GoCardless Reviews & Insights

We use it to take payments for our clients monthly subscription fees and the one-off accountancy fees. It saves us time and money in not having to chase our clients for payment and provides us a secure method for taking payment in a more formalised manner that our clients know and trust.

Well suited for setting up new clients when they onboard as the process is slick and fast and clients don’t have a convoluted process to setup their payment to us

We use GoCardless as one of the options for customers to make payments on their accounts. They can set up auto pay for their monthly invoices which is very convenient.

Our customers have had no issues signing up for GoCardless. It has been an easy transition.

GoCardless has the best capability for easy and effective business data and has great reports on effective business decisions and marking for production enhancement. GoCardless is a powerful platform for this business. It has the best performance and it helps in generating amazing acquires.

GoCardless is easy to upload projects documents to the cloud through GoCardless capabilities. The flexibility of this platform has quick services and the productivity is excellent cost manageable. This platform is easy to customize and has the best interface the business requires. GoCardless is the best reporting tool in this business.

Kanopy expands its global footprint significantly in recent years, and the business was looking for a global payment processing solution that would allow customers to easily make payments thru a portal to local bank accounts without incurring any fees on their end. We specifically were looking to integrate payment processing directly into the web portal that customers use for Kanopy. The goal was to minimize more expensive credit card payments and also convert customers who still pay by check to ACH / direct debit. Kanopy has 2 options for invoicing, a direct 'shopping cart' method to pay upon purchase or an end-of-month invoicing based on usage. Integrating GoCardless would allow customers who purchase via shopping cart to pay via other methods than simply credit card, which is cheaper for Kanopy.

We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.

2 years back, one of our clients was looking for payment gateways to receive the payments through direct debit. Since my client was a small business and many of its customers are not that tech-savvy, we decided to set up the dd through GoCardless solely because of the low membership fee. This turned out to be our best decision as GoCardless was quick & easy to set up the platform and integrated well with lots of different website landing pages to process payment.

I think it's a great payment gateway for small businesses which are new to the business and looking for something low budget & an easy-to-use platform to begin accepting the payments. It does streamline the cash flow & gives good visibility to payment status but sometimes it takes 3-4 days in the reconciliation of balances which might not be suitable for businesses looking to have a quick turn-around-time of balances.

Most of my business' income is monthly recurring payments, so we use GoCardless to process those payments, rather than relying on customers creating their own standing orders. It fixes the issue of manual payments and also waiting for customers to set up those standing orders. The fees are a little higher than they used to be as they uses to be capped, but they're still very low.

Particularly if you take recurring payments, it's very useful. Also if you want to pay smaller fees compared to credit/debit card alternatives. It's less appropriate if it's important that the first payment arrives immediately, and also if you're looking to connect it with e-commerce platforms - it's not really suited to that.

We use GoCardless to take direct debit payments from customers wishing to pay by installments.

Some services we provide (e.g., web hosting) are billed on a recurring basis. Operationally, and from an internal point of view, it makes sense to bill these annually. For cash flow, customers prefer to pay monthly, and we use GoCardless to set up monthly direct debit payments against our annual invoices. This keeps our customers happy while giving us our regular income without incurring the administrative overhead of monthly billing and payment handling.

GoCardless is used to provide direct debit payment solutions for our customers across a number of countries which include the UK and Germany. We use it to allow online purchasing and also to allow customers to subscribe to our quarterly subscriptions.

Perfect for direct debit solutions that work across multiple regions. GoCardless has saved us development costs and made supporting our customers so much easier. Appropriate for EU and now also US.

GoCardless is used as a direct debit service. Clients elect to pay this way. Only the Accounts staff is involved in this aspect of things therefore, it is not used by the entire organization. The problems it addresses revolve around being paid or not. We notice that when clients use this service, we tend to get paid on time. Most clients pay directly, and a smaller proportion use this service, probably equivalent to the amount that pay via credit card

[GoCardless] is best in any scenario where you are looking for a cost-effective DD solution. It integrates well with Xero. [GoCardless] is not suitable for a roadside fruit stall or kids selling lemonade from their driveway.

We use GoCardless to collect recurring payments from customers and integrate with Xero for reconciliation.

Any recurring payment situation. Offering customers an alternative to credit cards and for businesses to reduce reliance of more expensive card processors.