Overview
What is EZFacility?
EZFacility in Woodbury, NY offers a comprehensive club management software for gyms, spas, yoga or fitness centers, or even personal trainers, which supports schedule and calendaring, invoicing and payments, and online registration, among other features.
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is EZFacility?
EZFacility Video
EZFacility Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Reviews
Community Insights
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- Pros
- Cons
EZFacility has proven to be an instrumental tool for managing various aspects of businesses, including client databases, registration, scheduling, billing, invoicing, and reporting. Small teams have been able to maximize their efficiency by using this software, enabling them to get accurate and quick billing and scheduling tasks completed that can optimize the time they spend with clients. Municipalities that manage multiple fields for tournaments and different sports have avoided double bookings while using EZFacility.
Parks and recreation departments have saved time and eliminated frustration while scheduling thanks to the excellent abilities of the software. EZFacility has made it easy for businesses to increase their membership numbers by pulling expiring memberships and sending out renewal letters. The product has been affordable, making it a huge consideration for organizations with diminishing funds. It is reliable, easy to use with personalized training provided for a smooth transition. The customer service team has been phenomenal at providing fast and friendly answers to any questions or problems that arise, leading many users to feel as if they have access to a private IT department that's available all day long.
Customizable Platform: Many users have praised EZFacility for being a highly customizable platform suitable for managing any type of sports or fitness facility. Reviewers appreciated the various options available for setting up memberships, training, rentals, POS systems, and more. The intuitive set-up on the admin side yet user-friendly on the front end has been appreciated by several reviewers.
Easy-to-Use Software: The majority of reviewers found EZFacility easy to use and learn for all levels of staff. Clients' profiles and accounts are easy to manage with payment processing being effortless as well. Some users even mentioned that it is imperative that everyone on their team knows how to enter data without mistakes.
Excellent Customer Support: Several users have praised EZFacility's customer support as second to none, efficient, easy, thorough, friendly and professional in resolving issues promptly and correctly making it one of the best experiences they had with a software company. The personal relationships they had with employees who know them on a first-name basis were also appreciated by many reviewers who found this reassuring when trying to describe their situations.
Slow Performance: Some users have expressed frustration with the slow and clunky performance of EZFacility. They report long wait times for communication with the server, which can be frustrating when trying to complete tasks efficiently.
Outdated User Interface: Several users have criticized the outdated user interface of EZFacility. The software has an unappealing visual design that can be confusing for new employees who are not familiar with it.
Complicated Set-Up Process: Some users have found the set-up process for EZFacility to be complicated and challenging at times, without much automation available. This led to extra work and confusion during implementation, especially in regards to group registrations being less robust than desired.