TrustRadius Insights
Users have reported that KeyPay is a highly efficient and user-friendly payroll system. It seamlessly integrates with popular financial …
Starting at $4 per month per active employee
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What is KeyPay?
KeyPay is a cloud-based and automated app from Webscale headquartered in Sydney, designed to eliminate the pain points associated with payroll. It reduces the time spent on payroll processing & increase employee interaction through Employee Self Service. The vendor boasts…
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KeyPay Standard
$4
Cloud
per month per active employee
KeyPay Plus
$6
Cloud
per month per active employee
Partner
Custom Quote
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.keypay.com.au/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $4 per month per active employee
Product Details
- About
- Tech Details
What is KeyPay?
KeyPay is a cloud payroll solution with features extend beyond payroll. KePay also provides businesses the tools to facilitate automation, promote compliance, empower employees and better manage employee costs.
KeyPay is available in a Standard edition, as well as a Plus editions that unlocks certain features (Roster, time & kiosk, an added pay conditions engine)), as well as a Partner edition with custom branding and partner dashboard, among other features.
- Automate - automated notifications, super payments, termination and leave calculations.
- Single Touch Payroll & Reporting - Available for businesses of all sizes. Automatically report payroll information to the ATO.
- Award Interpretation - Australian modern Awards are complex. KeyPay’s pre-built modern Awards helps payroll managers to pay staff correctly, each and every pay run.
- Pay Conditions Engine - Automate all pay condition calculations wit pre-built modern Awards, or for tricky and unique scenarios, create custom rule sets to suit any requirements.
- Employee Self Service - Remove employee requests and allow them to maintain their personal details, submit timesheets, and apply for leave.
- Reports - Access a library of reports to obtain data on employees, pay runs, superannuation, and PAYG.
- Integrations - The cloud platform integrates with other time & attendance and accounting platforms.
- Employee Rostering - Build rosters to budget with real time shift costs and complete visibility.
- Time & Attendance - Eliminate paper timesheets or manual data input. Its apps record employee work hours and input them straight into the pay run.
- Pay Slip Templates - Create and customise Fair Work compliant pay slips that can be accessed in the cloud.
KeyPay is available in a Standard edition, as well as a Plus editions that unlocks certain features (Roster, time & kiosk, an added pay conditions engine)), as well as a Partner edition with custom branding and partner dashboard, among other features.
KeyPay Video
KeyPay is an all-in-one payroll and workforce management platform that automates the flow of data from the employee, to rostering, timesheets, leave management and expenses, right through to payroll.
This video takes us through how you process a pay run within KeyPay.
Check ...
 Show More KeyPay Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have reported that KeyPay is a highly efficient and user-friendly payroll system. It seamlessly integrates with popular financial programs like Netsuite and Xero, ensuring smooth and accurate data transfer. Employees appreciate the ability to update their own bank and super details, simplifying administrative tasks. However, some users encountered difficulties when transferring data to Quickbooks, requiring manual adjustments in payruns.
One standout feature of KeyPay is its ease of use in managing leave requests and understanding accrued leave. Users find it simple to submit leave requests through the system and keep track of their remaining entitlements. The software's integration capabilities also streamline HR and payroll functions for various businesses. Moreover, KeyPay has received praise for its ability to set up Single Touch Payroll STP effortlessly, enabling companies to lodge payments for superannuation with ease.
While users generally appreciate the system's efficiency and intuitive design, some encountered challenges when initially setting up features such as correct accrual and payment of annual leave. Nevertheless, the positive experiences with KeyPay's help desk, which offers prompt and knowledgeable assistance, have ensured a smooth transition for users. Overall, KeyPay is seen as an excellent payroll solution that assists businesses in shifting from analog systems to a modern, self-serving, and paperless approach.
User-Friendly Interface: Many users have found KeyPay to be user-friendly and easy to navigate, making payroll processing simple and efficient. The straightforward ERP integrations enhance navigation, while the one-time tracking feature increases efficiency. Some reviewers have even mentioned that once they become familiar with the product, it saves a significant amount of time for businesses with a reasonable number of employees. Compliance Feature: Users appreciate that KeyPay's compliance feature is always up to date, providing a hassle-free option for payroll needs. This ensures that users can easily stay in line with ATO and super regulations without any additional effort. Several reviewers have specifically mentioned how this feature simplifies the process and helps them ensure STP compliance. Functionality and Customizability: KeyPay is praised by many users for its functionality and customizability. The platform handles most payroll scenarios effectively, making it one of the better payroll systems they have used. Users also appreciate the Award Tool functionality for specific awards. Additionally, KeyPay's full-featured nature allows users to customize their experience based on their unique requirements. Overall, these three pros - User-Friendly Interface, Compliance Feature, and Functionality/Customizability - stand out as common themes among user reviews for KeyPay.
Reporting Outputs: Some users have experienced difficulties with the reporting outputs, noting that they can be subpar and struggle to handle large amounts of information. This makes it challenging for users to extract the data they need effectively. Customer Support: Many reviewers have expressed frustration with the customer support provided. They mention that only email support is available, and there is no clear way to contact someone urgently when assistance is needed. Effectiveness for Large Organizations: Several users have reported that the software falls short in handling large organizations. It has limitations and cannot process payruns with more than 1,000 employees. Overall, while some users have encountered issues with reporting outputs, customer support, and effectiveness for large organizations, it's important to note that not all users share these concerns.