Name: Funraise
Author: Funraise

Customer Success Management Training

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Beta Testing

Feature Management

Functional Testing

PHP Frameworks

Virtual Reality

Development

Online Proctoring Software

Virtual Classroom

Education

Business Intelligence (BI)

Calendar

Collaboration

Demand Planning

Document Generation

Emissions Management

Intellectual Property (IP) Management

Whistleblowing

Enterprise

Accounting

Accounts Payable

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Configuration Management

Custom Software Development Services

Enterprise Printing

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Managed Public Cloud Infrastructure

Network Behavior Analysis

Network Performance Monitoring

Open-Source Database

Scale-Out Storage

Storage as a Service (STaaS)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Employee Advocacy

Market Research

Marketing Attribution

Marketing Automation

Press Release Management

Product Intelligence

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Incentive Compensation Management

eCommerce Analytics

Sales

Cloud Security Posture Management

Security

Aviation

Church Management

Equation Editors

Financial Services CRM

Internet of Medical Things

Physical Therapy

Revenue Cycle Management (RCM)

eDiscovery

Vertical-Specific

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### Donor Management
Users generally agree that Funraise excels in donor management capabilities. They appreciate the platform's user-friendly interface, which simplifies tracking donors and analyzing donor data. The ability to create tasks for building donor portfolios and events within the system is seen as a significant benefit. Additionally, users value the streamlined donor-giving experience and the solid integration with Salesforce. Despite some minor concerns about tracking donors and the donation process, overall, users find Funraise to be a valuable tool for managing donors effectively and efficiently.

### Campaign Management
Users generally praise Funraise's campaign management capabilities. They appreciate the ease of creating and managing various giving forms tied to specific campaigns. However, some users express concerns as their campaigns become more complex and numerous, suggesting the need for tracking codes for gifts and analytics on the giving forms to optimize the checkout experience. Despite some challenges, overall sentiment leans towards positive feedback on Funraise's campaign management features.

### Donation Processing
Users generally believe that Funraise's donation processing capabilities are a strong point of the platform. The feedback highlights the ease of creating and embedding donation forms on websites, the automatic entry of donations into CRM systems, and the ability to track donations efficiently. While some users have expressed minor concerns such as the need for more advanced tracking features or improvements in donor experience during the checkout process, overall, the sentiment leans towards positive experiences with Funraise's donation processing functionalities. The platform's ability to streamline the donation collection process and provide valuable insights into donor data has been particularly praised by users, contributing to improved fundraising efforts for various organizations.

### Payment Methods
User consensus on Funraise's payment methods functionality varies across reviews. While some users appreciate the inclusion of Apple Pay and PayPal as payment options, others express concerns about the lack of certain features like an online portal for donors to manage recurring donations and payment methods. Additionally, there are mixed opinions on the ease of making donations through the platform, with some donors finding it challenging to navigate the payment process. Despite these varying sentiments, Funraise's efforts to address specific payment gateway needs for nonprofits in different regions, such as in South Africa, have been acknowledged positively. However, there have been instances where the platform's customer service response time and communication have been criticized, particularly in resolving issues related to fraudulent charges and implementing necessary security features promptly.

### Security and Compliance
While users generally praise Funraise for its user-friendly interface and robust features, there are concerns raised about the effectiveness of its customer service in addressing security and compliance issues. Some reviewers express frustration over delays in implementing essential security measures like reCaptcha, leading to fraudulent activities on their donation pages. This inconsistency in communication and response time regarding security vulnerabilities has left users questioning the platform's reliability in ensuring compliance with industry standards.

### Event Management
User feedback on Funraise's event management capabilities varies widely. While some users praise the platform for its ease of use in creating events, ticketing, and peer-to-peer campaigns, others express concerns about the complexity of integrating different elements like event pages, tickets, and giving forms. The need for more customization options and clearer guidance on utilizing features efficiently is a common theme among reviewers. Despite some challenges, users appreciate the platform's ability to streamline event management tasks and its overall impact on their fundraising efforts.

### CRM Integration
Users generally praise Funraise's CRM integration capabilities. The platform's ability to smoothly integrate with various CRMs, such as Salesforce, has been highlighted as a significant advantage by users. Despite some limitations reported by a few reviewers, the majority appreciate the ease of creating and embedding donation forms on their websites, with donations being automatically recorded in their CRMs. The user-friendly interface and efficient tracking of donor interactions have been commended, making Funraise a popular choice for organizations seeking streamlined CRM integration solutions.

### Customer Support and Success
Users consistently praise Funraise's exceptional customer support and success features. The dedicated customer success team, including Customer Success Managers like Yuna and [SENSITIVE CONTENT HIDDEN], has been highlighted for their responsiveness, knowledge, and willingness to go above and beyond to assist users. Despite a few isolated incidents of delayed communication and challenges with fraudulent charges, the majority of users express satisfaction with the prompt assistance and guidance provided by Funraise's customer support team. The platform's commitment to continuous improvement and user-friendly interface, coupled with the personalized support offered, has garnered positive feedback from organizations utilizing Funraise for their fundraising and donor management needs.

### Marketing and Outreach
User feedback on Funraise's marketing and outreach capabilities varies, with some praising its impact on engaging the community while others express a desire for more direct communication features. While some users appreciate the platform's ability to create personalized fundraising pages and provide comprehensive donor information for targeted marketing efforts, others feel that there is room for improvement in terms of direct messaging functionality and customization options. The platform's customer success team receives positive feedback for their support in utilizing marketing tools effectively, but there are suggestions for enhancing communication features within the platform itself to streamline outreach efforts.

Funraise has received praise from users for its ability to streamline fundraising processes and enhance donor engagement. Users appreciate its seamless integration with platforms like Mailchimp, eliminating the need for manual tracking and reducing manual work. Additionally, the platform allows users to create mini sites quickly, resulting in professional and sharp-looking fundraising pages. The customizable features of Funraise enable each fundraising page to be unique without overwhelming users. The user-friendly giving forms provided by Funraise have been continuously improved based on collected data, making it straightforward for users to collect donations and create engaging fundraising sites. This all-in-one platform serves as a one-stop shop for all fundraising needs and campaign building, providing a streamlined and modern donor-giving experience.

Funraise has proven instrumental in engaging the community through fundraising efforts, particularly for campaigns like the 5K program. Users have found it beneficial in tracking donations, analyzing donor data, and improving fundraising mechanisms, ultimately leading to increased organizational performance and effectiveness. The platform simplifies the process of creating tasks for the Development team, building portfolios of individual donors, and creating event pages, forms, and graphics within the system. With its clean and easy-to-use interface, Funraise allows users to build individual campaign sites while continually striving to improve its features. The seamless integration of Funraise with other platforms enables users to collect donations and gather donor information while keeping track of giving towards specific campaigns. These capabilities have contributed to year-over-year growth in online revenue, making Funraise widely recognized as the best solution on the market for digital fundraising efforts.

Funraise is not only an online fundraising platform but also offers comprehensive fiscal management features, reporting functionalities, and customizable integration options with websites and other internal and external systems. Users appreciate the platform's customer service and quick resolutions to any issues that arise. It has allowed organizations to enter a new era of online fundraising by providing the tools to elevate missions and support nationally. Moreover, Funraise automation aids in keeping teams organized, making it particularly beneficial for small teams or startups with limited resources. The continual addition of new features and updates, coupled with quality customer support, has been highly appreciated by users. Overall, Funraise has been successful in providing a professional and secure transaction process, allowing users to set up separate funding campaigns and easily track progress. Whether it is major global corporations or smaller non-profit organizations, the platform meets high expectations for user experience and fundraising success.

Confusing User Interface: Users have expressed concerns about the confusing user interface, making tasks difficult to perform. Several reviewers have mentioned this issue, causing frustration and hindering their overall experience with Funraise.

Lack of Options and Features: Some users feel that there is a perceived lack of options and features that could better suit organizational needs. This sentiment has been echoed by multiple reviewers, who believe that Funraise falls short in providing the necessary flexibility and customization required for their specific fundraising goals.

Limited Functionality: The functionality of Funraise is seen as limited by some users. Reviewers have highlighted several areas where they feel Funraise is lacking, including the absence of support for crypto or stock donations, the lack of a donor portal and peer-to-peer fundraising features, as well as significant improvements needed in reporting capabilities.

Excellent Customer Support: Reviewers have consistently praised Funraise for their excellent customer support, with prompt responses to inquiries and active help in solving any problems. Several users specifically mentioned representatives such as Yuna and Goldstein as being responsive, helpful, and always available to answer questions.

User-Friendly Platform: Many reviewers find Funraise to be a user-friendly platform with an intuitive user interface. They appreciate the well-thought-out layouts of the Peer to Peer and donation forms, as well as the ease of pulling lists and creating forms. The appearance of the platform is pleasing, and tutorial videos are appreciated for new users.

Integration and Features: Users value the ability to create beautiful fundraising campaigns using built-in templates and integrate smoothly with their website and CRM Salesforce. They also appreciate the inclusion of several payment gateways such as PayPal, Apple Pay, and Bitcoin. The availability of features like event ticketing and peer-to-peer campaigns is also mentioned by reviewers.

Funraise is a nonprofit fundraising solution with features that support online donation, recurring giving, and peer-to-peer fundraising.

Standard

Blackbaud eTapestry

Funraise

Online software to help nonprofits raise funds online

Nonprofit Fundraising

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What is Funraise?