how does the goto connect mobile app compare to its desktop client according to real user feedback?

GoTo Connect FAQ Detail

Score8 out of 10

504 Reviews and Ratings

GoTo Connect: Mobile App vs. Desktop Client

5 citations from LLM engines

Based on TrustRadius reviews, GoTo Connect offers both mobile and desktop applications to support various work styles. Reviewers frequently praise the mobile app, describing it as a significant benefit for remote and on-the-go staff. It allows employees to receive business calls on their personal cell phones. The desktop client is also used by staff working from home. For the specific task of joining calls, reviewers note that both the mobile and desktop apps make it easy. However, one reviewer found the mobile app's interface to be confusing and cluttered.

Prompt Questions

how does the goto connect mobile app compare to its desktop client according to real user feedback?

Mobile App for Remote and Mobile Staff

3 mentions

Reviewers highlight the mobile app as a major plus for staff who are on the go, working remotely, or traveling between…

Reviewers highlight the mobile app as a major plus for staff who are on the go, working remotely, or traveling between client offices. It enables employees to use their personal cell phones to receive work calls.

“Each employee has own phone number & can receive calls on their personal cells using the GoTo Connect app”

Representative in Finance and Accounting (small)View Full review

“The mobile app is a huge plus for on the go staff and remote users.”

Director of Finance & Operations at All Travel, All Travel (small)View Full review

“Second is the mobile app. My team is constantly on the move, running between client offices or working remotely.”

Co-Founder at MV Vendor llc, MV Vendor llc (medium)View Full review

Parity in Joining Calls

1 mention

According to one reviewer, both the desktop and mobile apps provide an easy way for users to join calls.

“Desktop and mobile apps make it easy to join calls.”

Software engineer at Brandminthub, Brandminthub (small)View Full review

Desktop Client for At-Home Workers

1 mention

The desktop client is utilized by staff members who work from home on their laptops or desktop computers.

“We also have many staff members who use GoTo Connect while working from home via their laptop or desktop computer.”

Director in Corporate (medium)View Full review

Mobile App Usability Concerns

1 mention

One reviewer found the mobile app to be confusing and cluttered due to its menu and submenu structure.

“I think the GoTo Connect app is a bit confusing. There are menus and then several submenus that can be confusing. It is cluttered as well”

Verified user in Non-profit Organization Management (11-50 employees)View Full review

Showing top 4 topics · 6 total quotes across all topics