Freshchat has 3 pricing edition(s), from $19 to $79. A free trial of Freshchat is also available. A free version of Freshchat is also available. Look at different pricing editions below and read more information about the product here to see which one is right for you.
For the latest information on pricing, visit the official pricing page
14-day free trial of commercial plans.
Free for up to 10 agents.
Other pricing plans from leading alternatives in this category.
| Feature | Free Version | Paid Version |
|---|---|---|
| Live Chat | Available | Available |
| Available | Available | |
| Forum/Community | Available | Available |
| FAQ/Knowledgebase | Available | Available |
| Video Tutorials / Webinar | Available | Available |
| Phone | Unavailable | Available |
| Social Media | Unavailable | Available |
same purpose with full in-house development however the features vs the value that freshchat provided were worth the selection, freshchat achieved overall … concept that highlights the key changes and imbrace the return of investment values
Great roi Faster production Cost decreased … running in no time and was able to maximize our productivity while lowering our cost all user love Freshchat … printing all inclusive support 24/7 ready for our business all this at all lower cost what can you ask for more…
Freshchat provided best possible tool at best possible price.
No. Our company is in a cost savings mode so we did not pay for premium support. Plus the tool tends to … Pricing was negotiated down as we have been a long term customer of freshchat
Cost per contact Better experience to customers Multiple integrations
We're struggling with measuring success with FreshChat We're unable to put a price savings or loss on the use of it as its a hard thing to measure
extra cost features you have to pay for that should be a part of the highest monthly price package. Even when you cancel they may accidentally charge you … if I would use Freshchat and it was apparent that Freshchat was the most cost-effective option with the highest potential…
through a FreshDesk integration. We moved from Helpshift because they raised prices to go after bigger customers. contact with customer make tickets for customer
everyone and they can only be accessed by those who are paying the highest pricing tier.
Freshchat which are not available for everyone and are available to the highest pricing tier only. Moreover, the automated system is quite slow and does not respond
is charged per client, [rather than] a one-time yearly or month-to-month charge which permits us to have however many clients as [possible]. … including individuals without an information investigation foundation. It is a cost effective platform.
takes time Certain important features are only available to the highest pricing tier … of support. Zendesk is mainly used by Mid-market businesses (due to its pricing) though I won't say start-ups don't use, since we had the opportunity to
Freshchat account is a long one. The billing is per member/month which can get expensive fast.
