TrustRadius Insights
Konexus has proven to be an efficient and effective solution for communicating pertinent information to a large audience. The professional …
Overview
What is Konexus?
Konexus is a next-generation emergency notification and critical event management platform designed to facilitate seamless communication during times of crisis. According to the vendor, this solution is suitable for businesses of various sizes and caters to professionals in industries such as technology...
Recent Reviews
Leaving a review helps other professionals like you evaluate Push Notifications Software
Be the first one in your network to review Konexus, and make your voice heard!
Get StartedPricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is RedFlag?
RedFlag is presented as an easy to use multi-channel emergency mass notification system that allows users to deliver real time alerts and critical information to groups of any size. The emergency mass notification system can be used by small businesses up to enterprise corporations to gain…
What is PushEngage?
PushEngage offers a proactive push notification service, supporting abandoned cart triggering, dynamic segmentation, automatic responders, and advanced analytics, as well as other features.
Product Details
- About
- Tech Details
What is Konexus?
Konexus is a next-generation emergency notification and critical event management platform designed to facilitate seamless communication during times of crisis. According to the vendor, this solution is suitable for businesses of various sizes and caters to professionals in industries such as technology coordination, emergency management, business continuity, crisis management, and risk management.
Key Features
Emergency Alerting: According to the vendor, Konexus allows users to send multi-channel alerts to employees via mobile push, email, SMS, voice, fax, and other communication channels. The alert form fields include message, location, severity assessment, sender information, and recipient information.
Alert and Poll Templates: Konexus offers the ability to create and save templates for precise and efficient critical event communication. These templates can be used to automatically populate sections of the alert or poll form, simplifying the communication process.
Polls: Konexus enables users to assess employee safety, organization status, and collect employee opinions through polls. According to the vendor, these polls can include 2-5 response options, and the results can be viewed in an easy-to-read poll report on all platforms.
Task Lists: Konexus allows users to create response plans and deliver them as actionable task lists. Employees can mark tasks as complete, skip tasks, or comment on tasks, facilitating efficient monitoring of task list completion.
Geo-Location Alerting: With the Map Tool powered by ESRI, Konexus enables users to designate specific areas to receive alerts. Users can specify the shape and name of the zone, ensuring that the right people in targeted areas receive the message.
Incident Guide: Konexus provides a static view to store critical event planning documents, such as safety procedures or business continuity plans. This feature allows for easy access to these documents during critical events.
Advanced Recipient Selection: According to the vendor, Konexus allows users to utilize custom user data to find the right people for any crisis scenario. This feature offers advanced searching with multiple filters and geo-location alerting to notify people within a targeted geofence.
Mobile App: According to the vendor, Konexus offers a mobile app that allows users to report incidents on the go and access critical event management features from one application. This is said to reduce response time and enable swift business recovery.
Integrations: Konexus seamlessly integrates with tools like RSA Archer, Ping Identity, and Azure Active Directory, according to the vendor. This integration enables enhanced functionality and two-way data exchange between systems.
Konexus Features
- Supported: Geotargeting
- Supported: Notification Scheduling
- Supported: Contact Management
- Supported: Mass Notifications
- Supported: Scenario Planning
- Supported: Templates
- Supported: Two-Way Communication
- Supported: Audit Trail
- Supported: Disaster Recovery
- Supported: Incident Reporting
- Supported: Investigation Management
- Supported: Safety Incident Management
- Supported: Task Management
- Supported: Employee Database
- Supported: Real-Time Chat
- Supported: Screen Sharing
- Supported: Survey/Poll Management
Konexus Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Konexus has proven to be an efficient and effective solution for communicating pertinent information to a large audience. The professional look and feel of the platform appeal to tech-savvy users, while also providing utility for seniors and less technologically inclined individuals. It overcomes the challenge of sending important notification alerts to team members on multiplatforms, streamlining the process without tying up dispatch operators.
The real-time, urgent push messages offered by Konexus have been instrumental in keeping employees, partners, and stakeholders informed during issues and emergencies. This has significantly improved communication speed compared to relying solely on email notifications. Additionally, users have found unexpected benefits in using Konexus to notify stakeholders of upcoming webinars. The user-friendly interface and straightforward pricing have made the sales process easy and hassle-free, with responsive and knowledgeable account executives providing helpful assistance in managing employee permissions.
Konexus has also demonstrated its commitment to continuous improvement based on client feedback. Users appreciate the willingness of the Konexus team to take suggestions, feature requests, and feedback, resulting in a time-saving system that meets their specific needs. Overall, Konexus has proven to be a valuable tool for facilitating communication both internally within organizations and externally with various groups associated with the business, enabling quick and easy dissemination of information to employees and the public alike.
Comprehensive and Efficient Incident Management: Users have praised Konexus for its comprehensive and efficient incident management capabilities. Many reviewers have found the software to be highly effective in creating and managing incidents, ensuring that no issues are overlooked. The ability to assign incidents to specific team members and set priorities has allowed users to respond promptly and in an organized manner.
Intuitive User Interface: Reviewers have consistently mentioned the intuitive user interface of Konexus as a major advantage. They appreciate how easy it is to navigate the software, create incidents, and manage notifications. This user-friendly interface ensures that even non-technical users can quickly adapt to the system without any difficulty.
Effective Communication Tool: Several users have expressed their satisfaction with Konexus as an effective communication tool for their companies, particularly during times of emergency such as hurricanes, floods, and threats. They appreciate how the software enables them to send and receive alerts globally, keeping their large user base informed in a timely manner.
Clunky and non-intuitive initial user interface: Some users have found the initial portal user interface of Konexus to be clunky and not very intuitive. Although improvements have been made with the new platform, there were still a few reviewers who expressed their dissatisfaction with the initial experience.
Enhancement needed for Geo-Location Alerting feature: A few users have mentioned that the Geo-Location Alerting feature could be enhanced for more accuracy. Although it was not specified how many reviewers shared this sentiment, it is clear that some users would appreciate improvements in this area.
Desire for more addons and customization options: There was a suggestion from one reviewer to add new addons to enhance the user experience, as they felt that there weren't enough helpful features for day-to-day operations. Additionally, another user wished for greater customization options and integration with other systems. While these desires were expressed by only a couple of reviewers, they highlight a desire among some users for additional functionality and flexibility within Konexus.