastPass for Business

Other Software Used

LastPass for Business, Devolutions Hub

Nicholas Branfield

Senior Software Engineer in Information Technology at Synerics (11-50 employees employees)

Use Cases and Deployment Scope

We have many virtual machines (some windows, some linux some even FTP) and Remote Desktop Manager lets us seemely connect to each of them without having to contaly share details or logins...

Pros

Easy to connect to any sort of endpoint
Makes passthrough of devices or locations to that machine easy
Credentials are securely stored (or not) with many options as to how to best secure them for your needs

Cons

Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back
Would be great if it could also connect to serverless SQL instances like Azure SQL
If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works

Return on Investment

Removed the hassle and security risk involved with sharing remote connection details
Enhanced the speed at which one can quickly RDP into a machine to debug or investigate an issue

Usability

Other Software Used

Microsoft Visual Studio, Microsoft Azure, Microsoft SQL Server

Warlei Assis

DevOps Analyst in Information Technology at Falconi (201-500 employees employees)

Use Cases and Deployment Scope

I currently use Remote Desktop Manager to access servers on my network. With Remote Desktop Manager, I can organize all my servers and share them with my team. Throughout my experience with the Software, I have never encountered any problems, but I have consistently had great agility in accessing my environment.

Pros

Secure password sharing.
Constant updates with improvements.
Devolutions PAM is configurable in Remote Desktop Manager.

Usability

Bryan Wheeler

IT Infrastructer & Jr. Cloud Engineer in Information Technology at Shopper Approved (11-50 employees employees)

Use Cases and Deployment Scope

Remote Desktop Manager helps me easily access all of the remote instances I typically need to access. This includes several SSH sessions, some Remote Desktop sessions, and some web portals. The software makes it extremely easy to save passwords and duplicate entries needed. It is extremely convenient being able to access all of the machines I need in a single platform.

Pros

It is good at saving SSH sessions and the needed credentials so it is a single click to connect after the first connection.
I have used it to create multiple Microsoft Remote Desktop entries. This has saved me a lot of time over using the native Windows application.
The platform offers a very easy to configure cloud backup for your vault entries. I have migrate through several machines and done many resets and it is super easy to import my entries again by just signing into my account.

Cons

Really I am not a big power user so I don't have a lot to offer in this area. The only thing I always like to see is additional theme options. It has light and dark which is fine but more colors are always nice.

Return on Investment

The platform is free to use for an individual which is my use case so the ROI is massive. It saves me a lot of trouble if I ever have to reset my laptop due to being able to just import my vault.

Usability

Other Software Used

Pulseway, Action1, Ubiquiti Networks UniFi

Verified User

Manager in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

As a global company with (virtual) servers located in many locations and different domains, keeping track and logging has become a simple solution with Remote Desktop Manager.
Each server or group of servers can be setup with individual credentials making this process a matter of seconds versus the pre Remote Desktop Manager solution where it mend looking up the server info, and credentials etc.
By linking Remote Desktop Manager to our password manager system, we maintain full security while making it simple for our IT staff to connect to whatever virtual server needed.

Pros

Signing on a server with a simple double click
Grouping servers in groups/domains and locations
multiple usernames/passwords

Cons

simple way to adjust the window size after starting Remote Desktop Manager with small window
option to logout of servers automatic when closing down Remote Desktop Manager
support more password managers

Return on Investment

it has a marginal positive impact on our overall business
For our customer support we have a dedicated network that exclusively uses the Virtual Machine manager and no Remote sessions outside that platform
We have a small IT staff that supports our virtual servers for which this saves a lot of time, but it does not impact the overall business objectives

Usability

Alternatives Considered

Microsoft Remote Desktop Connection Manager (RDCMan)

Other Software Used

Microsoft 365 Business Premium, Notepad++, Agent Ransack

Rocket Remote Desktop

Microsoft Remote Desktop Connection Manager (RDCMan)

mRemoteNG

Remote Desktop Manager

What is Remote Desktop Manager?

Categories & Use Cases

Media

Key Features

Top Performing Features

Screen sharing

Remote management of servers & workstations

Annotations

Areas for Improvement

Monitoring and Alerts

Secure remote access with Smart Card authentication

Initiate remote control from mobile

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

Use Cases and Deployment Scope

Pros

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

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