iRecall

iRecall, developed by Virtual Recall, is a client communication platform designed to improve pet health, increase sales, reduce workload, and enhance the reputation of veterinary practices. This comprehensive solution caters to veterinary practices of all sizes, from small clinics to large hospitals, and is utilized by veterinarians, veterinary technicians, clinic managers, hospital administrators, and other animal healthcare professionals.

Key Features

Smart Delivery™: iRecall utilizes Smart Delivery™ to send species-specific imagery and reminders to clients, ensuring that the appropriate message is delivered to pet owners at the right time. This feature includes SMS, email, and post options, enabling multi-channel communications for maximum reach and effectiveness. The automated nature of Smart Delivery™ saves time and reduces the workload for veterinary practices.

Online Client Booking: iRecall offers a convenient online client booking feature, allowing clients to easily schedule appointments directly through the platform. This streamlined feature enhances convenience for clients, enabling them to book appointments at their preferred time without the need for phone calls or manual coordination. It simplifies the appointment booking process for both clients and veterinary practices, improving efficiency and reducing administrative work.

Manage Client Preferences: iRecall allows veterinary practices to efficiently manage client preferences, ensuring that communications are tailored to each client's specific needs. This includes preferences for communication channels, frequency of reminders, and specific topics of interest. By respecting client preferences, iRecall enhances the client experience and strengthens the client-practice relationship.

Seamless Integrations: iRecall seamlessly integrates with practice management systems, providing easy access to client data and ensuring accurate information synchronization. The integration with practice management systems eliminates the need for manual data entry and ensures up-to-date client information. This feature streamlines workflow efficiency and minimizes the risk of errors in client communications.

Fully Automated: iRecall operates as a fully automated system, minimizing the need for manual intervention from veterinary practice staff. The automation of reminders, educational campaigns, and surveys saves time and reduces workload for veterinary practices. Automated communications guarantee consistent and timely delivery to clients, increasing the effectiveness of client engagement.