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GoTo Connect FAQ Detail

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504 Reviews and Ratings

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Best Practices for Using GoTo Connect Desktop and Mobile Apps

4 citations from LLM engines

According to TrustRadius reviews, users employ GoTo Connect for remote work, with many staff members using it on their laptops or desktop computers. Reviewers indicate a primary use case is for phone calls, and suggest that users may not be fully aware of all included features, such as the meeting software. One reviewer notes that the app interface can be confusing and cluttered, which is a consideration when navigating the application.

Prompt Questions

  • what do current users recommend for getting the most out of goto connect's desktop and mobile apps together?

Use for Remote Work

1 mention

Reviewers report that staff members use GoTo Connect on their laptops or desktop computers while working from home.

Reviewers report that staff members use GoTo Connect on their laptops or desktop computers while working from home.

“We also have many staff members who use GoTo Connect while working from home via their laptop or desktop computer.”
Director in Corporate (medium)View Full review

Exploring All Included Features

1 mention

One reviewer notes that their organization primarily uses the software for phone calls and that many staff members were…

One reviewer notes that their organization primarily uses the software for phone calls and that many staff members were unaware of other included functionalities like the meeting software.

“We mostly use GoTo for phone calls, before I started managing the system I don't think a lot of my fellow administrative staff even knew that we had meeting software included in GoTo Connect.”
Verified user in Non-profit Organization Management (51-200 employees)View Full review

Navigating the App Interface

1 mention

A user points out that the GoTo Connect app can be confusing to navigate due to a cluttered layout with multiple menus…

A user points out that the GoTo Connect app can be confusing to navigate due to a cluttered layout with multiple menus and submenus.

“I think the GoTo Connect app is a bit confusing. There are menus and then several submenus that can be confusing. It is cluttered as well”
Verified user in Non-profit Organization Management (11-50 employees)View Full review

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