What is GoTo Connect?
GoTo Connect is a business communications solution for small, midsize, and multi-location organizations, delivering cloud-based voice, video, and messaging in one platform. The system features AI-driven tools like AI Receptionist, cloud infrastructure, and integrations, with the goal of streamlining communication and collaboration.
Its features include:
- The ability to connect anywhere, any way: Users can join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping teams and customers connected wherever work happens.
- Ease of use: A fully hosted system, the platform aims to ensure fast setup, effortless scaling, and straightforward management—no IT required.
- Reliability: GoTo ensures 99.999% uptime, crystal-clear voice, with customer support included in the service.
- Automation & AI: GoTo Connect’s AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed.
- Built for growth: Enhances telecommunications with contact center and customer engagement tools that scale along with business growth.
Presented as more than just a phone system, GoTo Connect designed to be the backbone of reliable business communication. Whether it is used to streamline internal calls, run virtual meetings, or enhance customer engagement, GoTo Connect helps to ensure that every interaction is effortless, effective, and ready to help a business succeed.
Categories & Use Cases
Screenshots

GoTo App - contact center general settings
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android, Mobile Web |
Downloads
FAQs
What is GoTo Connect?
GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.
How much does GoTo Connect cost?
GoTo Connect starts at $27.
What are GoTo Connect's top competitors?
Nextiva, RingEX, and 8x8 Work are common alternatives for GoTo Connect.
What is GoTo Connect's best feature?
Reviewers rate Directory of employee names highest, with a score of 9.5.

























