Dialics

Dialics is positioned as an all-in-one call tracking platform that aims to optimize ad campaigns and improve return on investment (ROI). The product is claimed to cater to businesses of various sizes, from small startups to large enterprises, and is said to be utilized by professionals in marketing, affiliate marketing, marketing management, advertising agencies, and call centers.

Key Features

Tracking Numbers: According to the vendor, Dialics allows users to track every call and conversation, experiment with different types of virtual phone numbers, and utilize static and dynamic number insertion for various campaigns. The platform offers analytical data to identify productive traffic sources and keywords, and also provides international numbers to support global business growth.

Call Routing: The vendor claims that Dialics provides call forwarding and routing features to ensure no calls are missed. Users can efficiently handle inbound calls, offer flexible working hours for agents, maintain transparent data for smooth client interaction, and implement IVR menus for process automation and improved customer satisfaction.

Call Attribution: Dialics offers a call attribution feature that, as per the vendor, enables users to understand the origins of their leads and generate more of them. The platform provides insights from call analytics and allows for instant campaign adjustments. Users can also test different attribution models to analyze customer behavior and eliminate unproductive ads.

Real-Time Analytics: The vendor states that Dialics provides real-time analytics to help users make data-driven decisions. The platform offers insights into customer preferences, ad performance, and caller information such as lead cost and keywords used.

Conversion Options: According to the vendor, Dialics offers conversion options to attract high-quality leads. Users can make their business available 24/7, forward calls to different agents, and automate routine tasks with IVR menus.

Profit Reporting: Dialics provides profit reporting capabilities, allowing users to analyze data and identify campaigns that generate cost-effective leads. The vendor suggests that users can focus on optimizing these campaigns for better results.

Vendors: Dialics offers a vendor feature that, as per the vendor, enables users to extend their partner network and drive more calls. Users can add vendors to their account, monitor their campaigns, provide support, and access transparent reports. The platform also allows users to act as managers for their vendors.