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Many users have found that partnering with LOCAD as a fulfillment partner has significantly improved the affordability of shipping their …
Overview
What is LOCAD?
LOCAD is a logistics and fulfillment solution designed specifically for e-commerce businesses. It caters to companies of various sizes in industries such as e-commerce retail, online marketplaces, direct-to-consumer (D2C) brands, cross-border selling, and third-party logistics (3PL) providers. According...
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Product Details
- About
- Tech Details
What is LOCAD?
LOCAD is a logistics and fulfillment solution designed specifically for e-commerce businesses. It caters to companies of various sizes in industries such as e-commerce retail, online marketplaces, direct-to-consumer (D2C) brands, cross-border selling, and third-party logistics (3PL) providers. According to the vendor, LOCAD aims to streamline the order fulfillment process, from storage and packing to shipping and tracking, with the goal of improving efficiency, reducing costs, and enhancing customer satisfaction.
Key Features
Store: According to the vendor, LOCAD allows businesses to safely store products in warehouses located near customers, potentially reducing storage costs and inventory errors, while aiming to improve order fulfillment speed and accuracy.
Pack: The vendor claims that LOCAD offers a same-day pick & pack service, with careful packaging to ensure product safety and readiness for speedy delivery.
Ship: LOCAD provides access to a global network of trusted couriers, aiming to enable fast shipment from the warehouse to the customer's door. The vendor states that multiple shipping options are available, along with real-time order tracking.
Track: According to the vendor, LOCAD offers a user-friendly platform for inventory tracking that syncs up with all e-commerce channels, providing real-time visibility of inventory and aiming to improve order fulfillment speed and accuracy.
Warehouse Management System: The vendor claims that LOCAD includes an efficient warehouse management system, offering better visibility into storage and inventory. It aims to maximize space utilization, coordinate material usage, and reduce human errors.
Inventory Management: LOCAD provides a comprehensive inventory management system, according to the vendor. It aims to offer real-time visibility into inventory across multiple locations, optimize stock levels, prevent stockouts or overstocking, and streamline inventory replenishment.
Order Fulfillment: According to the vendor, LOCAD aims to streamline the order fulfillment process through efficient picking, packing, and shipping. It aims to optimize order routing and allocation for faster delivery, provide real-time tracking of orders and shipments, and improve order accuracy while reducing errors.
Demand Forecasting and Planning: The vendor claims that LOCAD offers advanced demand forecasting and planning capabilities. It aims to leverage historical data and predictive analytics to optimize inventory levels, plan production and procurement, and reduce stockouts and overstocking.
Warehouse Automation: According to the vendor, LOCAD aims to improve efficiency and reduce manual labor by automating warehouse processes using technologies such as robotics, AI, and machine learning. It aims to streamline picking, packing, and sorting operations, increase productivity, reduce errors, and speed up order fulfillment.
Cross-Docking: LOCAD offers cross-docking capabilities, according to the vendor, aiming to minimize storage time and streamline order processing. It allows for direct transfer of products from inbound to outbound shipments, reducing handling and storage costs, and aiming to improve order fulfillment speed and efficiency.
LOCAD Features
- Supported: Inventory Optimization
- Supported: Product Identification
- Supported: Reporting/Analytics
- Supported: Warehouse Management
- Supported: Barcode/Ticket Scanning
- Supported: Kitting
- Supported: Multi-Channel Management
- Supported: Real Time Data
- Supported: Retail Inventory Management
- Supported: Inventory Management
- Supported: Order Management
- Supported: Shipping Management
- Supported: Order Tracking
- Supported: Returns Management
- Supported: Status Tracking
LOCAD Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Chromebook |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Many users have found that partnering with LOCAD as a fulfillment partner has significantly improved the affordability of shipping their products to various parts of Australia. By leveraging LOCAD's existing relationships with shipping carriers, users have been able to expand their reach and deliver their different brands to a larger customer base. With LOCAD's efficient operations, an impressive 95% of shipments are processed and shipped within just 90 minutes, ensuring timely fulfillment of orders.
The impact of using LOCAD doesn't stop at efficient shipping. Users credit the platform for enabling them to grow their overall order volumes by an impressive 200%. LOCAD's ability to handle marketplace accounts effectively has proven beneficial even during lean seasons, double-digit sale days, or when products go viral and experience sudden spikes in demand. Thanks to the seamless fulfillment process facilitated by LOCAD, users have been able to provide a great customer experience, which encourages repeat purchases and enhances customer loyalty for their brands in the long run.
Easier order management: Multiple users have expressed that LOCAD has made it easier for them to handle their e-commerce brand. They feel relieved from the stress of booking and tracking orders, which is crucial for sales growth and faster transaction processing.
Accurate real-time tracking: Several reviewers consider LOCAD to be the best in accurately executing the task of real-time tracking of inventory and orders. This feature is highly valued by e-commerce businesses as it helps ensure efficient operations.
Fast fulfillment: Many users have been impressed by the incredibly fast fulfillment provided by LOCAD. They mention that what used to take them days to pack and ship, LOCAD can accomplish within hours. This quick turnaround time enhances customer satisfaction and allows businesses to meet tight deadlines.
Slow customer support: Some users have expressed frustration with the slow response time of LOCAD's customer support. However, they did mention that once they followed up, the support team was responsive in addressing their concerns.
Inflexibility in tracking sales data: Several reviewers have mentioned that they find LOCAD's default setting of displaying only 14 days worth of sales data to be limiting. They feel the need to see a longer timeframe, such as two months, and are disappointed by the suggested workaround of multiplying the 14-day figure by four.
Lack of customizable data manipulation: Users have compared LOCAD to other platforms where data manipulation is more customizable. They feel that LOCAD falls short in this aspect and would appreciate more flexibility in manipulating and analyzing their sales data.