What TrustRadius Research Says
Cost-Effectiveness and Value
Reviewers generally view FoxitPhantom PDF as a highly cost-effective alternative to more expensive software like Adobe Acrobat. Many users highlight significant savings, noting that the licensing costs are 40% to 60% lower than Adobe's, making it a favorable option for businesses, especially smaller ones that require multiple licenses. The affordability of FoxitPhantom allows organizations to allocate resources more efficiently, enabling them to purchase more seats for their teams without sacrificing functionality.
User Experience and Support
Despite its competitive pricing, some reviewers mention a learning curve associated with the software, which may initially hinder productivity. However, once users become accustomed to the interface, they find it user-friendly and efficient. Additionally, the customer support provided by Foxit is frequently praised, with users reporting positive experiences when seeking help or transferring licenses. This level of support adds to the overall value of the product, reinforcing the notion that lower costs do not compromise quality.
Mixed Opinion on Transitioning
While many organizations have successfully transitioned to FoxitPhantom from Adobe Acrobat, some departments, particularly those involved in compliance and legal matters, express a preference for Adobe due to its established capabilities in document review and redlining. This mixed opinion highlights the complexities involved in switching PDF software; while FoxitPhantom is celebrated for its cost savings and functionality, concerns about compatibility and the adjustment period for teams accustomed to Adobe indicate that the transition may not be seamless for all users.
