TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Melio

    Score8.4 out of 10
    N/AMelio is a small business-oriented Accounts Payable tool, presented as a service that helps small businesses keep up with business. A B2B payments experience and payment workflow designed to be simple, and to enable businesses to pay domestic and international vendors, expedite payments, or pay by card.N/A

    Tipalti

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

    $129

    per month

    Pricing
    MelioTipalti
    Editions & Modules
    Card processing fee
    2.9%
    No answers on this topic
    Offerings
    Pricing Offerings
    MelioTipalti
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Pricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
    More Pricing Information
    Features
    MelioTipalti
    Payment Management
    Comparison of Payment Management features of Melio and Tipalti
    Feature
    Melio
    9.4
    14 Ratings
    22% above category average
    Tipalti
    9.1
    64 Ratings
    18% above category average
    Customizable Approval Policies7.811 Ratings8.952 Ratings
    Financial Document Management9.810 Ratings8.849 Ratings
    Payment Status Tracking10.014 Ratings9.461 Ratings
    Payment Audit Trail9.911 Ratings9.355 Ratings
    Duplicate Bill Detection9.910 Ratings9.454 Ratings
    Advanced OCR9.99 Ratings8.346 Ratings
    Electronic Funds Transfer8.812 Ratings9.650 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of Melio and Tipalti
    Feature
    Melio
    9.4
    18 Ratings
    27% above category average
    Tipalti
    8.7
    56 Ratings
    19% above category average
    Automated Accounts Payable Processes8.817 Ratings8.953 Ratings
    Vendor Management9.417 Ratings9.153 Ratings
    Tax Form Preparation9.811 Ratings7.933 Ratings
    Best Alternatives
    MelioTipalti
    Small Businesses
    Tipalti
    Score7.7 out of 10
    BILL
    Score8.3 out of 10
    Medium-sized Companies
    Stampli
    Score8.3 out of 10
    Stampli
    Score8.3 out of 10
    Enterprises
    Yooz
    Score8.8 out of 10
    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MelioTipalti
    Likelihood to Recommend
    8.8
    (24 ratings)
    9.1
    (103 ratings)
    Likelihood to Renew
    9.7
    (2 ratings)
    9.1
    (4 ratings)
    Usability
    8.3
    (4 ratings)
    9.2
    (79 ratings)
    Availability
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    7.0
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.3
    (14 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    7.3
    (3 ratings)
    Configurability
    9.0
    (1 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    6.4
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    MelioTipalti
    Likelihood to Recommend
    Melio
    In my personal experiences, I would recommend Melio to a friend or colleague but would tell them the pros and the con. Melio has really made payments seem seamless and easy. The fact that one can plan his/her payment schedule in advance and at the same time track it, is a very big relief. In as much as Melio has a lot of good features but it still needs upgrade or update, like the notifications of failed payments and delays.
    Incentivized
    Read full review
    Tipalti
    I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.
    Incentivized
    Read full review
    Pros
    Melio
    • The simplicity it adds to business payments is a great deal. One feature we really value it the ability to pay vendors by check. Melio prints and mails checks for us which saves time and hassle.
    • Payment scheduling tool is another thing we enjoy. This tool lets us plan ahead and manage cash flow more effectively by setting payment dates in advance.
    • Another thing Melio does well is the tracking of payment.
    • There was a time a vendor claimed that they hadn't been paid, but with just a few clicks we could see the check has already been delivered.
    • This kind of transparency gives us confident and keep things professional.
    • The integration with other platform or accounts like QuickBooks is an experience I did love to keep.
    Incentivized
    Read full review
    Tipalti
    • Tipalti has a very user friendly interface, clearly laid out and easy to navigate
    • The audit trail feature is hugely helpful to track an invoice's progress through the system
    • Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
    • We were able to put in strong controls around changes to vendor data
    Read full review
    Cons
    Melio
    • There should be an automatic link between vendors added with their Melio link and the same vendors that already exist in QuickBooks. As it is now, a new vendor is created when you do that and is not linked with the one that already is in QuickBooks.
    Incentivized
    Read full review
    Tipalti
    • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
    Read full review
    Likelihood to Renew
    Melio
    I like the interface. I am familiar with functionality. Convenient to send ACH payments.
    Incentivized
    Read full review
    Tipalti
    Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
    Incentivized
    Read full review
    Usability
    Melio
    Melio has been a very important tool in the advancement of our business. With great features, it has made payments to vendors seamless and hassle free. In terms of vendor management, account/data tracking, and scheduling of payments in advance. This has formed the base that we are still with Melio till today.
    Incentivized
    Read full review
    Tipalti
    Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.
    Incentivized
    Read full review
    Reliability and Availability
    Melio
    No answers on this topic
    Tipalti
    Tipalti has always been responsive to our questions and concerns.
    Read full review
    Performance
    Melio
    No answers on this topic
    Tipalti
    No issues here. Generally has been pretty fast.
    Read full review
    Support Rating
    Melio
    They have great customer support system
    Incentivized
    Read full review
    Tipalti
    Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
    Incentivized
    Read full review
    In-Person Training
    Melio
    Very educative. It was well detailed, organized and knowledgeable.
    Incentivized
    Read full review
    Tipalti
    No answers on this topic
    Online Training
    Melio
    Very helpful and we learnt a handful
    Incentivized
    Read full review
    Tipalti
    Tipalti provides great How to online guide
    Read full review
    Implementation Rating
    Melio
    No answers on this topic
    Tipalti
    The salesperson involved was involved in implementation which I found very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Melio
    Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
    Read full review
    Tipalti
    From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Melio
    The vendor is great
    Incentivized
    Read full review
    Tipalti
    I did not make the decision to purchase this product.
    Read full review
    Scalability
    Melio
    No answers on this topic
    Tipalti
    We were given the option of only one integration.
    Read full review
    Professional Services
    Melio
    Very knowledgeable
    Incentivized
    Read full review
    Tipalti
    No answers on this topic
    Return on Investment
    Melio
    • I have been able to save hours every week now that I am only using Melio as my payment processor
    • I can easily add invoice details which I use to create in another platform and upload to Melio, this saves me time with projects I want to be quicker with
    • The ease of use for my clients is fantastic, and makes for a seamless workflow
    Incentivized
    Read full review
    Tipalti
    • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
    • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
    • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
    Incentivized
    Read full review
    ScreenShots

    Tipalti Screenshots

    Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal