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Docubase has proven to be an invaluable solution for users seeking to reduce paper usage in their offices. By digitizing documents and …
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Product Details
- About
- Tech Details
What is DOCUBASE?
DOCUBASE Features
- Supported: Access Controls/Permissions
- Supported: Activity Tracking
- Supported: Alerts/Notifications
- Supported: Archiving & Retention
- Supported: Audit Trail
- Supported: Collaboration Tools
- Supported: Commenting/Notes
- Supported: Compliance Tracking
- Supported: Content Management
- Supported: Customizable Templates
- Supported: Data Import/Export
- Supported: Document Capture
- Supported: Document Classification
- Supported: Document Generation
- Supported: Document Storage
- Supported: Drag & Drop
- Supported: Electronic Signature
- Supported: Email Management
- Supported: File Conversion
- Supported: File Recovery
- Supported: File Sharing
- Supported: Full Text Search
- Supported: Offline Access
- Supported: Optical Character Recognition
- Supported: SSL Security
- Supported: Search/Filter
- Supported: Secure Data Storage
- Supported: Task Management
- Supported: Third Party Integrations
- Supported: Version Control
- Supported: Workflow Management
- Supported: Compliance Management
- Supported: Approval Process Control
- Supported: Document Management
DOCUBASE Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Chromebook |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Docubase has proven to be an invaluable solution for users seeking to reduce paper usage in their offices. By digitizing documents and storing them in the database, users have been able to significantly decrease reliance on physical files. Customers who previously stored Windows-based files, mostly as PDFs, have found Docubase to be an accessible and user-friendly platform for their document management needs. The software's intuitive interface and straightforward navigation make it easy for users to store, organize, and retrieve files efficiently.
One key aspect that sets Docubase apart is its exceptional support team. Users have praised the support team for going above and beyond in assisting them with understanding the software. From initial setup to ongoing configuration and integration, the support team plays a crucial role in users' success with the software. They are readily available to explain any nuances or address questions that arise, ensuring that users can fully leverage the capabilities of Docubase.
Furthermore, users have found Docubase to be a secure and reliable system, suitable for global distribution and consultation. The software's robust security features provide peace of mind when it comes to protecting sensitive information. This level of trustworthiness, coupled with its global accessibility, has garnered high recommendations from users. Docubase not only streamlines document management processes but also offers a comprehensive solution backed by strong support and security measures.
User-Friendly Interface: Reviewers have consistently praised the user-friendly interface of Docubase. Many users have found it easy to navigate and manage their documents, even without extensive technical knowledge. The intuitive design has been particularly appreciated by clients in the higher education sector, where Docubase has been successfully utilized for document management company-wide.
Helpful Customer Support: Several reviewers have commended the helpfulness of Docubase's customer support team. Users have expressed gratitude for the guidance provided by customer service representatives throughout the implementation and ongoing use of the software. This level of support has been especially valuable to less tech-savvy individuals who require assistance with managing documents effectively.
Convenient Web-Based Access: The web-based nature of Docubase has been highly valued by users. Being able to access critical files from anywhere with an internet connection has greatly improved efficiency and flexibility for many organizations. This feature has allowed staff members to retrieve necessary documents quickly, ensuring seamless workflow regardless of location or device used.
Challenges with Scanning and Document Storage: Some users have expressed frustration with the need to scan documents multiple times at the contract level. They have suggested implementing an ODBC database to streamline the process by allowing them to scan documents from another product they already use.
Time-Consuming Process of Creating New Tenant Fields: Users have found that creating a new tenant field in the software can be a time-consuming task. This has been mentioned as a drawback, potentially slowing down their workflow.
Lack of Documentation and Language Inconsistency: Several users have voiced dissatisfaction with the lack of documentation provided for the software. Specifically, they have pointed out that when English documentation is available, the accompanying print screens are displayed in French. This language inconsistency adds confusion and hinders their understanding of how to properly utilize certain features.