Global Shop Solutions ERP

Score8 out of 10

31 Reviews and Ratings

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What is Global Shop Solutions ERP?

Global Shop Solutions' ERP software helps manufacturers deliver quality parts on time, every time. Available in the cloud or on premise, its 35+ applications include Scheduling, Inventory, Accounting, and Quality Control. It features AI-enhanced AP Automation and Sales Order Entry.

Categories & Use Cases

Media

Screenshot of the Supply & Demand screen in the Inventory module

Screenshot of the Shop Floor Data Collection screen

Screenshot of the AI AP Automation screen

1 / 5

Screenshot of the Main Menu screen

Inventory tracking
The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.
Category average: 8
Standard reports
The software offers pre-built reports with metrics standard to the category.
Category average: 7.3
Accounts payable
This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.
Category average: 8.2

Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 7.5
API for custom integration
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
Category average: 7.7
Single sign-on capability
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
Category average: 8.5

Most Frequent Users

Top 3 industries using Global Shop Solutions ERP.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Manufacturing

54.7%

387 installations of 707

“I cannot say enough about the support team both through the 800 number and through our CI Manager, and the weekly "Friday Features" learning opportunities. If you don't learn the system it is because you have not put forth any effort whatsoever.”
— Chief Operating Officer, Hamrick Packaging Systems

#2 most frequent

Professional, Scientific, and Technical Services

9.3%

66 installations of 707

#3 most frequent

Mining, Quarrying, and Oil and Gas Extraction

5.1%

36 installations of 707

Pros

Extensive customization capabilities, including GAB programming
Robust and responsive customer support
Comprehensive inventory management and material tracking

Cons

Dated and overwhelming user interface and experience
Lack of depth and integration in certain modules (e.g., CRM, Quality)
Technical debt hindering modernization efforts

Danielle Walker View profile

ERP Manager in Information Technology at Viking Power Technologies (51-200 employees employees)

Use Cases and Deployment Scope

Global Shop Solutions ERP encompasses most of our business. We use it for cost tracking, inventory movements, accounting, quality, and more. Out of the box, Global Shop Solutions ERP solves most business problems. We've been able to implement custom solutions using Global Shop Solutions ERP's GAB programming language and continue to find ways to customize the software and make it more meaningful for our company.

Pros

Flexibility. The amount of customizations available with and without Global Shop Solutions ERP programming are phenomenal.
Visibility. There are so many ways to find and report on information.
Auditing. Being able to see who did something is pretty good across the system and can be even more in depth with some key options turned on.
Service. The Global Shop Solutions ERP service department is amazing and can solve most questions with one phone call. In the instance it's a deeper issue, they're usually resolved fairly quickly as well and I love that they do always end up finding the solution.

Cons

The Quality modules could use a revamp.
The table structure is the hardest part to learn because it's a little all over the place. If this was streamlined, people would be able to accomplish more.
There are so many menu options they can get overwhelming. You can limit the impact on users by not giving permissions to the extra items, but it's also difficult to manage on the permissions side because of the sheer number of options. Function level security added a whole other layer of permissions that need to be maintained. Once it's set up, it's easy enough to maintain, but getting there is hard.

Return on Investment

The amount of time that we've been able to save in moving to more digital solutions has been the huge ROI we've seen. This is time back in people's day to accomplish new things.

Usability

Alternatives Considered

Infor VISUAL and Oracle PeopleSoft ERP

Other Software Used

Microsoft Power Automate, SOLIDWORKS, CoPilot

Verified User

Manager in Professional Services (11-50 employees employees)

Use Cases and Deployment Scope

We needed a unified solution to run our shop, collect costs, track employee time, and manage sales orders and shipping. Global Shop Solutions ERP provides that platform. Using Global Shop Solutions ERP's capabilities, we've been able to reduce the amount of time needed for things as varied as payroll and cost report. And using Global Shop Solutions ERP helps eliminate inadvertent errors.

Pros

track time and material costs on jobs
do payroll without having to pay an expensive payroll provider
provide a smooth path from customer order to invoicing and payment

Cons

I'm getting old, so ways to change (increase) the fonts on more screens would be much appreciated.

Return on Investment

payroll went from one employee working for 2 days to that same employee working 15 minutes a day to verify that day's records and then 1 to 1 1/2 hours on the day we actually process payroll
the ability to make links to stored documents has made record retrieval so much easier
like payroll, job costing has been much quicker, and more accurate since it's not done manually

Usability

Other Software Used

Microsoft Excel

Verified User

C-Level Executive in Finance and Accounting (51-200 employees employees)

Use Cases and Deployment Scope

Global Shop Solutions ERP is used to manage our manufacturing processes, purchasing, accounting, etc. as our primary ERP system. It is very customizable when paired with the appropriate programming knowledge and background. The standardized reporting is pretty intuitive and easy to use. The support is quick to answer and helpful and they share lots of insight and learning opportunities and training sessions that Global Shop Solutions ERP offers.

Pros

customizable
support
easy to navigate

Cons

updating bank reconciliation module
flexible report options/selections

Return on Investment

accurate inventory reporting

Usability

Alternatives Considered

JOBSCOPE and Microsoft Dynamics 365

Other Software Used

Microsoft Dynamics 365, Paylocity

Brian Ebie View profile

Chief Operating Officer in Corporate at Hamrick Packaging Systems (51-200 employees employees)

Use Cases and Deployment Scope

As a manufacturer of secondary packaging equipment (case packers, case erectors, palletizers), we rely on Global Shop Solutions ERP for end-to-end operations in our made-to-order environment. Daily activities include sales quoting and order entry, engineering importing CAD BOMs, planners, shop floor jobs, assemblers clocking time and reporting progress via terminals, inventory teams issuing materials, and managing purchasing/receiving, and shipping coordinating deliveries. The system solved long-standing issues such as inaccurate inventory which led to poor visibility into job costs, scheduling delays, and disconnected departments.

Our scope is comprehensive, utilizing most modules: quoting, BOM, engineering integration, inventory, advanced planning/scheduling, shop floor data collection, quality, purchasing, job costing/accounting, and shipping. Global Shop Solutions ERP provides real-time visibility to all of our departments, ensuring accurate material/labor tracking and it has really helped us get control of the balance of our physical inventory and inventory dollars.

Pros

The fact that it is always live and updating constantly is very helpful to our processes.
The cross-module integration is seamless, allowing for what has been done in one department to populate into the fields of another screen quickly.
I cannot say enough about the support team both through the 800 number and through our CI Manager, and the weekly "Friday Features" learning opportunities. If you don't learn the system it is because you have not put forth any effort whatsoever.

Cons

In polling our team, the CRM is not as organic to customer management and does not work as well as other CRM specific programs PipeDrive or SalesForce.
Sometimes fixes for issues come with significant VT time charges.
We recently upgraded to 2023.1 and so we are seeing a number of improvements. The UI is still a bit dated, however in some respects, with it requiring opening a number of windows to get answers.

Return on Investment

Our initial "clocking in" on jobs being accurately captured by the handheld scanners and workstations was a shock to machine costing, as we had gone on assumption for far too many years. As we started to capture accurate costs on assemblies, we were able to adjust pricing accordingly.
Using the QC and Receiving modules has opened a new and much-needed avenue to continuous improvement for us. Items arrive from outside machining sources and are easily accounted for while in inspection.
We are only just now starting to utilize the forecasting and planning modules, but I am excited about their potential to further optimize material requirements, improve demand forecasting accuracy, and drive additional inventory turns and cost reductions as we fully integrate them.

Usability

Other Software Used

Autodesk Inventor, Autodesk Fusion, TeamViewer, FactoryTalk by Rockwell Automation, Paychex, Microsoft 365 Business Premium

Boon Eng Chua View profile

IT Engineer in Information Technology at HCS ENGINEERING PTE LTD (51-200 employees employees)

Use Cases and Deployment Scope

Our business operates in a highly specialized area of manufacturing, providing turnkey solutions tailored to the unique requirements of our clients. Because many of our workflows are customized and differ from conventional production processes, most off-the-shelf ERP systems are unable to fully support them and often require us to make significant changes to fit their limitations. In contrast, GSS has been able to adapt to our operations and accommodate our specific needs, helping us automate many of our processes effectively. Furthermore, their team not only implements solutions that align with our business model but also advises and corrects us when certain practices can be improved, ensuring that our systems run more efficiently and in line with best practices.

Pros

Understand the customer needs and educate us while customizing the software to suit us.
Extremely fast customer support
Manufacturing and warehouse management

Cons

Bigger database capacity
Planning module
Accounting module

Return on Investment

number of logistic worker did not change even though sales increased by 5 times

Usability

Global Shop Solutions ERP

What is Global Shop Solutions ERP?

Categories & Use Cases

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