GoTo Connect is a no brainer
September 04, 2025
GoTo Connect is a no brainer
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- GoTo Connect Phone System
- GoTo Connect Contact Center
Overall Satisfaction with GoTo Connect
We operate 4 independent brands across 3 states and both our customers and staff enjoy using GoTo Connect call quality, external and internal text. The mobile app is a huge plus for on the go staff and remote users. At half the cost of our previous on premise solution. Support always eager to help with customizing configurations and call flow.
Pros
- Support Assitance
- Text Message
- Voice Mail to text in an email
- Cost effective
- Call flow advice
- Easily add new or remove users
Cons
- Expanded list of favorite contacts
- Expanded list of favorite text message contacts
- floating list of all favorite contacts and text message contacts
- Softphone mobile app accessibility reducing hardware costs
- Easy to understand billing
- Simple End User onboarding process
It is certainly a one stop shop setup
Do you think GoTo Connect delivers good value for the price?
Yes
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
Yes
Did implementation of GoTo Connect go as expected?
Yes
Would you buy GoTo Connect again?
Yes
Comments
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