TrustRadius Insights
Automation: Users appreciate the automation feature of InTouch Technology, making it super easy to use and saving time and effort. Several …
Overview
What is InTouch Technology?
Canadian company InTouch Technology offers their lifecycle member management software specifically for gyms and health clubs, and features communication and follow-up management tools, and revenue reporting and analytics.
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What is InTouch Technology?
Canadian company InTouch Technology offers their lifecycle member management software specifically for gyms and health clubs, and features communication and follow-up management tools, and revenue reporting and analytics.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Kajabi?
Kajabi is a web hosting platform for online learning or membership websites, featuring landing pages and support for email marketing, video hosting, and codeless web building tools.
Product Details
- About
- Tech Details
What is InTouch Technology?
InTouch Technology Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Automation: Users appreciate the automation feature of InTouch Technology, making it super easy to use and saving time and effort. Several reviewers have mentioned how useful and efficient the automation feature is in streamlining their work processes.
Organized Interface: The organized interface provided by InTouch Technology has been praised by many reviewers for making it easy to navigate. Many users found this tool particularly beneficial as an organizational tool that helped them manage their workflow better.
Web-based Access: Several users appreciated the web-based access feature of InTouch Technology that allows them to access it from anywhere. This feature also makes staff training more manageable since they can be trained on using the product regardless of their location.
Unreliable and buggy: Some users have reported that the technology can be unreliable, causing disconnections with the fitness club's kiosk. This has resulted in difficulty following up with prospective members.
Integration: Several reviewers mentioned that InTouch does not integrate well with other systems, which results in duplicate contacts not merging together. Users find it frustrating to work around this issue and would like a solution.
Complicated UI: Many users expressed frustration over InTouch's user interface, stating that it is not always intuitive and requires too many clicks to reach specific pages. The auto-fill and search functions are also reportedly ineffective.