Overview
What is JumpCloud?
JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users…
A great system for security and growth
cloud ideal IAM
JumpCloud will take your business to the next level.
A great product
JumpCloud is the best option iDP for SMB and multiple platform deployements
We leverage its cloud integrations for LDAP, RADIUS, and Microsoft …
JumpCloud a tool you should try!
JumpCloud - Why you should consider "jumping one cloud" to JumpCloud
The ideal Tech Stack Foundation solution that offers lots of bang for your buck, and ease of use
Great Product with great support.
JumpCloud in a small Italian company
Centralised identity management and MDM platform at a reasonable price
Good single sign-on solution at reasonable price.
JumpCloud is a huge help in simplifying user management for both admins and users
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Multi-Factor Authentication (13)8.787%
- ID Management Single-Sign On (SSO) (12)8.585%
- Account Provisioning and De-provisioning (13)8.383%
- ID-Management Access Control (12)8.282%
Reviewer Pros & Cons
Pricing
What is JumpCloud?
JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users and…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is OneLogin by One Identity?
OneLogin is an identity and access management (IAM) product from One Identity since the October 2021 acquisition, featuring single sign-on (SSO), multi-factor authentication, provisioning, cloud directory, and more.
What is IBM Security Verify?
IBM Security Verify, formerly known as IBM Cloud Identity, is an identity-as-a-service (IDaaS) offering that aggregates dynamic user, device and environmental context to automate risk protection and continuously authenticate any user to any resource.
Features
Identity Management
Identity management software manages information about the identity of software users and controls access to corporate resources
- 8.2ID-Management Access Control(12) Ratings
Authorization or restriction of access to information depending on role
- 8.5ID Management Single-Sign On (SSO)(12) Ratings
The ability to login to the system once, gaining access to all systems without the need for logging in again
- 8.7Multi-Factor Authentication(13) Ratings
Using multiple, independent components to gain access
- 8.2Password Management(8) Ratings
Self-help capabilities the help users recover forgotten passwords, etc.
- 8.3Account Provisioning and De-provisioning(13) Ratings
Capabilities for creating user accounts based on roles, group memberships and business processes
- 7.8ID Management Workflow Automation(9) Ratings
Automated sequence of tasks to simplify processes
- 8.2ID Risk Management(8) Ratings
Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is JumpCloud?
JumpCloud Features
Identity Management Features
- Supported: ID-Management Access Control
- Supported: ID Management Single-Sign On (SSO)
- Supported: Multi-Factor Authentication
- Supported: Password Management
- Supported: Account Provisioning and De-provisioning
- Supported: ID Management Workflow Automation
- Supported: ID Risk Management
JumpCloud Video
JumpCloud Competitors
JumpCloud Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(34)Attribute Ratings
Reviews
(1-13 of 13)A great system for security and growth
- Directory service
- Onboarding and offboarding of users
- SSO
- User-facing dashboard
- Policy management for devices
cloud ideal IAM
- user management
- device management
- single sign on
- multi factor authentication
- mac device management
- remote control of the device
- security patch deployment
- OS policies
- zero trust features
- integrations with 3rd party products
- device isolation
JumpCloud will take your business to the next level.
- Unified Directory
- Identity Access Management
- Password Management
- User Lifecycle Automation
- Device Lifecycle Automation
- Mobile Device Management
- Android Support
- Integrations with other systems
- Managing offboarded users ("Suspended" users are licensed / billed)
- Different license types for guests / frontline workers / contractors
- Managing Guest IAM
A great product
- Iam
- Password management
- User logging
- Troubleshooting
- Deployment
- Support
We leverage its cloud integrations for LDAP, RADIUS, and Microsoft Azure/365 for authentication and Single Sign On. As a small company, having a few panes of glass was a major point in deciding to go with JumpCloud, as we have a mix of Linux, Windows, and primarily macOS machines. Having less tool sprawl for administration was essential, and has affected our choices with other software/services as we first look at, and heavily tilt in favor of services that can integrate with JumpCloud, either via LDAP, or some other cloud directory/SSO option like SAML.
- User security - Passwords, password resets, lockout, etc.
- Single Sign On support
- Multiplatform support
- Feature expansion
- Very generous trial options
- Great community support from both JumpCloud, and their userbase
- Respond well to feature requests
- MacOS MDM features - Improving, but not to some Apple dedicated service levels yet (Jamf, Mosyle...)
- Better communication of software/feature/agent changes
- More RADIUS options (multiple connections from single IP!)
Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools.
BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
JumpCloud a tool you should try!
- Device management
- Integration with other tools
- User management
- Reporting
- MDM for Android
Can't really think on any scenario where it could be less appropriate
When we first evaluated JC our use case was a simple one of user/device management - Out of all the vendors we looked at JumpCloud ticked all the boxes - Since implementation we have continued to grow with JC and hope to continue doing so in the future.
Day to day now I would say that JC is one of the most commonly used platforms across the companies estate.
- User Management - The ability to control our users and set password/polices is made easy in the JC console
- Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
- SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
- SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
- Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
- Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
For anyone who is committed to one cloud vendor (O365, Google) then their experience may be limited however I would still say that JC offers more value for money, giving access to premium features that other big players charge a fortune for.
The ideal Tech Stack Foundation solution that offers lots of bang for your buck, and ease of use
- sso
- mdm
- security
- mfa
- directory
- radius
- remote desktop
- password management
- software deployment
- software patching
- mobile admin dashboard/app
Due to JumpCloud growing rapidly, they are releasing and refining features and the needs are constantly changing. Due to this, some of the new features are works in progress yet strong and impactful, but might be missing some key features
On the plus, JumpCloud has a great ear and listens to their clients and makes the needed improvements in ample time.
Great Product with great support.
- SSO
- Password Manager
- Apple MDM
- Cloud Directory user integration
- Tutorial Documentation
- Password Manager could use more options for organization, such as sub-folders
- It would be nice if there were more built-in policies
JumpCloud in a small Italian company
- Complete and unified user management
- Highly performing and extremely secure LDAP service
- Password management
- Single Sign On access management simple and intuitive to use
- The technical documentation available is not very complete and is not always updated. JumpCloud should implement a real wiki like, for example OKTA, which has a very large, complete and easy to understand online documentation
- The possibility of having a user portal with a personalized URL is missing
- Scope includes all Operating Systems for MDM
- One centralised platform for easy management
- Easy UI navigation on the platform
- More reporting capabilities and tracking of users/auditing
- SSO pre-configured settings are not always correct
- Patching of applications as they only can patch OS
Good single sign-on solution at reasonable price.
- single sign on
- auto redirect
- Domain name changes are not supported.
- Change back and forth between user and admin mode.
- Single user directory across all platforms
- Run scripts on Windows Servers
- Single sign-on
- Multi-factor authentication (MFA) for Windows server sign in
- Persist user groups to Windows local user groups
- Minor UI refresh issues